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Riviera on Robson Suites Hotel Downtown Vancouver

City-center hotel, steps from Robson Street

  • Free on-the-go breakfast and free WiFi
From
ZAR 817

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7,2.Good.
  • Good place for the price, it was clean but just outdated, in a great location!! Within…

    Apr 30, 2021

  • Don’t let the pictures fool you! Location is the only good thing about this hotel. They…

    Apr 23, 2021

See all 879 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking

Property highlights

Main amenities

  • 41 smoke-free guestrooms
  • Housekeeping once per stay
  • Near the beach
  • Self parking
  • 24-hour front desk
  • Vending machine

For families

  • Rollaway/extra beds (surcharge)
  • Microwave
  • Private bathroom
  • Television
  • Free toiletries
  • Laundry facilities

What’s around

  • In West End
  • Robson Street - 1 min walk
  • Vancouver Waterfront - 4 min walk
  • Vancouver Convention Centre - 16 min walk
  • Granville Street - 17 min walk
  • Canada Place - 20 min walk
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Two Queen Bed Apartment with Balcony
  • One Bedroom Apartment with Balcony, Robson Street
  • Queen Room
  • One Bedroom Apartment with Balcony, Harbour View
  • Penthouse Apartment with Patio, Harbour & City view
  • Penthouse Suite with Patio, Harbour & City View
  • Room, 2 Double Beds, Balcony

Location

  • In West End
  • Robson Street - 1 min walk
  • Vancouver Waterfront - 4 min walk

What’s around

Landmarks

  • In West End
  • Robson Street - 1 min walk
  • Vancouver Waterfront - 4 min walk
  • Vancouver Convention Centre - 16 min walk
  • Granville Street - 17 min walk
  • Canada Place - 20 min walk
  • Stanley Park - 23 min walk
  • Vancouver Aquarium - 23 min walk
  • Queen Elizabeth Theatre - 23 min walk
  • BC Place Stadium - 24 min walk
  • Granville Island Public Market - 27 min walk

Getting around

  • Vancouver International Airport (YVR) - 19 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 1 min drive
  • Pitt Meadows, BC (YPK) - 55 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 121 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 129 min drive
  • Vancouver Waterfront Station - 23 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 4 min drive
  • Vancouver Pacific Central Station - 4 min drive
  • Burrard Station - 13 min walk
  • Vancouver City Center Station - 15 min walk
  • Granville Station - 18 min walk

At a glance

Hotel size

  • This hotel has 41 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 20 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CAD 30 per night; includes in/out privileges)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Television in common areas

Languages Spoken

  • Chinese
  • Czech
  • English
  • Filipino
  • Hindi
  • Japanese
  • Korean
  • Spanish
  • Turkish

In the room

Home comforts

  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Down comforter
  • Premium bedding

Things to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Housekeeping - once per stay
  • In-room safe

Small print

Also known as

  • Riviera Hotel Robson
  • Riviera on Robson Suites Hotel Downtown Vancouver Vancouver
  • Riviera Robson
  • Riviera Robson Suites
  • Riviera Robson Suites Downtown Vancouver
  • Riviera Robson Suites Hotel
  • Riviera Robson Suites Hotel Downtown Vancouver
  • Riviera Suites Hotel
  • Riviera Hotel Vancouver
  • Riviera on Robson Suites Hotel Downtown Vancouver Hotel

Optional extras

Early check-in can be arranged for an extra charge of CAD 25 (subject to availability)

Late check-out can be arranged for an extra charge of CAD 25 (subject to availability)

Self parking costs CAD 30 per night with in/out privileges

Kitchen/kitchenette use costs CAD 25 per night

Rollaway beds are available for CAD 25 per night

Pets are allowed for an extra charge of CAD 25 per pet (may vary based on length of stay)

Policies

This property accepts credit cards only at check-in as deposit for incidentals. Debit cards and cash are not accepted.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Riviera on Robson Suites Hotel Downtown Vancouver does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self parking costs CAD 30 per night.

  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 20 lbs per pet. There's a charge of CAD 25 per pet, per night.

  • You can check in from 3 PM - anytime. There's a charge of CAD 25 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of CAD 25 (subject to availability). Express check-out is available.

  • Yes. Nearby restaurants include Chongqing (3-min walk), Hokkaido Ramen Santouka (4-min walk), and Abode (4-min walk).

  • No, this hotel doesn't have a casino, but Starlight Casino (27-min drive) is nearby.

  • Have fun with nearby winter activities like skiing.
7,2.Good.
  • 6,0.Good

    Not what i expected

    Old and dirty. The fee for parking is atrocious! The staff are great, but the value just isn't there.

    Todd, 3 night family trip, Mar 31, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great place

    It is a nice hotel. It seems a little old, but well maintained. Staff is very friendly. I didn't liked the breakfast, because it was just some cookies and juice, but it was good for the hotel price.

    Juan, 4 night trip, Mar 28, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Good value

    It was a nice place reasonable price to be downtown.

    Terry, 2 night trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Great location and views

    Love the location and the balcony view Parking is really really expensive compared with the room rate 75/night for room and 30 for the parking Seems a bit unbalanced

    Joel, 2 night trip with friends, Mar 23, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Disappointin customer service, lots of hidden fees

    The hotel was very clean - however, we were travelling to them via BC Ferries, we arrived sooner than expected. When we asked for an early check-in (approx 2 hours early). We were told it was available, for $45 fee. The room was $70, I think it is ridiculous to charge a 50% fee for 2 hours. Instead of having great customer service and providing convenience to their customers, they want to make a quick buck wherever they can. Including hidden charges throughout their "hotel policy", including if you use the utensil in the kitchenette, there is a $15 cleaning fee. We didn't drive this time, but the parking also have a +$25 fee. No perks of being a guest in the hotel.

    Allison, 1 night family trip, Mar 13, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Spring time

    Being a fairly short guy (5’6) I found the beds were a bit high for me. Otherwise everything was good

    Robin, 1 night trip with friends, Mar 6, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Only the parking was not included the price. Good services and staff

    2 night family trip, Feb 3, 2021

    Verified Expedia guest review

  • 2,0.Poor

    Worst place ever

    Worst place ever. Was like a bad movie. Dirty sheets, mild inside the room by the horrible chipped paint around the sliding glass door, tears in the chairs, base boards that have old grey tape on them that aren’t secure, wretched body odour in the room, some white smudge on a side table...I didn’t even go into the kitchen or bathroom. I called Hotels.com ASAP to get me out. The front desk person was absolutely the worst. She wouldn’t even give me the name of the manager. Pressed her several times even after leaving the building ( won’t call it a hotel ) she still refused to give me the name. Was charged for 1 night even though I was in n out fast. Why? Their housekeeping leaves at 3 ish convenient since check in is 3. They can t ‘sanitize’ the room since housekeeping isn’t there is the “reason” they have. The room wasn’t clean to begin with so I was charged 1 night. Still dealing with Hotels.com....NEVER STAY HERE

    Darrin, 4 night trip, Jan 21, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Front desk staff are very friendly and helpful. Room is clean and well equipped.

    1 night trip with friends, Jan 10, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Good but expensive. $25 nightly for a stove

    I booked a room in Riviera just for its kitchen but unfortunately after arriving to the hotel I figured out that using stove charges $25 more per a night. It was not what hotels.com clearly mentioned in the descriptions of the hotel!!

    2 night trip, Jan 7, 2021

    Verified Hotels.com guest review

See all 879 reviews