Riviera on Robson Suites Hotel Downtown Vancouver

AVOID this place! Bugs in the room. Stained sheets. Very dated. Wow, the staff here are extremely rude and deceitful. Upon checking in we talked to the concierge in-depth about parking details, as the lots are a bit confusing. In the morning we were shocked to be charged an additional $30 for the parking spot. After all the time we spent clearing up confusion about parking during check-in, you would think they could have mentioned the additional $30 charge. There are cheaper lots nearby, so they have worked out the scam to hide additional parking costs until it's too late. Also a $15 charge for any glass or coffee mug left unwashed. Happened to be in Vancouver the same day as a massive bicycle race and all the hotels were booked up. The location is good, but paying near $300 for a room of such poor quality and service does not justify the convenience. Summary: $300 for a gross room $30 hidden parking cost $15 per unwashed dish AVOID AVOID AVOID

We got bed bugs from this hotel and would never stay there again. Also, there is no air conditioning in the living room, no area to have breakfast so you stand in the front desk area to eat standing and also there is no coffee served with a cheap breakfast (cereal, old muffins/bagels

The front staff is amazing. The guy talked hockey with me, restaurants to visit and other recommendations. Just wonderful. As for the hotel, the rooms are very clean but unfortunately the elevator was a little finicky while we were there and had to use the stairs a couple of times. The stair well is in need of remodeling as it is very old and musty. The other surprise was the ridiculous parking fee the hotel charges to park a car there. I think it was 30 per night. Way too much for a a guest. Overall, if you do t have a car for the price and location you can’t beat it.

The room absolutely reeked of cigarettes even though it was non-smoking. Extremely unpleasant and management could offer no solutions. Breakfast was unappealing. The only positive is the location and the car rental place downstairs.

Be careful about parking! Website listed free parking but when I arrived, I was told overnight parking was $30 per night! Parking on the street is free after 10 pm. Location of hotel was convenient to great food and sight seeing. Hotel room description was on point but not worth the price.