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All properties in Playa del Carmen, Quintana Roo, Mexico

Riu Lupita All Inclusive

All-inclusive property with 4 restaurants, near Quinta Avenida

  • Free buffet breakfast, free WiFi, and free parking

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Lote Hotelero 1, Manzana 20, Playa del Carmen, 77710, QROO, Mexico
7,8.Good.
  • La comida era estilo buffet, podria haber estado mucho mejor. El menú era casi siempre el…

    Jan 2, 2021

  • Very quiet and not crowded at all. The staff was helpful and friendly, with the exception…

    Dec 18, 2020

See all 74 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Transport options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 300 guestrooms
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)

What’s around

  • In Playacar
  • Quinta Avenida - 28 min walk
  • Playa del Carmen Main Beach - 29 min walk
  • Playa del Carmen Maritime Terminal - 30 min walk
  • Mamitas Beach Club - 44 min walk
  • Playacar Golf Club - 36 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, Balcony (U)
  • Family Room, Balcony (U)
  • Standard Double Room, Balcony (M)
  • Standard Double Room, Balcony (E)
  • Standard Double Room, Balcony (L)
  • Family Room, Balcony (M)
  • Standard Double Room, Balcony (B2C-US)
  • Family Room, Balcony (B2C-US)
  • Family Room, Balcony (E)
  • Standard Double Room, Balcony (B2C CAN)
  • Family Room, Balcony (B2C CAN)
  • Standard Double Room, Balcony (C)
  • Family Room, Balcony (C)

Location

Lote Hotelero 1, Manzana 20, Playa del Carmen, 77710, QROO, Mexico
  • In Playacar
  • Quinta Avenida - 28 min walk
  • Playa del Carmen Main Beach - 29 min walk

What’s around

Landmarks

  • In Playacar
  • Quinta Avenida - 28 min walk
  • Playa del Carmen Main Beach - 29 min walk
  • Playa del Carmen Maritime Terminal - 30 min walk
  • Mamitas Beach Club - 44 min walk
  • Playacar Golf Club - 36 min walk
  • Nuestra Senora del Carmen Catholic Church - 38 min walk
  • Plaza Paraiso - 26 min walk
  • Paseo del Carmen - 26 min walk
  • Yucatek Divers - 32 min walk
  • 3D Museum of Wonders - 35 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive
  • Free beach shuttle

At a glance

Size

  • 300 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 4:00 PM-11 PM
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Free buffet breakfast daily
  • 4 restaurants
  • Bar/lounge
  • Poolside bar

Things to do

  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Golfing nearby
  • Sailing nearby
  • Water skiing nearby

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 23
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and local non-alcoholic beverages included

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for premium or imported alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments.

The spa is open daily.

Dining

Adelita - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.

Maria Bonita - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Cozumel - This steakhouse serves dinner only. Reservations are required. Open daily.

Dante - This theme restaurant specializes in Italian cuisine. Open daily.

Tequila - Onsite bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Sailing nearby
  • Water skiing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Lupita Riu
  • Riu Lupita All Inclusive All-inclusive property Playa del Carmen
  • Riu Lupita All Inclusive All-inclusive property
  • Riu Lupita Inclusive inclusiv
  • Riu Lupita Inclusive Inclusive
  • Riu Lupita All Inclusive Playa del Carmen
  • Riu Lupita All Inclusive All-inclusive property
  • Riu Lupita All Inclusive All-inclusive property Playa del Carmen
  • Riu Lupita
  • Riu Lupita All Inclusive
  • Riu Lupita All Inclusive Playa del Carmen
  • Riu Lupita Playa del Carmen
  • Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
  • Riu Lupita Mayan Riviera
  • Riu Lupita Mexico
  • Riu Lupita Resort

Optional extras

Babysitting/childcare is available for an extra charge

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Riu Lupita All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4:00 PM - 11 PM. Check-out time is 11:00 AM. Express check-out is available.
  • Yes, there are 4 onsite restaurants, featuring Mexican cuisine and pool views. Nearby restaurants include Doña Aurelia (11-min walk), L'Atelier (12-min walk), and Perché no (13-min walk).
  • Have fun with onsite activities like kayaking, windsurfing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Riu Lupita All Inclusive also has a nightclub and a fitness center, as well as spa services and a garden.
7,8.Good.
  • 10,0.Exceptional

    Great place to stay with family, very good food and the personal life a so friendly:)

    CarmenDiaz, 5 night family trip, Aug 11, 2020

    Verified Expedia guest review

  • 8,0.Very good

    The property is pristine and there are always things to do. The beach is in another location.

    Ruven, 5 night romance trip, Feb 23, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Very friendly staff, good service, everyone always tried to help. The only issues were the distance from the beach, quality of entertainment, small facilities, and low variety of food.

    7 night romance trip, Jan 3, 2020

    Verified Expedia guest review

  • 8,0.Very good

    The hotel was good, food and services are great. The bus sometimes was late and sometimes left earlier from the beach club. Everybody smokes at the beach! I beleive the administration should organize special area for smokers as kids and non-smokers are suffering from the tobacco smell. People just dont understand that they shouldn't smoke in public places. The same problem at the hotel, smoking areas have to be secluded.

    Katia, 7 night family trip, Dec 26, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Riu Lupita Relocation

    We got relocated to this hotel because our hotel canceled our reservation the day before our trip. The hotel is ok but not awesome.

    Expedia Relocation, 6 night family trip, Dec 25, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Its a bang for your money.!! RIU Lupita staff treat you like you are family, this is a family geared hotel with many different things to do everyday, as well it’s a very quiet hotel with tranquil areas to pamper you if you need quiet. Our daily trips to the nearby beach is not complicated..Everything is well planned to make your stay one of the best to have.!!. Well done RIU...

    expediarelocation, 10 night trip, Dec 20, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    I did not like the rooms, they were dated and need an upgrade.

    3 night trip with friends, Aug 1, 2019

    Verified Travelocity guest review

  • 10,0.Exceptional

    Everything about the property was amazing. There was not one thing that I disliked about it.

    6 night family trip, Apr 27, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    very nice resort, it is one of the smaller resorts we have been to but the small environment was very nice and quiet. Very relaxing location.

    JoeB, 3 night family trip, Mar 28, 2019

    Verified Orbitz guest review

  • 6,0.Good

    Lower class resort but friendly staff. Limited food selection. Far from beach

    6 night family trip, Feb 11, 2019

    Verified Expedia guest review

See all 74 reviews