Guests
All properties in Ciudad Juarez, Chihuahua, Mexico

Krystal Urban Ciudad Juárez by US Consulate

3-star hotel with indoor pool, near Star Medica Hospital Ciudad Juarez2

  • Free WiFi and free parking
From
ZAR 1,182

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Indoor Pool
  • Standard Room, 2 Double Beds - Bathroom
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 17.
1 / 17Lobby Sitting Area
Av. Tecnologico 3750, Ciudad Juarez, 32528, CHIH, Mexico
8,2.Very good.
  • Los colchonrs de cama es muy tieso las toallas del baño estan muy viejas y duras

    Jun 11, 2021

  • Great hotel!!!!

    May 28, 2021

See all 545 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Easy parking
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 120 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport drop-off

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • American Consulate - 29 min walk
  • Star Medica Hospital Ciudad Juarez2 - 23 min walk
  • Plaza Las Misiones - 24 min walk
  • Cielo Vista Mall - 11.9 mi / 19.1 km

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Enter dates for 2 guests

Guests
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed

Location

Av. Tecnologico 3750, Ciudad Juarez, 32528, CHIH, Mexico
  • American Consulate - 29 min walk
  • Star Medica Hospital Ciudad Juarez2 - 23 min walk
  • Plaza Las Misiones - 24 min walk

What’s around

Landmarks

  • American Consulate - 29 min walk
  • Star Medica Hospital Ciudad Juarez2 - 23 min walk
  • Plaza Las Misiones - 24 min walk
  • Cielo Vista Mall - 11.9 mi / 19.1 km

Getting around

  • Abraham Gonzalez Intl. Airport (CJS) - 8 min drive
  • El Paso International Airport (ELP) - 18 min drive
  • El Paso Union Depot - 11 min drive
  • Free airport drop-off
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport drop off (available 24 hours)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • 24-hour business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Krystal Business Ciudad Juárez
  • Krystal Urban Ciudad Juárez by US Consulate Hotel
  • Krystal Business Hotel Juárez
  • Krystal Business Juárez
  • Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
  • Krystal Urban Ciudad Juárez by US Consulate Ciudad Juarez
  • Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
  • Krystal Urban Ciudad Juárez US Consulate
  • Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juarez

Optional extras

Early check-in can be arranged for an extra charge of MXN 480 (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of MXN 230 for adults and MXN 100 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 350 per person (one-way)

Airport shuttle service for children up to age 10 costs MXN 150 (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Krystal Urban Ciudad Juárez by US Consulate does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. There's a charge of MXN 480 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
  • Yes, there's an onsite restaurant. Nearby restaurants include Ristorante Italiano Abelini (15-min walk), Le French Touch (2.3 mi), and Quixote Kitchen (2.3 mi).
  • Yes, a free shuttle to the airport is available.
  • No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (12-min drive) is nearby.
  • Krystal Urban Ciudad Juárez by US Consulate has an indoor pool and a fitness center.
8,2.Very good.
  • 8,0.Very good

    Podria ser mejor

    Fue una buena estancia, lo unico es que podria ser mejor en el aspecto se incluir un refrigerador en el cuarto, o en su caso, tener una maquina de hielo a disposicion del cliente.

    4 night business trip, May 13, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Close to Costco Sam’s Club grocery stores restaurants city buses bars convenient stores

    1 night trip, Apr 30, 2021

    Verified Orbitz guest review

  • 8,0.Very good

    Carpet on hall looks old. Polite and helpful staff. Good service.

    1 night family trip, Apr 25, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Great stay

    It was pleasant staying at this hotel, well located, rooms are clean, food is good and counts with great service! Highly recommended, price is fair too!

    Victor, 1 night business trip, Apr 20, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Había un empaque de condon en el closet además de no tener los paquetes del café ni mini cooler, se veía que esa habitación estaba muy descuidada además no se veía ningún canal bien en la tele

    1 night romance trip, Apr 10, 2021

    Verified Expedia guest review

  • 6,0.Good

    I think they should add more product as far as shampoo and soap. Their conditions as far as TVs should also be upgraded.

    2 night family trip, Apr 9, 2021

    Verified Expedia guest review

  • 8,0.Very good

    !wow people!

    incredible! the service of the people, their respect and kindness, only in Cd. Juárez. Perfect cleaning inside the building. outside needs a lot of work, but is acceptable.

    Roberto, 1 night business trip, Apr 7, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Disappointed, air conditioning units in the room were not working properly. It was about 80 degrees outside and the rooms we stayed in were very hot. Asked the front desk and they were going to “take a look at it” never went to look or fix anything.

    1 night family trip, Apr 3, 2021

    Verified Expedia guest review

  • 4,0.Fair

    Al llegar nos hisieron esperar 1 hora porque la reservación no les aparecía, cuando días antes yo había marcado para confirmar y me dijeron que todo estaba bien. El cuarto estaba muy destruido, la alfombra toda descosida, el baño lleno de sarro. Pésimo servicio

    1 night family trip, Apr 3, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Good but whrn you reserve online is one price and whrn you check in they raise the praice

    Mayra, 2 night family trip, Apr 2, 2021

    Verified Hotels.com guest review

See all 545 reviews