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Sofitel Haikou

Photo gallery for Sofitel Haikou

Front of property
Lunch and dinner served, international cuisine
Lunch and dinner served, international cuisine
Magnifique Room | Down comforters, minibar, in-room safe, desk
Daily buffet breakfast for a fee

Overview of Sofitel Haikou

Sofitel Haikou

5.0 star property
Luxury Haikou hotel with full-service spa, connected to a shopping center
10,0 out of 10 Exceptional
10,0/10 Exceptional

6 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
105 Binhai Ave, Longhua District, Haikou, Hainan, 570100
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 6 meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker

Room options

About this area

What's nearby

  • In Long Hua

Getting around

  • Haikou (HAK-Meilan Intl.) - 33 min drive
  • Haikou East Railway Station - 19 min drive

Restaurants

  • 必胜客 - 8 min walk
  • 椰子不语 - 9 min walk
  • 爱晚亭 - 9 min walk
  • 瑞华海鲜酒楼 - 7 min walk
  • 老同利 - 2 min walk
Map

About this property

Sofitel Haikou

When visiting Haikou, Sofitel Haikou is a great choice to consider. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and international cuisine is served at KWEE ZEEN, which is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 209 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 6 meeting rooms
  • Conference space (2583 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Lockers available

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Area rugs in room
  • Tile flooring in room

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Electronic bidet
  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

KWEE ZEEN - This restaurant specializes in international cuisine and serves lunch and dinner.
Onsite venue #2 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
LEMON 1900 BISTRO BAR - This bistro serves lunch and dinner. Open daily.
Onsite venue #4 - lobby lounge. Open daily.
GARDEN BAR TERRACE - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 168–168 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 11:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Sofitel Haikou Hotel
Sofitel Haikou HAIKOU
Sofitel Haikou Hotel HAIKOU

Frequently asked questions

Does Sofitel Haikou offer free cancellation for a full refund?
Yes, Sofitel Haikou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sofitel Haikou?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sofitel Haikou?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 6:30 AM to 11:00 PM.
Are pets allowed at Sofitel Haikou?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Sofitel Haikou?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Sofitel Haikou and nearby?
Sofitel Haikou has 2 bars and a spa, as well as an outdoor pool and a fitness center.
Are there restaurants at or near Sofitel Haikou?
Yes, KWEE ZEEN offers international cuisine.
What's the area around Sofitel Haikou like?
Sofitel Haikou puts you in Long Hua, in the heart of Haikou. Popular attractions include People's Park, which is 5 minutes away by car.

Reviews

10,0

Exceptional

10,0/10

Cleanliness

10,0/10

Staff & service

10,0/10

Amenities

10,0/10

Property conditions & facilities

10,0/10

Eco-friendliness

Reviews

10/10 Exceptional

Cozy and clean, very nice!
Joanne, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Melody, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cozy and convenient
Joanne, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

全新的豪华酒店
全新的酒店，升级到尊尚客房，所有的一切都很好，海口首选
JIONG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yu, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

andre, 1-night trip
Verified Hotels.com guest review