Guests
All properties in George Town, Penang, Malaysia

Sunway Hotel Georgetown Penang

Central hotel with 1 outdoor pools, connected to a shopping center, near KOMTAR

  • Free WiFi and free parking
From
ZAR 1,065

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Suite - Living Room
  • Outdoor Pool
Outdoor Pool. Image 1 of 38.
1 / 38Outdoor Pool
33, New Lane, (off Macalister Road), George Town, 10400, Penang, Malaysia
8,4.Very good.
  • The location is superb! The room was decent and alright but the real downside is the…

    Dec 30, 2020

  • Overall was a good stay and staffs are very helpful. It’s a walking distance to Time…

    Dec 29, 2020

See all 521 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Walkable
Safe
Shopping

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 250 smoke-free guestrooms
    • Daily housekeeping
    • 1 outdoor pool
    • Room service
    • 24-hour fitness center
    • 24-hour business center

    For families

    • Babysitting or childcare (surcharge)
    • Private bathroom
    • Television
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • In Downtown George Town
    • KOMTAR - 6 min walk
    • Gurney Drive - 28 min walk
    • Padang Kota Lama - 32 min walk
    • Penang Times Square - 1 min walk
    • Sun Yat Sen Museum - 5 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe 1 King
    • Suite
    • Family Room
    • Deluxe Twin Room

    What’s around

    Landmarks

    • In Downtown George Town
    • KOMTAR - 6 min walk
    • Gurney Drive - 28 min walk
    • Padang Kota Lama - 32 min walk
    • Penang Times Square - 1 min walk
    • Sun Yat Sen Museum - 5 min walk
    • Hin Bus Depot Art Centre - 6 min walk
    • Chew Thean Yeang (CTY Aquarium) - 8 min walk
    • Kidland Penang - 9 min walk
    • 1st Avenue Mall - 9 min walk
    • New World Park - 10 min walk

    Getting around

    • Penang Intl. Airport (PEN) - 16 min drive
    • Penang Sentral - 21 min drive
    map
    See on map
    33, New Lane, (off Macalister Road), George Town, 10400, Penang, Malaysia

    At a glance

    Hotel size

    • This hotel has 250 rooms
    • This hotel is arranged over 16 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms

    Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Room service (during limited hours)

    Things to do

    • Number of outdoor pools - 1
    • 24-hour fitness facilities
    • Fitness facilities

    Working away

    • 24-hour business center
    • Business center
    • Meeting rooms
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1994
    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Grab bar - near toilet

    Languages Spoken

    • Chinese
    • English
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Slippers
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Children & extra bedsPay at property

    • Babysitting/childcare is available for an extra charge

    ParkingPay at property

    • Guests must contact this property in advance to reserve onsite parking

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast and through room service.

    This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

    Policies

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

    Also known as

    • Hotel Sunway
    • Sunway Georgetown Penang
    • Sunway Hotel Georgetown Penang Hotel
    • Sunway Hotel Georgetown Penang George Town
    • Sunway Hotel Georgetown Penang Hotel George Town
    • Sunway Georgetown Penang
    • Sunway Hotel Penang
    • Sunway Hotel Georgetown Penang
    • Sunway Hotel Penang Georgetown
    • Sunway Penang Georgetown
    • Sunway Hotel Georgetown Penang George Town
    • Sunway Penang

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Sunway Hotel Georgetown Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
      • Fitness facilities
      • Shuttle services
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Parking spots may be limited.
    • Yes, there's an outdoor pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
    • Yes. Nearby restaurants include Dolce Dessert Penang (3-min walk), Soul Café (3-min walk), and VR Penang Lily's Vegetarian Kitchen (4-min walk).
    • Sunway Hotel Georgetown Penang has an outdoor pool and a 24-hour fitness center.
    8,4.Very good.
    • 10,0.Exceptional

      Newly renovated

      Newly renovated, lovely and clean room. Can see the hotel taking extra precaution during covid situation which was reassuring.

      Kok Wai, 1 night family trip, Dec 28, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Good service but no one at the pool Counter .Need go down at receptionist...overall ok. My daughter so happy

      Noor, 1 night family trip, Dec 8, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Mattress and pillows are soft and comfortable. Strict SOP is imposed during the pandemic which is good to ensure the safety of the guest. Easy access to street food.

      FOONG, 1 night trip, Oct 9, 2020

      Verified Hotels.com guest review

    • 8,0.Very good

      Was a pleasant stay overall, but it was a little bit inconvenient when there’s no electrical outlet next to the bed, as many of us have the habit of checking phone or playing mobile games before sleeping.

      2 night romance trip, Sep 12, 2020

      Verified Expedia guest review

    • 8,0.Very good

      Advantages : Very spacious, clean and comfy room. Friendly and helpful staffs, especially those receptionist and housekeeper. Strategic location, walking distance to New Lane Streets, nearby to shopping malls and food hunting spots. Disadvantages : Limited parking but during online booking, it stated parking are provided instead of First Come First Serve Basis.

      Saranya, 2 night romance trip, Aug 28, 2020

      Verified Expedia guest review

    • 6,0.Good

      The location is strategic and the room is spacious. It s a shame that the hotel management did not allow dine in and only provide prepacked breakfast due to covid 19. The prepared food was not good and not worth the money paid. I would suggest other guests to just book the room without breakfast.

      Eddy, 1 night family trip, Jul 18, 2020

      Verified Expedia guest review

    • 10,0.Exceptional

      staff are very friendly, room very nice. Overall services excellent. 👍👍

      Pauline, 2 night family trip, Jul 16, 2020

      Verified Expedia guest review

    • 10,0.Exceptional

      Great location

      1 night family trip, Jun 26, 2020

      Verified Hotels.com guest review

    • 8,0.Very good

      Someone messed up with my payment details. ... gave hotel a different credit card receipt and I was told to pay for another night I don’t know where the fault lies. But I was held up in the checking out process The hotel solved it... luckily I had my payment receipt and booking reference Such carelessness should not have happened

      Kooi Lean, 2 night family trip, May 28, 2020

      Verified Hotels.com guest review

    • 8,0.Very good

      The bathrooms in my earlier stays ( at least 6 times) were cleaner.. perhaps the rooms were on higher floors

      Kooi Lean, 2 night family trip, Mar 12, 2020

      Verified Hotels.com guest review

    See all 521 reviews