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Hyatt Place Charlotte Airport/Lake Pointe

3-star hotel with outdoor pool, near Renaissance Park

  • Free continental breakfast, free WiFi, and free parking
From
ZAR 1,689

Image gallery

  • Room, 1 King Bed, Accessible (Roll-In Shower) - Guest Room
  • Room, 1 King Bed, Accessible (Roll-In Shower) - Guest Room
  • Outdoor Pool
  • Outdoor Pool
  • Room, 1 King Bed, Accessible (Roll-In Shower) - Guest Room
Room, 1 King Bed, Accessible (Roll-In Shower) - Guest Room. Image 1 of 39.
1 / 39Room, 1 King Bed, Accessible (Roll-In Shower) - Guest Room
4119 South Stream Boulevard, Charlotte, 28217, NC, United States of America
8,4.Very good.
  • The friendliest service I’ve ever had! Very accommodating. Great fitness room. Decent…

    Jul 20, 2021

  • Overall, my stay was pleasant and the only negative experience I had was with the loud AC…

    Jul 15, 2021

See all 424 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 122 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

What’s around

  • Renaissance Park - 22 min walk
  • Billy Graham Library - 1.6 mi / 2.6 km
  • Charlotte Premium Outlets - 4.9 mi / 7.9 km
  • Charlotte Convention Center - 7.6 mi / 12.3 km
  • Bank of America Stadium - 7.9 mi / 12.7 km
  • Carowinds Theme Park - 8.3 mi / 13.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Room, 2 Double Beds
  • Room, 1 King Bed (High Floor)
  • Room, 2 Double Beds (High Floor)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible (Roll-In Shower)

Location

4119 South Stream Boulevard, Charlotte, 28217, NC, United States of America
  • Renaissance Park - 22 min walk
  • Billy Graham Library - 1.6 mi / 2.6 km
  • Charlotte Premium Outlets - 4.9 mi / 7.9 km

What’s around

Landmarks

  • Renaissance Park - 22 min walk
  • Billy Graham Library - 1.6 mi / 2.6 km
  • Charlotte Premium Outlets - 4.9 mi / 7.9 km
  • Charlotte Convention Center - 7.6 mi / 12.3 km
  • Bank of America Stadium - 7.9 mi / 12.7 km
  • Carowinds Theme Park - 8.3 mi / 13.4 km
  • Spectrum Center - 8.4 mi / 13.5 km
  • U.S. National Whitewater Center - 12 mi / 19.3 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 8 min drive
  • Concord, NC (USA-Concord Regional) - 27 min drive
  • Charlotte Station - 12 min drive
  • Gastonia Station - 24 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 4:30 AM to midnight

Parking

  • Free onsite self parking
  • Uncovered onsite extended parking (USD 8.00 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
  • Microwave in a common area

Things to do

  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Pool sun loungers
  • Pool umbrellas

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Hyatt Place Charlotte City Park
  • Hyatt Place Charlotte Airport/Lake Pointe Charlotte
  • Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte
  • Hyatt Place Hotel Charlotte City Park
  • Hyatt Place Charlotte Airport/Lake Pointe Hotel
  • Hyatt Place Airport/Lake Pointe Hotel
  • Hyatt Place Charlotte City Park Hotel Charlotte
  • Hyatt Place Charlotte Pointe
  • Hyatt Place Charlotte Airport/Lake Pointe Hotel
  • Hyatt Place Charlotte Airport/Lake Pointe

Optional extras

Uncovered extended parking costs USD 8.00 per day

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

Service animals exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The seasonal pool is open from June to September.

Pool access available from 7:00 AM to 8:00 PM.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests must contact this property in advance to reserve cribs/infant beds.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Place Charlotte Airport/Lake Pointe does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - 1 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Junior's Pizzeria (14-min walk), Nana's Soul Food Kitchen (15-min walk), and Sonny's BBQ (2.8 mi).
  • Yes, a free airport shuttle is available from 4:30 AM to midnight on request.
  • Hyatt Place Charlotte Airport/Lake Pointe has an outdoor pool and a 24-hour fitness center.
8,4.Very good.
  • 10,0.Exceptional

    Great customer service and very friendly staff.

    Gregory, 4 night family trip, Jul 7, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Cozy stay near the airport

    Fantastic stay, cozy room, ten min from airport, free shuttle arrived fast upon calling them for a pick up, and Kim was a great driver getting me back! Loved the breakfast with microwavable breakfast sandwhichs. Walking distance to a Starbucks and Panera!

    Christopher, 2 night business trip, Jun 22, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great stay!! The staff was absolutely incredible!! Alecia was very accommodating!

    Clifton, 10 night business trip, Jun 21, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Nice Stay

    One night stay but would stay here again. Easy Check in and Airport Shuttle. Front desk even changed my room from a King to 2 Double suite.

    James, 1 night trip, May 31, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    We always like the extra sitting room in our room. It’s so much nicer for watching tv than sitting on a bed. The whole too. Is spacious.

    Kenneth, 1 night family trip, May 30, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Memorial Day weekend stay

    We stayed over Memorial Day weekend, excited to use the pool and were very disappointed when we checked in and saw the pool was closed. We also booked this place because they had a gym - that was closed too. The other reason we booked was for the free breakfast - it was terrible. Jimmy Dean sandwiches and frozen waffles. It was overall a disappointing time.

    David, 2 night family trip, May 30, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Just perfect!

    Perfect stay! Nice, clean & quiet. Shuttle service to/from airport was spot on. No issues with this hotel. Definitely stay again when in Charlotte.

    Michael, 1 night trip, May 29, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Great for overnight

    This location was perfect for our overnight stay to recover from a full day of exploring Charlotte. Ample on demand hot water. The room A/C can be set to an icebox if that's how you like to sleep. Our king sized bed was like sleeping on a cloud. If your vertically challenged you may have to get a boost, stool or take a good running start to get in .... but I slept well once I was in. This was the 1st weekend when NC started to pullback face covering. The staff still maintained there mask and made you feel they also cared about the cleanliness and safety of their guest. I would consider using this location again.

    Rochelle, 1 night trip, May 28, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Disappointing

    There was a bit of mold in the shower; the A/C worked very poorly and could not get the room temp below 76 deg., therefore poor sleep. Breakfast was mediocre at best. Staff was friendly and professional.

    Olli, 1 night trip, May 25, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Could've done better

    Hotel was nice. Room was comfortable. Bathroom was small. NO housekeeping service during our stay. Had to request fresh towels and had to go to front desk to retrieve them.

    2 night family trip, May 21, 2021

    Verified Hotels.com guest review

See all 424 reviews