Kloof Street Hotel

Photo gallery for Kloof Street Hotel

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Pool
Pool
Terrace/patio
Terrace/patio

Overview of Kloof Street Hotel

Kloof Street Hotel

4.0 star property
4-star hotel with restaurant, near Kloof Street

8,6/10 Fabulous

36 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is R1 030
Price available on 2022/06/27
Map
49 Kloof St, Cape Town, Western Cape, 8001
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Pool bar
  • 24-hour business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Cape Town City Centre
  • Kloof Street - 1 min walk
  • Two Oceans Aquarium - 43 min walk
  • Cape Town Cruise Terminal - 45 min walk
  • Company's Garden - 1 min drive
  • Long Street - 3 min drive
  • Cape Town Museum - 1 min drive
  • Cape Town Medi Clinic - 1 min drive
  • South Africa Library - 1 min drive
  • South African National Gallery - 1 min drive
  • Adderley Street - 1 min drive

Getting around

  • Cape Town Intl. Airport (CPT) - 17 min drive
  • Cape Town Bellville Station - 19 min drive
  • Cape Town Station - 21 min walk
  • Airport shuttle (surcharge)

About this property

Kloof Street Hotel

Kloof Street Hotel features an airport shuttle and puts you within a 15-minute drive of Table Mountain and V&A Waterfront. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this upscale hotel include a poolside bar and a terrace.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured onsite self parking (ZAR 150 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining

What to do

  • Whale-watching nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Grab bar in shower

Languages spoken

  • Afrikaans
  • English
  • Xhosa

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of ZAR 195 for adults and ZAR 95 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for ZAR 150 per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Secured self parking costs ZAR 150 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Kloof Street Hotel Hotel
Kloof Street Hotel Cape Town
Kloof Street Hotel Hotel Cape Town

Frequently asked questions

Overall score and ratings

8,6

Fabulous

8,9/10

Cleanliness

8,4/10

Staff & service

8,8/10

Amenities

9,0/10

Property conditions & facilities

8,3/10

Eco-friendliness

10/10 Exceptional

Pieter, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Keneilwe, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Super lovely staff, but not the perfect stay
Overall the staff was very nice but didn’t give me all the necessary information about the hotel and the services that were being provided for me with my stay. It was frustrating with the following: -I was asked to pay for my entire stay when I checked in. However, when I was checking out I was notified that I only paid for one night (and not my two nights) and wasn’t notified until the last moment that breakfast had been included with my stay. -The coffee machine, hot water boiler and refrigerator in my room were non-operational. -The floor of the room was very dusty. -I was located on the ground floor near the center of the hallway. Music from the hallway was quite loud from 4pm in the main lobby and it was quite frustrating.
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The reviews cannot be correct. Miserable
The service was super bad. Ended with two guys running at me at the parking garage, one threw himself at my car, after I checked out. Turned out the free parking wasn't free. Never told me not even while checking out. Ac was broken, fan was broken, they lie. They say it's not broken. I repaired it myself, took hours. The whole stay felt like the parking garage scene.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elaine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elaine, 2-night trip
Verified Hotels.com guest review

8/10 Very good

I was upgraded to a terrace room, which was excellent, Very clean room, very helpful staff. Hotel is in a great, safe location, close to bars and restaurants. The food in the hotel is very nice.
Martin, 4-night trip
Verified Hotels.com guest review

2/10 Poor

If you want to sleep, stay elsewhere
I had high hopes for this hotel because it is fairly new and in a central part of town. The bed is comfortable and the internet is good. Unfortunately, from the first time I arrived, the hotel failed at the most basic element - providing a space for getting a restful sleep. There is a club across the street that is incredibly load and though the hotel is not responsible for this, having better windows to block out noise and sympathetic staff who would at least make an attempt to ask them to turn down the music would have been helpful. Then, after little sleep the first night, there was construction nearly all day above my room which the hotel indicated was from next door so I couldn't even take a nap during the day. Considering it sounded like they were drilling and hammering in my room, it doesn't seem likely it was in another building. Finally, my last night, the hotel itself had a party with music so loud that it was vibrating the floor in my room. The staff were unsympathetic to how loud it was and said there was nothing they could do about it. They are even unwilling to give me a late check out so I could possibly sleep in. Considering I paid for the the better room with the terrace, I would would have expected far more for my money and at least one good night of sleep. There are much better options in Cape Town for this price.
Lisa, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Siyanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great inner city stay
The location and room size is absolutely amazing. We stayed in the Luxury room (nice and quiet too)
Faith, 5-night trip
Verified Hotels.com guest review