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Novotel Lombok Resort and Villas

Photo gallery for Novotel Lombok Resort and Villas

Exterior
BBQ/picnic area
Garden view
Deluxe Villa, 1 Bedroom | Minibar, in-room safe, desk, iron/ironing board
Breakfast, lunch, dinner served; Regional cuisine, beach views

Overview of Novotel Lombok Resort and Villas

Novotel Lombok Resort and Villas

4.0 star property
Kuta beachfront hotel with 3 outdoor pools and restaurant
8,2 out of 10 Very good
8,2/10 Very good

267 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Pantai Putri Nyale, Mandalika Resort, Kuta, Lombok, 83001
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • 3 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

What's nearby

  • On the waterfront

Getting around

  • Lombok (LOP-Lombok Intl.) - 29 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Ashtari Restaurant & Lounge - 7 min drive
  • El Bazar - 4 min drive
  • Kemangi Bar & Kitchen - 3 min drive
  • Terra - 4 min drive
  • Boom Burger - 4 min drive
Map

About this property

Novotel Lombok Resort and Villas

Novotel Lombok Resort and Villas offers a private beach where you can enjoy free cabanas, beach umbrellas, and yoga, plus you'll have access to onsite scuba diving, snorkeling, and surfing/body boarding. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in hot stone massages, facials, and body scrubs. Offering a beachfront location, Spice Market serves Regional cuisine and is open for breakfast, lunch, and dinner. Other features of this upscale hotel include a free kid's club, a bar/lounge, and a fitness center. Fellow travelers love the beach location and comfortable guestrooms.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Beach yoga
  • Beach volleyball
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • 3 outdoor pools
  • Spa services
  • Massage/treatment rooms
  • Lockers available

Accessibility

  • No elevator (single level property)

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Day bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Spice Market - This beachfront restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1169210.42
  • New Year's Eve (31 December) Gala Dinner per child: IDR 700000 (from 5 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 181000 for adults and IDR 90500 for children
  • Airport shuttle service is offered for an extra charge of IDR 200000 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Lombok Novotel
Novotel Lombok
Novotel Lombok Hotel
Novotel Lombok Hotel Kuta
Novotel Lombok Kuta
Novotel Lombok Hotel Lombok
Novotel Lombok Resort Villas Kuta
Novotel Lombok Resort Villas
Novotel Lombok Villas Kuta
Novotel Lombok Villas
Novotel Lombok And Villas Kuta
Novotel Lombok Resort and Villas Kuta
Novotel Lombok Resort and Villas Hotel
Novotel Lombok Resort and Villas Hotel Kuta

Frequently asked questions

Does Novotel Lombok Resort and Villas offer free cancellation for a full refund?
Yes, Novotel Lombok Resort and Villas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Lombok Resort and Villas?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Lombok Resort and Villas?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Novotel Lombok Resort and Villas?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Novotel Lombok Resort and Villas?
Yes, there's free self parking.
Is airport shuttle service offered by Novotel Lombok Resort and Villas?
Yes, an airport shuttle is available. The charge is IDR 200000 per vehicle one-way.
What are the check-in and check-out times at Novotel Lombok Resort and Villas?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Novotel Lombok Resort and Villas and nearby?
Have fun with onsite activities like kayaking, snorkeling, and surfing. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a private beach and a fitness center. Novotel Lombok Resort and Villas also has spa services and a garden.
Are there restaurants at or near Novotel Lombok Resort and Villas?
Yes, Spice Market offers beachfront dining and Regional cuisine.
What's the area around Novotel Lombok Resort and Villas like?
Novotel Lombok Resort and Villas is a short 15-minute walk from Serenting and Torok Bare Beach and 18 minutes' walk from Kuta Beach.

Reviews

8,2

Very good

8,3/10

Cleanliness

8,4/10

Staff & service

8,4/10

Amenities

8,0/10

Property conditions & facilities

7,6/10

Eco-friendliness

Reviews

2/10 Poor

Do not stay at this hotel
The worst chain hotel I ever stayed! We booked this hotel at first because we thought it was a safe choice, as it is part of the Novotel hotel chain. Turns out that this was the worst experience we could’ve imagine. The room smelled like mold, the room really could use a renovation, and the breakfast food was not good. The hotel is very old and I am surprised it is still on business. Please do not stay there! Waste of money.
Jun Toshio, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice beach
Comfortable, nice beach, access to town by car
Susan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jeff, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arif, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice service and great property.
Emma, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Generally quite satisfied overall.
Nigel, 10-night trip with friends
Verified Expedia guest review

8/10 Very good

Ikarini, 5-night trip
Verified Hotels.com guest review

8/10 Very good

BRIGITTE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A right choice for our stay at Kuta
We had a wonderful stay at Novotel Lombok. It is a beautiful resort looking like a lost world with attractive sculptures . The staff is efficient in arranging tours for us. We had a wonderful dinner at the hotel restaurant. The breakfast was nice with lots of varieties.
Mom Pee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic location, not “overbuilt”, it works nicely with the local environment and doesn’t overpower it. By far my greatest compliment is to the staff. From the super friendly breeze bar staff, to reception, management and the cleaners the service was universally excellent. To name a few (although I’ll miss many), thank you to Jan, Mukti, Anto, Jumardi, Ryadi and Santana, you all once again made it a memorable stay and I will be back this year!
Tim, 6-night romance trip
Verified Expedia guest review