Hotel Opus Grand

Photo gallery for Hotel Opus Grand

Primary image
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Hotel Opus Grand

Hotel Opus Grand

4.0 star property
4-star hotel in Toluca with indoor pool and restaurant

8,6/10 Fabulous

39 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Boulevard Miguel Alemán #505, Col. San Pedro Totoltepec, Toluca, MEX, 50200
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Galerias Metepec Shopping Center - 33 min drive
  • Nevado de Toluca National Park - 94 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 2 min drive

About this property

Hotel Opus Grand

A great choice for a stay in Toluca, Hotel Opus Grand is just 0.9 mi (1.5 km) from the airport. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include an indoor pool, a snack bar/deli, and a terrace.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room, up to 44 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Changing table

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference space (750 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Soap and shampoo
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: MXN 1500 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of MXN 180 for adults and MXN 110 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 300 per day
  • Pets are allowed for an extra charge of MXN 300 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • Guests must contact this property in advance to reserve access to the heated pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a security system on site.

This property accepts credit cards, debit cards and cash.

Property Registration Number 57403403

Also known as

Hotel Opus Inn
Hotel Opus Grand Hotel
Hotel Opus Grand Toluca
Hotel Opus Grand Hotel Toluca

Frequently asked questions

Overall score and ratings

8,6

Fabulous

9,2/10

Cleanliness

9,3/10

Staff & service

10,0/10

Amenities

8,9/10

Property conditions & facilities

9,2/10

Eco-friendliness

10/10 Exceptional

La propiedad está muy bien mantenida y muy amable el personal
Cesar, 1-night business trip
Verified Orbitz guest review

8/10 Very good

Kevin, 28-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ok
Luis P, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ivonne, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Hugo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mucho que desear en las amenidades
Reserve este hotel por la alberca, piden que se reserve el uso de la alberca 48 hrs antes para que prendan la caldera, incluso me preguntaron el tiempo que la usaría, así que dije que 2 hrs, yo reserve una semana antes la alberca para 2 dias y el agua estaba fría, además de que el segundo día la alberca tenía un letrero de fuera de servicio, pedí una habitación doble con camas matrimoniales y me dieron una doble pero las camas eran individuales, lo único bueno fue la ubicación para el evento al que fui y que es pet friendly, ya que mi peludo pudo estar en la habitación, claro por un costo extra y la atención del personal es amable.
Margery, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Maria Enriqueta, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Jose David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Todo excelente
Fue una visita más de hecho he dejado varios comentarios y todos han sido positivos, limpio cómodo, las sábanas y blancos en general ya empiezan a notarse deteriorados pero dentro de lo aceptable, todo el personal es súper atento y amable.
3-night business trip
Verified Hotels.com guest review