Novum Hotel Ambassador

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Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Novum Hotel Ambassador

Novum Hotel Ambassador

3.5 star property
Family-friendly hotel within easy reach of Miniatur Wunderland

7,8/10 Good

457 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Bathtub
  • 24/7 front desk
The price is R1 559
Price available on 2022/10/09
Map
Heidenkampsweg 34, Hamburg, 20097
Main amenities
  • Daily housekeeping
  • Self parking
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Hamburg-Mitte
  • Miniatur Wunderland - 34 min walk
  • Hamburg City Hall - 8 min drive
  • Elbe Philharmonic Hall - 11 min drive
  • Reeperbahn - 10 min drive
  • Fish Market - 19 min drive
  • Hagenbeck Zoo - 28 min drive
  • Volksparkstadion - 27 min drive

Getting around

  • Hamburg Airport (HAM) - 28 min drive
  • Hamburg Central Station - 21 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 22 min walk
  • Elbbrücken Station - 30 min walk
  • Berliner Tor Station - 5 min walk
  • Hammerbrook S-Bahn - 9 min walk
  • Lohmuhlenstrasse U-Bahn - 11 min walk

About this property

Novum Hotel Ambassador

3.5-star family-friendly hotel in the heart of Hamburg-Mitte
Novum Hotel Ambassador provides a free breakfast buffet and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), tour/ticket assistance, and an elevator
  • Multilingual staff, a 24-hour front desk, and a front desk safe
  • Luggage storage
  • Guest reviews speak well of the quiet location
Room features
All 119 rooms have amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 119 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 12 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • Room service (limited hours)

Traveling with children

  • Children stay free

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Piano

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 12 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Ambassador Hamburg
Ambassador Quality Hotel Hamburg
Hamburg Ambassador
Hamburg Quality Hotel Ambassador
Quality Ambassador
Quality Ambassador Hamburg
Quality Hotel Ambassador Hamburg
Quality Hotel Hamburg Ambassador
Quality Hotel Ambassador
Quality Hotel Hamburg
Hotel Ambassador Hamburg
Novum Hotel Ambassador Hotel
Novum Hotel Ambassador Hamburg
Quality Hotel Ambassador Hamburg
Novum Hotel Ambassador Hotel Hamburg

Frequently asked questions

Does Novum Hotel Ambassador offer free cancellation for a full refund?
Yes, Novum Hotel Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novum Hotel Ambassador?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novum Hotel Ambassador?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night.
Is parking offered on site at Novum Hotel Ambassador?
Yes. Self parking costs EUR 12 per day.
What are the check-in and check-out times at Novum Hotel Ambassador?
You can check in from 3:00 PM - midnight. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability).
Is there an onsite casino at Novum Hotel Ambassador?
No, this hotel doesn't have a casino, but Casino Esplanade (5-min drive) is nearby.
What is there to do at Novum Hotel Ambassador and nearby?
Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course.
Are there restaurants at or near Novum Hotel Ambassador?
Yes. Nearby restaurants include Metropolis Park Hotel Restaurant (6-min walk), La-Rosa (6-min walk), and Lunch House (6-min walk).
What's the area around Novum Hotel Ambassador like?
Novum Hotel Ambassador is in Hamburg-Mitte, a short 5-minute walk from Berliner Tor Station and 18 minutes' walk from St. Mary's Cathedral. Travelers recommend the hotel for its quiet location.

Overall score and ratings

7,8

Good

8,4/10

Cleanliness

8,5/10

Staff & service

8,0/10

Amenities

7,6/10

Property conditions & facilities

7,5/10

Eco-friendliness

10/10 Exceptional

Kestutis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nihad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good value for money
Willem, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Friendly staff, clean room, the furniture a little bit worn, the breakfast was very nice with many options, all in all I had a pleasant experience.
Monica, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good priced single room
A small single room wich was perfect for staying one night
Sikke, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay in Hamburg
Good place, friendly service, the room was clean and comfy. Breakfast was good. I only stayed for one night so don't have more things to say. A couple of improvements would be if there were more lights in the room. And people talking in corridors could be sometimes a bit loud.
ABHIJEET, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good business hotel
Ok business hotel. Location not very centric, need car. Room ok
Evert Johannes, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

2 might business trip to Hamburg
An efficient stay in an efficient hotel. Since I was on a business trip I did not spend much time in the hotel. Hotel was in a logistically good position with easy access. My only issues were with breakfast manager, who was rude. Corona regulations are strict, I get it, but not easy to understand a manager that does not speak english, and choses to be rude to guests.
Joel, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable.
We are a family of four with a dog and our stay was good. This hotel was in a very busy part of town and about a 10 minute walk to public transportation. It made for a slightly noise background outside the window. The room and hotel was clean. Only wish was for outlets near the bed.
Sabrina, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Robert, 1-night business trip
Verified Hotels.com guest review