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All properties in Lanzhou, Gansu, China

Hyatt Regency Lanzhou

Riverfront hotel with 3 restaurants, near Lanzhou University

  • Free Internet and free parking

Image gallery

  • Regency, Suite - Guest Room
  • Regency, Suite - Guest Room
  • Regency, Deluxe Suite - Bathroom
  • Deluxe Room, 2 Twin Beds - Bathroom
  • Regency, Suite - Guest Room
Regency, Suite - Guest Room. Image 1 of 17.
1 / 17Regency, Suite - Guest Room
10,0.Exceptional.
  • This hotel is incredible! Really amazing stay in luxury hotel with the biggest and best equiped gym I have ever seen. Also the 50m pool is incredible. Of course all luxury and…

    Sep 20, 2020

See all 1 review

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 300 smoke-free guestrooms
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour front desk
  • Air conditioning

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries
  • Laundry facilities

What’s around

  • In Chengguan
  • Lanzhou University - 36 min walk
  • Baitashan Park - 36 min walk
  • Lanshan Park - 37 min walk
  • Gansu Provincial Museum - 4.4 mi / 7.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, View
  • Deluxe Room, 2 Twin Beds, View
  • Room, 1 King Bed, View
  • Room, 2 Twin Beds, View
  • Club Room, 2 Twin Beds
  • Club Room, 1 King Bed, View
  • Club Room, 2 Twin Beds, View
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Room, 1 King Bed
  • Regency, Suite
  • Regency, Deluxe Suite
  • Room, 2 Twin Beds

Location

  • In Chengguan
  • Lanzhou University - 36 min walk
  • Baitashan Park - 36 min walk

What’s around

Landmarks

  • In Chengguan
  • Lanzhou University - 36 min walk
  • Baitashan Park - 36 min walk
  • Lanshan Park - 37 min walk
  • Gansu Provincial Museum - 4.4 mi / 7.1 km

Getting around

  • Lanzhou Station - 11 min drive
  • Lanzhou West Railway Station - 28 min drive

At a glance

Hotel size

  • This hotel has 300 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests are required to provide documentation of recent travel history (such as showing passport immigration stamps), quarantine certificate, and a complete a health declaration (PCR screening for COVID-19, issued within 7 days before arrival in the country) during check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • Free secured onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge

Things to do

  • Indoor pool

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2019
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

柏味西餐厅 - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.

享悦中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

云火锅 - This restaurant specializes in local cuisine and serves lunch and dinner. Open daily.

大堂酒廊 - This lobby lounge specializes in fusion cuisine and serves light fare only. Open daily.

Small print

Also known as

  • Hyatt Regency Lanzhou Hotel
  • Hyatt Regency Lanzhou Lanzhou
  • Hyatt Regency Lanzhou Hotel Lanzhou

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of CNY 158 for adults and CNY 158 for children (approximately)

There is a service fee of 10 percent

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 10:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, cash, and mobile payments.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Service fee: 10 percent

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Regency Lanzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring local and international cuisine. Nearby restaurants include AILI (2 mi), Starbucks (2.2 mi), and AILI (2.4 mi).
  • Hyatt Regency Lanzhou has an indoor pool.