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voco Gold Coast, an IHG Hotel

Luxury hotel with full-service spa, connected to the convention center, near SkyPoint Observation Deck

  • Free WiFi in lobby
From
ZAR 1,551

Property renovations and closures

  • This property is closed from July 11 2020 to January 31 2021 (dates subject to change).

Image gallery

  • Pool
  • Pool
  • Pool
  • Outdoor Pool
  • Pool
Pool. Image 1 of 159.
1 / 159Pool
8,8.Fabulous.
  • Great location and beautiful room. Would stay again !

    Apr 15, 2021

  • The hotel service was absolutely great the food was good the hotel is in a great…

    Apr 6, 2021

See all 1,390 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 388 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools

For families

  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Surfers Paradise
  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 5 min walk
  • Cavill Avenue - 9 min walk
  • Chevron Renaissance - 12 min walk
  • The Star Gold Coast - 36 min walk
This property is closed from July 11 2020 to January 31 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, Ocean View
  • Deluxe Room, 1 King Bed, River View
  • Superior Room, 1 King Bed, Ocean View
  • Superior Room, 1 King Bed, River View
  • Superior Room, 2 Double Beds, Ocean View
  • Superior Room, 2 Double Beds, River View
  • Superior Room
  • Deluxe Room, 2 Double Beds, Ocean View
  • Deluxe Room, 2 Double Beds, River View
  • Deluxe Room
  • Room, Accessible
  • Suite, 1 King Bed, Ocean View (Spa)
  • Suite, 1 King Bed, Ocean View (Entertainers)
  • Suite, 1 King Bed, River View (Retreat)
  • Studio Suite, 1 King Bed, Ocean View

Location

  • In Surfers Paradise
  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 5 min walk

What’s around

Landmarks

  • In Surfers Paradise
  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 5 min walk
  • Cavill Avenue - 9 min walk
  • Chevron Renaissance - 12 min walk
  • The Star Gold Coast - 36 min walk
  • Pacific Fair Shopping Centre - 44 min walk
  • Sea World - 3.5 mi / 5.7 km
  • Wet'n'Wild Gold Coast - 12.4 mi / 20 km
  • Warner Bros. Movie World - 12.5 mi / 20.1 km
  • Currumbin Wildlife Sanctuary - 14.3 mi / 23 km

Getting around

  • Coolangatta Airport (OOL) - 33 min drive
  • Varsity Lakes Station - 14 min drive
  • Gold Coast City Coomera Station - 22 min drive
  • Helensvale Station - 23 min drive
  • Florida Gardens station - 15 min walk

At a glance

Hotel size

  • This hotel has 388 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (AUD 20 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • Japanese
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, L Aqua Day Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Waves Buffet Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Cliffords Grill & Lounge - This restaurant serves lunch and dinner. Reservations are required. Open select days.

Walrus Social House - This bar serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Hotel Watermark
  • VOCO Gold Coast Formerly Watermark Surfers Paradise
  • VOCO Gold Coast Formerly Watermark
  • VOCO Gold Coast Formerly Wate
  • voco Gold Coast formerly Watermark Hotel IHG Hotel
  • voco Gold Coast formerly Watermark IHG Surfers Paradise
  • voco Gold Coast formerly Watermark IHG
  • Watermark Hotel Surfers Paradise
  • Watermark Hotel Spa
  • VOCO Gold Coast (Formerly Watermark)
  • Voco Gold Coast Watermark Ihg
  • Watermark Surfers Paradise
  • Watermark Hotel & Spa Gold Coast Surfers Paradise
  • voco Gold Coast
  • Voco Gold Coast, An Ihg
  • voco Gold Coast An IHG Hotel
  • voco Gold Coast, an IHG Hotel Hotel
  • voco Gold Coast, an IHG Hotel Surfers Paradise
  • voco Gold Coast, an IHG Hotel Hotel Surfers Paradise
  • voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel
  • Watermark Hotel And Spa Gold Coast
  • Watermark Hotel Gold Coast
  • Watermark Hotel
  • VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs AUD 20 per night

Rollaway beds are available for AUD 62.0 per day

Buffet breakfast is offered for an extra charge of AUD 29.5 for adults and AUD 29.5 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: AUD 100.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, voco Gold Coast, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from July 11 2020 to January 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 20 per night. Parking spots may be limited.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include The Tandoori Place (4-min walk), Shiraz Authentic Persian Restaurant (5-min walk), and Govindas Surfers Paradise (6-min walk).
  • No, this hotel doesn't have a casino, but The Star Gold Coast (7-min drive) is nearby.
  • Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Voco Gold Coast, an IHG Hotel also has a fitness center and a garden.
8,8.Fabulous.
  • 4,0.Fair

    Bad service

    When i booked online it was showing riverfront room and staff gave me room like jail there was no balcony and there was paid parking i never heard paid parking in any hotel. Bad service . Not happy

    Amanpreet, 1 night family trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Was very comfortable apart from having no power to the tv and only half room with power on the first day. Reported it and night shift didn't fix it. Seen the man at front desk and he came straight up and fixed it.

    Renae, 3 night family trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Where's the loyalty....

    I took my mother away for a couple of days as she has been restricted with COVID... Unfortunately we we decided to only stay 1 out of the 2 nights as there was a case on the Gold Coast and I decided to take my mum hm as she was 80 years of age and I just wasn't comfortable being there when there was a covid case in the area. I did explain to them when I checked out that morning at 8am - so they can reissue our rooms to other guests, they did refund 1 nights car park but not the 2 rooms I had booked.... I know the cancellation policy and early departure policy said no refund BUT as I have been a member of IHG for over 20 years I thought they might have given me a credit of 1 night for 2 rooms for my loyalty and because of the circumstances we left early. I Guess NOT! 🙄

    Mark, 2 night family trip, Mar 29, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Home away from home

    Helpful and caring staff made our trip very enjoyable. They made us feel a part of the family again.

    leanne, 4 night family trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Amazing

    4 night trip, Mar 24, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    A great stay

    Really enjoyed our stay we use to stay quite regular but but were unable to stay there due to the hotel becoming a Covid quarantine hotel. We really miss Maytrie who ALWAYS looked after us and upgraded us . Sad to hear she is no longer there

    YIANNI, 1 night trip, Mar 6, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great Service

    Customer Service was impeccable. Staff accompanying and friendly. Room service and dining were great too.

    Rita, 2 night family trip, Mar 4, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    This was a great place to stay. The price was fantastic, Staff were helpful & treated us very nice. Breakfast was great, chef even bring out my cappuccino as my hands were full really impressed me. Only issue was, unsure whether it was just because it was valentines day. While waiting to check in, Queuing down the road for a very, very long time was not a good start. Then finally getting inside & a huge queue. Coming & offering free bottles of water while we were waiting was a nice a nice touch. When eventually checking in, the front counter guy, sorry I cant remember his name, was so helpful, I asked about a late check out & he just did it straight away to 12 at no extra charge. I loved this place & will definitely be back again.

    1 night romance trip, Feb 12, 2021

    Verified Wotif guest review

  • 4,0.Fair

    I had to wait ages in a line out front several times Parking ticket didn’t work No one answered intercom Had to line up again Paid for parking and there were no spots available!

    1 night business trip, Feb 12, 2021

    Verified Lastminute guest review

  • 10,0.Exceptional

    It was close to all shops and the beach. It has its own rest and cafe facilities all staff is friendly. I didn’t like that the on-site parking has a daily charge and not all rooms are allocated a parking space this should be automatically available. Instead of having to use offsite road parking or anywhere else.

    1 night trip with friends, Feb 11, 2021

    Verified Wotif guest review

See all 1,390 reviews