voco Gold Coast, an IHG Hotel in Gold Coast

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Standard Room, 1 King Bed, City View | View from room

Overview
Rooms
Location
Amenities
Policies

Luxury hotel with full-service spa, connected to the convention center, near SkyPoint Observation Deck

8,6/10 Fabulous

1 002 verified Hotels.com guest reviews

Property highlights

Pool

Spa

Parking available

Free WiFi

Restaurant

Connecting rooms available

Price available on 2023/06/20

31 Hamilton Avenue, Surfers Paradise, QLD, 4217

Main amenities

Daily housekeeping
Near the beach
3 restaurants and bar/lounge
Full-service spa
2 outdoor pools
Breakfast available
Fitness center
Self parking
Spa tub
24-hour room service
Coffee shop/cafe
Babysitting

For families

Babysitting (surcharge)
Rollaway/extra beds
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Premium TV channels

Room options

About this area

What's nearby

In Surfers Paradise
Surfers Paradise Beach - 6 min walk
Slingshot - 8 min walk
Cavill Avenue - 8 min walk
Gold Coast Convention and Exhibition Centre - 31 min walk
The Star Gold Coast - 36 min walk
Pacific Fair Shopping Centre - 41 min walk
SkyPoint Observation Deck - 1 min drive
Chevron Renaissance - 2 min drive
The Oasis - 4 min drive
Broadwater Parklands - 5 min drive

Getting around

Coolangatta Airport (OOL) - 36 min drive
Varsity Lakes Station - 21 min drive
Gold Coast City Coomera Station - 22 min drive
Helensvale Station - 24 min drive
Cypress Avenue Station - 15 min walk
Florida Gardens station - 17 min walk

Restaurants

Longboards Laidback Eatery & Bar - 2 min walk
Alfresco on Elston - 1 min walk
SkyPoint Bistro + Bar - 3 min walk
Legends Chinese Seafood Restaurant - 2 min walk
Shiraz Authentic Persian Restaurant - 4 min walk

About this property

voco Gold Coast, an IHG Hotel

Voco Gold Coast, an IHG Hotel puts you just a 5-minute drive from Cavill Avenue and The Star Gold Coast. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Waves Buffet Restaurant, one of 3 restaurants, serves breakfast. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers. Public transportation is close by: Cypress Avenue Station is just 15 minutes by foot.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out

Cashless transactions are available for all charges at the property

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Hand sanitizer provided

Enhanced food service safety measures are in place

This information is provided by our partners.

At a glance

Hotel size

389 rooms
Arranged over 20 floors

Arriving/Leaving

Check-in time from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21

Children

No cribs (infant beds)
Babysitting*

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Onsite self parking (AUD 20 per night)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Onsite garage

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
3 restaurants
Bar/lounge
Coffee shop
24-hour room service

Traveling with children

Babysitting (surcharge)
Children's menu
Toys
Pool gate

What to do

Beach nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby
Scooter/moped rentals nearby
Skydiving nearby

Working away

24-hour business center
9 meeting rooms
Conference center

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers

Facilities

1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
2 outdoor pools
Full-service spa
Spa tub

Accessibility

Wheelchair accessible
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Stair-free path to entrance

Room amenities

Be entertained

LCD television
Premium digital channels

Home comfort

Air conditioning (climate-controlled)
Iron/ironing board

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)

Freshen up

Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)

Stay connected

Desk
Free WiFi
Phone

Food and drink

Refrigerator

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, L Aqua Day Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Waves Buffet Restaurant - This buffet restaurant serves breakfast only. Reservations are required.

Cliffords Grill & Lounge - This restaurant serves lunch and dinner. A children's menu is available. Reservations are required. Open select days.

Social House - This bar serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

Breakage deposit: AUD 50 per night

Optional extras

Buffet breakfast is offered for an extra charge of approximately AUD 29.5 for adults and AUD 15 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

Babysitting is available for an extra charge
Rollaway beds are available for AUD 65.0 per night

Parking

Self parking costs AUD 20 per night
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Watermark

Watermark Hotel Surfers Paradise

Watermark Surfers Paradise

Watermark Hotel & Spa Gold Coast Surfers Paradise

Watermark Hotel And Spa Gold Coast

Watermark Hotel Gold Coast

Watermark Hotel

VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise

VOCO Gold Coast Formerly Watermark Surfers Paradise

VOCO Gold Coast Formerly Watermark

VOCO Gold Coast Formerly Wate

voco Gold Coast formerly Watermark Hotel IHG Hotel

voco Gold Coast formerly Watermark IHG Surfers Paradise

voco Gold Coast formerly Watermark IHG

Watermark Hotel Spa

VOCO Gold Coast (Formerly Watermark)

Voco Gold Coast Watermark Ihg

voco Gold Coast

Voco Gold Coast, An Ihg

voco Gold Coast An IHG Hotel

voco Gold Coast, an IHG Hotel Hotel

voco Gold Coast, an IHG Hotel Surfers Paradise

voco Gold Coast, an IHG Hotel Hotel Surfers Paradise

voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel

Frequently asked questions

Does voco Gold Coast, an IHG Hotel offer free cancellation for a full refund?

Yes, voco Gold Coast, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at voco Gold Coast, an IHG Hotel?

As of 03 June 2023, prices found for a 1-night stay for 2 adults at voco Gold Coast, an IHG Hotel on 20 June 2023 start from R2 156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at voco Gold Coast, an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at voco Gold Coast, an IHG Hotel?

Yes, there are 2 outdoor pools. Guests have pool access from 6:00 AM to 9:00 PM.

Are pets allowed at voco Gold Coast, an IHG Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at voco Gold Coast, an IHG Hotel?

Yes. Self parking costs AUD 20 per night. Parking spots may be limited.

What are the check-in and check-out times at voco Gold Coast, an IHG Hotel?

You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at voco Gold Coast, an IHG Hotel?

No, this hotel doesn't have a casino, but The Star Gold Coast (3-min drive) is nearby.

What is there to do at voco Gold Coast, an IHG Hotel and nearby?

Have fun with activities like hiking, kayaking, and parasailing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Voco Gold Coast, an IHG Hotel also has a fitness center and spa services, as well as a garden.

Are there restaurants at or near voco Gold Coast, an IHG Hotel?

Yes, there are 3 onsite restaurants.

What's the area around voco Gold Coast, an IHG Hotel like?

Voco Gold Coast, an IHG Hotel is located on the Strip in Surfers Paradise, a short 8-minute walk from Cavill Avenue and 6 minutes' walk from Surfers Paradise Beach. Travelers say the local area is very central close to public transit.

8,6

Fabulous

8,9/10

Cleanliness

8,9/10

Staff & service

8,6/10

Amenities

8,6/10

Property conditions & facilities

8,3/10

Eco-friendliness