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All properties in York, England, United Kingdom
1 room, 2 adults

Best Western Kilima Hotel

3-star3 stars
129 Holgate Road, York, England, YO24 4AZ, United Kingdom

Victorian hotel with indoor pool, near Jorvik Viking Centre
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
Fantastic service
Great pool
Great location
Fairly good value for money

Best Western Kilima Hotel

from ZAR 1,532
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)
  • Family Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Family Suite, 1 Double Bed, Non Smoking (Four Poster Bed)
  • Standard Room, 1 Twin Bed, Non Smoking
  • Family Room, Multiple Beds, Non Smoking
  • Standard Room, 2 Twin Beds, Non Smoking

What’s around Best Western Kilima Hotel


  • Jorvik Viking Centre - 20 min walk
  • York Racecourse - 21 min walk
  • Shambles - 22 min walk
  • York Minster - 23 min walk
  • York National Railway Museum - 15 min walk
  • National Railway Museum - 15 min walk
  • York Grand Opera House - 19 min walk
  • York Dungeon - 19 min walk

Getting around

  • Leeds (LBA-Leeds Bradford) - 40 min drive
  • York Station - 14 min walk
  • York Poppleton Station - 5 min drive
  • Hammerton Station - 13 min drive

At a glance

Key facts

Hotel size

  • This hotel has 26 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 2 PM-11:00 PM
  • Check-out time is 11:30 AM
  • Express check-in/out
The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast on weekends (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Steam room
  • Golfing nearby
Working away
  • Computer station
  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • In-room accessibility
  • Wheelchair-accessible parking

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping

Best Western Kilima Hotel’s small print

Also known as

  • Best Western Kilima
  • Best Western York
  • York Best Western
  • Best Western Kilima Hotel York
  • Best Western Kilima Hotel Hotel
  • Best Western Kilima Hotel Hotel York
  • Best Western Kilima Hotel
  • Best Western Kilima Hotel York
  • Best Western Kilima York
  • Kilima Hotel
  • Kilima Hotel Best Western


This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs GBP 5.00 per day

Full breakfast is offered for an extra charge of GBP 12.50 for adults and GBP 5.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Kilima Hotel

  • Is there a pool at Best Western Kilima Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Best Western Kilima Hotel?
    Sorry, pets aren't allowed.
  • Is parking offered at Best Western Kilima Hotel?
    Yes. Self parking costs GBP 5.00 per day.
  • What are the check-in and check-out times at Best Western Kilima Hotel?
    You can check in from 2 PM to 11:00 PM. Check-out time is 11:30 AM.
  • Are there restaurants at or near Best Western Kilima Hotel?
    Yes. Nearby restaurants include The Volunteer Arms (3-min walk), The Fox (4-min walk), and Pizza Peppinos (4-min walk).

Recent reviews

Very good 8,0 From 56 reviews

Fair 4,0
Very disappointing
We stayed in York for two nights as a treat for my husband's birthday just after Christmas and chose Best Western Kilima Hotel specifically for the swimming pool as we have two young children. Although the location was great (it was a short walk into town and to the museums we had planned to visit), we were extremely disappointed that the swimming pool water was cold. I had to take my daughter out after 20 minutes as she was shivering. We reported the problem and were told that there was a problem with the pump. The second evening, the water was still cold. My husband was also looking forward to use the steam room, but it was not working either. The room was more expensive than what we would normally pay for a hotel night and not including breakfast, so we were extremely disappointed and the children very unhappy not to be able to go swimming.
Sylvie, gb2 night family trip
Good 6,0
Hotel was in a good location to be able to walk into York. The hotel itself clean but noisy with people slamming doors. Also I was not aware when booked you had to pay for the car park this needs to highlighted in the booking otherwise an enjoyable weekend
gb2 night trip
Very good 8,0
Friendly, helpful staff, especially Chris. Good location, bus stop opposite if 15 minute walk to centre proves too much. Yes, accommodation a little 'tired' but rooms were clean & comfortable, only downside was creaky floorboard! Happy to return.
gb3 night trip
Exceptional 10,0
What a first class welcome and service in the restaurant from heather, give her a rise.
Anthony, gb3 night trip
Exceptional 10,0
Marvellous Hotel
Really nice place with great staff and service, very warm Yorkshire hospitality!
Casper, gb1 night business trip
Exceptional 10,0
Lovely hotel close to city centre
We stopped for 1 night in the week, easy access to city centre, nice pool (although we didn't use as we were poorly sadly!) And lovely staff. Breakfast was included and excellent. There's a hot food menu and you can help yourself to various cereals, fruit and yoghurt. I had poached eggs on toast and my partner had the traditional, both were lovely. Room itself is a bit dated admittedly, however it's clean the bathroom was decent and there wasn't any issues. The floor was squeaky but we were told not to worry as no one was below. It never bothered us in all honesty, it's an old building so to be expected! Could it do with updating? Yes possibly, but if it was I could see the price rising and we wouldn't be able to return. Personally for the money and location this hotel was brilliant. We plan to visit in Feb/march with our daughter next time. The reception manager was brilliant, helped carry our bags and very helpful throughout our stay. FYI - bus stop opposite the hotel, the reception manager was brilliant and told us what bus to get and gave us a map. Bus route 1/5/5A go to the centre and £1.20 each way.
Kerry, gb1 night trip
Poor 2,0
Do not stop here!
I stayed in room 4 and it is directly above the boiler room, the room is unbearably hot, the shower hardly works and the grout and silicone had mould growing on it. When this was bought to the managers attention he showed little interest or whillingness to address my grievances. I travel all over the country and this is one of the worst rooms I’ve been in for the money.
Jackie, gb1 night business trip
Good 6,0
Tired in need of a refresh
The location was excellent but I found the room to be very tired. Squeaky floorboards and a weedy shower didn’t help. The room I had wasn’t up to the standards I expect from a best western
robert, us2 night trip
Very good 8,0
Enjoyable stay , staff at hotel were very friendly
yvonne, gb1 night trip
Very good 8,0
Very friendly staff
TERRY, gb3 night romance trip

Best Western Kilima Hotel

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