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1 room, 2 adults

Hotel Sterling

3-star3 stars
Great for familiesThis property has good facilities for families.
Calle San Bernardo 29-31, Madrid, Madrid, 28015, Spain

City-center hotel, steps from Lope de Vega Theatre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 876 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Breakfast
Breakfast can be improved
Bar
Bar could improve

Hotel Sterling

from ZAR 1,430
  • Double Room Single Use
  • Double or Twin Room
  • Triple Room, 3 Twin Beds
  • Quadruple Room

What’s around Hotel Sterling

Landmarks

  • In Centro
  • Gran Via Street - 2 min walk
  • Plaza de España - 5 min walk
  • Puerta del Sol - 11 min walk
  • Plaza Mayor - 13 min walk
  • Almudena Cathedral - 14 min walk
  • Royal Palace - 15 min walk
  • Madrid Rio - 16 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 23 min drive
  • Madrid Principe Pio Station - 17 min walk
  • Madrid Recoletos Station - 21 min walk
  • Atocha Cercanías Station - 5 min drive
  • Noviciado Station - 2 min walk
  • Santo Domingo Station - 3 min walk
  • Plaza de Espana Station - 4 min walk
  • Airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 69 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 26-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Hotel Sterling’s small print

Also known as

  • Hotel Sterling Madrid
  • Sterling Madrid
  • Hotel Sterling
  • Alexandra Hotel Madrid
  • Hotel Sterling Hotel
  • Hotel Sterling Madrid
  • Hotel Sterling Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7,8 From 258 reviews

Exceptional 10,0
Does the job well!
Great staff great area, walls were a little thin though!
Tanner, usTrip with friends
Very good 8,0
Stay in Madrid
Nice hotel in area with easy access to lots of attractions. Room was very small but functional (to be expected in Europe). Staff were great especially the man on in the morning. He was exceptional. My only complaint was on the second night when a group traveling together were very noisy and seemed to have most of their discussions and arguments in the hall. Overall a good choice and i would go back.
Gail, ca2 night trip
Very good 8,0
Nice !
I loved this hotel. The location is perfect !
Cristian, us2 night trip
Good 6,0
Eh
The hotel was decent enough. Not a real great neoghborhood but close enough to the Grand Via. We arrived in the middle of the night so the neighborhood surrounding the neighborhood was very sketchy and scaring from the metro stop. The hotel was clean but I have stayed in better hotels in Europe. But my biggest qualm is that it did not have the friendliest of staff at all. We had 2 separate reservations due to a flight coming in late which caused a lot of confusion. We checked in at 1 am in the morning and told the staff member that we had another separate reservation for next 2 nights and if we could stay in our same room that we were first checking in our whole visit which for a total of 3 nights. The clerk confirmed yes and since it was well past 1am we went to our room and unpacked and slept until we were rudely awoken at noon telling us to get out of the room that they have another room to place us in. We hadn’t even showered and we had unpacked everything so we told the hotel we needed time. Not even an hour later the hotel staff sent an abrupt lady to our room to kick us out. We tried to reason with her that we were working on it but she wouldn’t listen just repeated herself over and over again. Once we did leave they did at least give us another room right away but it was quite rude to tell us one thing the night before and then forcibly try to remove us the next day not knowing that the clerk had misspoken. They didn’t apologize or anything.
Grant, usRomance trip
Very good 8,0
Short stay
Great location and excellent value. Staff very helpful and pleasant
Ian, gb2 night trip with friends

Hotel Sterling

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