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Berjaya Penang Hotel

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Outdoor pool
Junior Suite Malaysian Only | Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (MYR 20 per person)
Reception
Free toiletries, hair dryer, slippers, bidet

Overview of Berjaya Penang Hotel

Berjaya Penang Hotel

4.0 star property
4-star hotel with outdoor pool, connected to a shopping center, near Gurney Drive
6,8 out of 10 Good
6,8/10 Good

339 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
1-Stop Midlands Park, Burmah Road, Georgetown, George Town, Penang, 10350
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Business center
  • Limo/town car service
  • 24-hour front desk
  • Car rentals on site
  • Computer station
  • Front-desk safe
For families
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Downtown George Town
  • Gurney Drive - 11 min walk
  • Gurney Plaza - 2 min drive
  • Padang Kota Lama - 5 min drive
  • KOMTAR - 5 min drive
  • Swettenham Pier Cruise Terminal - 5 min drive
  • Penang Hill - 9 min drive
  • Ferringgi Beach - 25 min drive
  • Queensbay Mall - 13 min drive
  • ESCAPE Adventureplay - 38 min drive

Getting around

  • Penang Intl. Airport (PEN) - 35 min drive
  • Penang Sentral - 33 min drive

Restaurants

  • New Cathay Coffee Shop - 5 min walk
  • Sin Nam Huat Roasted Chicken & Duck Rice - 4 min walk
  • KFC - 1 min walk
  • Adventist Bakery - 1 min walk
  • Restaurant Golden City - 1 min walk
Map

About this property

Berjaya Penang Hotel

Berjaya Penang Hotel puts you 0.6 mi (1 km) from Gurney Drive and 2.5 mi (4.1 km) from KOMTAR. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This upscale hotel is also within a short drive of Penang Hill. The helpful staff and family-friendly amenities get good marks from fellow travelers.

Languages

English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 316 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: MYR 50 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 20 for adults and MYR 20 for children

Children & extra beds

  • Rollaway beds are available for MYR 70 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts major credit cards, debit cards and cash.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

Also known as

Georgetown City
Berjaya Penang Hotel formerly known as Hotel
Hotel Georgetown City
Georgetown City Hotel Penang
Georgetown City Penang
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town

Frequently asked questions

Does Berjaya Penang Hotel offer free cancellation for a full refund?
Yes, Berjaya Penang Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Berjaya Penang Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Berjaya Penang Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Berjaya Penang Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Berjaya Penang Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Berjaya Penang Hotel?
You can check in from 3 PM - anytime. Check-out time is noon.
What is there to do at Berjaya Penang Hotel and nearby?
Berjaya Penang Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near Berjaya Penang Hotel?
Yes, there's an onsite restaurant.
What's the area around Berjaya Penang Hotel like?
Berjaya Penang Hotel is in Downtown George Town, a short 4-minute walk from Penang Adventist Hospital and 7 minutes' walk from Gurney Plaza.

Reviews

6,8

Good

6,8/10

Cleanliness

7,0/10

Staff & service

7,0/10

Amenities

6,2/10

Property conditions & facilities

6,8/10

Eco-friendliness

Reviews

8/10 Very good

Wai Yeng, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nothing is unique but overall good
Shahmindren, 2-night family trip
Verified Expedia guest review

4/10 Fair

The hotel was clean and maintained relatively well. However, despite being non smoking out hotel room frequently smelled like cigarette smoke as it came through the ventilation. There was also no bottom sheet on the bed, and the top sheet applied as a bottom sheet would not stay on the bed. No hand towels were provided.
Verified Expedia guest review

4/10 Fair

They are too slow and the Safety box was not working I called them many times but the problem has not been solved until my check out . They have old safety boxes The sheets were not clean as their were bed bugs in my bed.
Ali, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean and spacious room. Good location.
SUBASH, 1-night trip
Verified Expedia guest review

4/10 Fair

Room cleaning service did not change my bedsheets and pillow cases for each of the 4 nights I stayed there. The cleaners came to clean in the unusual hours in noons while I was having my nap. The furnishings like wardrobe, cabinets and bathroom facilities are old and drab looking.
Lihcheran, 4-night trip
Verified Expedia guest review

4/10 Fair

Lousy property. They could not find my reservation when we checked in at 9pm exhausted from our journey. After 30 mins wait, they gave us room keys and later found that only one elevator works. It takes a minimum of another 30 mins to be able to board the elevator. Same with coming down. Rooms are in need of desperate renovation. Bathroom fittings Rusty and dirty. Never again to this Place !!!
Rajesh, 1-night business trip
Verified Expedia guest review

8/10 Very good

Sunthar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Suzanah, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Check in took long - the process is slow since too many papers. Lift will cause bottleneck during peak hour. At the time of visit only 2/3 working.
Mohd, 1-night trip with friends
Verified Expedia guest review