Guests
All properties in Birmingham, England, United Kingdom

Malmaison Birmingham

4-star hotel with restaurant, near Broad Street

  • Free WiFi
From
ZAR 1,785

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  • Nirvana Signature Suite - Guest Room
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  • Nirvana Signature Suite - Guest Room
Nirvana Signature Suite - Guest Room. Image 1 of 97.
1 / 97Nirvana Signature Suite - Guest Room
1 Wharfside, Birmingham, B1 2JR, England, United Kingdom
8,6.Fabulous.
  • Great Service, Rooms Great, Breakfast Great, but bar poor. Expensive & no draught beer.…

    Dec 5, 2021

  • Overall we enjoyed the stay with the exception of the shower in the room which did not…

    Dec 4, 2021

See all 889 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Dining options
Easy parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 193 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Spa services

What’s around

  • In Birmingham City Centre
  • The Mailbox - 4 min walk
  • Victoria Square - 4 min walk
  • Chinese Quarter - 5 min walk
  • Birmingham Town Hall - 5 min walk
  • Birmingham Museum and Art Gallery - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Standard Twin Room
  • Club Deluxe Double Room
  • Club Deluxe Double Double Room
  • Club Double Room
  • Junior Suite
  • Suite
  • Nirvana Signature Suite
  • Havana Signature Suite

What’s around

Landmarks

  • In Birmingham City Centre
  • The Mailbox - 4 min walk
  • Victoria Square - 4 min walk
  • Chinese Quarter - 5 min walk
  • Birmingham Town Hall - 5 min walk
  • Birmingham Museum and Art Gallery - 6 min walk
  • Symphony Hall - 8 min walk
  • Broad Street - 8 min walk
  • Birmingham Hippodrome - 8 min walk
  • High Street - 9 min walk
  • Library of Birmingham - 10 min walk

Getting around

  • Birmingham Airport (BHX) - 18 min drive
  • Coventry (CVT) - 33 min drive
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham New Street Station - 8 min walk
  • Birmingham Moor Street Station - 11 min walk
map
See on map
1 Wharfside, Birmingham, B1 2JR, England, United Kingdom

At a glance

Hotel size

  • This hotel has 193 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property's Breakfast Included rates include continental breakfast priced at GBP 15 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 2 per person charged on departure at the hotel.
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 1 per room
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • 24-hour offsite parking within 0.3 mi (GBP 16.80 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Fitness facilities
  • Spa services on site
  • Sauna

Working away

  • Conference space
  • Conference space size (feet) - 3034
  • Conference space size (meters) - 282

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

The Brasserie - This brasserie specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.

Malbar - This cocktail bar serves lunch only.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 18 for adults and GBP 9 for children (approximately)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for GBP 30 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of GBP 20 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available offsite and costs GBP 16.80 per day (0.3 mi away; open 24 hours)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Birmingham Malmaison
  • Malmaison Birmingham Hotel
  • Malmaison Birmingham Birmingham
  • Malmaison Birmingham Hotel Birmingham
  • Malmaison Birmingham
  • Malmaison Hotel Birmingham
  • Birmingham Malmaison Hotel
  • Malmaison Birmingham Hotel Birmingham
  • Malmaison Birmingham Hotel
  • Birmingham Malmaison Hotel
  • Malmaison Hotel Birmingham

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Malmaison Birmingham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, dogs are welcome, with a limit of 1 per room. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is 11:00 AM.
  • Yes, The Brasserie offers local cuisine. Nearby restaurants include Côte Brasserie (4-min walk), Craven Arms (4-min walk), and Coffee Factory (4-min walk).
  • Malmaison Birmingham has a sauna and a fitness center.
8,6.Fabulous.
  • 8,0.Very good

    Stayed at this hotel previously, just as swish as ever. Like any hotel expect high prices in the bar but that just goes with the any chain. Large room with everything you might require for a restful nights stay. Parking couldn't be more convenient and you receive a small discount by getting your ticket validated at reception on check-out. All good.

    1 night business trip, Nov 30, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Poor standard

    For the price paid the room was no better than a cheap budget hotel. I have stayed in Malmasion Liverpool, Oxford, London and York and the standard and cleanliness of the facilites was by an extreme amount far better. The service and friendliness of staff was nowhere to be seen. Disappointed in this stay is an understatment. Only good thing was the location but this alone would not be enough for me to stay again. The ticket button for the car park was also not working so had to use my debit card which cannot be discounted so full £21 paind for overnight parking. Please do not use your debit card even if advised as we were incorrectly advised.

    Donna, 1 night trip, Nov 27, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Christmas market visit 2021

    This hotel was well placed for our stay, with the purpose of visiting the Christmas market. Parking is ideal as it’s under the hotel, even though it is run by a private company. Breakfast was poor, it seemed everything had been under heat lamps too long.

    GARETH, 1 night trip, Nov 26, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    So a great stay at Malmaison, Staff and food great and location is fantastic. The Hotel itself

    ANDREW, 2 night trip, Nov 25, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Alan

    Paid for upgrade and didn’t get coffee or water in room, also very noisy all night as room next to lifts.

    Alan, 1 night trip, Nov 20, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Amazing hotel!

    Stayed for my Birthday and we had such an amazing time. The staff were wonderful and the room was gorgeous.

    Justine, 1 night trip, Nov 17, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Disappointing stay, it’s a long time since we last stayed in a Malmaison and this was considerably worse than previous experi

    Catherine, 1 night trip, Nov 13, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    A LOVELY STREES FREE STAY WITH AN EXCELLENT BREAKFAST, LOVELY SPACIOUS ROOM AND ATTENTIVE BUT UNOBTRUSIVE STAFF.

    Brad, 1 night trip, Oct 29, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Khalifa

    Beautiful hotel couldn’t fault anything

    Ramzanali, 1 night trip, Oct 29, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    In need of some tlc

    The hotel is tired and needs a revamp

    1 night trip, Oct 29, 2021

    Verified Hotels.com guest review

See all 889 reviews