El Tropicano

Photo gallery for El Tropicano

Primary image
2 outdoor pools
2 outdoor pools
Standard Room, 2 Double Beds | View from room
Standard Room, 2 Double Beds | Rollaway beds

Overview of El Tropicano

El Tropicano

2.5 star property
Acapulco hotel with 2 outdoor pools, connected to a shopping center

6,6/10 Good

192 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Restaurant
Map
Costera Miguel Aleman 20, Fracc. Costa Azul, Acapulco, GRO, 39850
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Pool bar
  • Room service
  • Babysitting
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Costera Acapulco
  • Parque Papagayo - 19 min drive
  • La Quebrada Cliffs - 28 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 26 min drive

About this property

El Tropicano

Hotel in the heart of Costera Acapulco
Take advantage of a poolside bar, a terrace, and a garden at El Tropicano. Enjoy a meal at the two onsite restaurants. Free WiFi in public areas is available to all guests, along with a bar and babysitting.
Other perks include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), ATM/banking services, and a front desk safe
  • Smoke-free premises, a 24-hour front desk, and a porter/bellhop
  • Tour/ticket assistance
Room features
All 131 rooms have comforts such as air conditioning.
Extra amenities include:
  • Bathrooms with showers
  • Balconies and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 9:00 PM
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking
  • Offsite parking nearby (MXN 100 per night)

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Porter/bellhop

Facilities

  • 5 buildings/towers
  • Built in 1965
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools

Languages

  • English

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Turndown service
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

La Cabana - This buffet restaurant serves breakfast, lunch, and dinner.
Los Navegantes - This restaurant serves lunch and dinner. Open daily.
A Cappella - Onsite karaoke bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of MXN 80 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for an additional charge

Parking

  • Parking is available nearby and costs MXN 100 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

El Tropicano
El Tropicano Acapulco
El Tropicano Hotel
El Tropicano Hotel Acapulco
Acapulco El Tropicano Hotel
El Tropicano Hotel Acapulco
El Tropicano Acapulco Hotel Acapulco
El Tropicano Hotel
El Tropicano Acapulco
El Tropicano Hotel Acapulco

Frequently asked questions

Does El Tropicano offer free cancellation for a full refund?
Yes, El Tropicano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at El Tropicano?
As of 25 September 2022, prices found for a 1-night stay for 2 adults at El Tropicano on 26 September 2022 start from R705, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at El Tropicano?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at El Tropicano?
Yes, there are 2 outdoor pools.
Are pets allowed at El Tropicano?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at El Tropicano?
Sorry, there's no onsite parking at El Tropicano.
What are the check-in and check-out times at El Tropicano?
You can check in from 3:00 PM - 9:00 PM. Check-out time is 1:00 PM. Contactless check-out is available.
What is there to do at El Tropicano and nearby?
El Tropicano has 2 outdoor pools and a garden.
Are there restaurants at or near El Tropicano?
Yes, there are 2 onsite restaurants. Nearby restaurants include El Pesca'O (3-min walk), Mc Carthy's Irish Pub Costera (4-min walk), and Zolache (4-min walk).
Does El Tropicano have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Tropicano like?
El Tropicano is located near Icacos Beach in Costera Acapulco, a short 3-minute walk from Naval History Museum and 8 minutes' walk from Casa de la Cultura.

Overall score and ratings

6,6

Good

6,8/10

Cleanliness

6,8/10

Staff & service

6,9/10

Amenities

6,0/10

Property conditions & facilities

8,4/10

Eco-friendliness

10/10 Exceptional

Jose, 1-night trip
Verified Travelocity guest review

8/10 Very good

I liked that it was cheap and the pool were clean and very cool. Also, everything was close by such as grocery stores and restaurants. I highly recommend this hotel for those who are in a budget or simply want to save some money and have a great time.
3-night trip
Verified Travelocity guest review

6/10 Good

3-night family trip
Verified Expedia guest review

2/10 Poor

It was not work it for the price we pay. The service was really bad. Room was so old and bathroom sink have mold. All over. Really bad experience. We try to go out as much we could as room was very unpleasant picture were not what it shows. misleading
5-night family trip
Verified Hotels.com guest review

8/10 Very good

Kaley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place
Maria, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good
Beautiful. The best. Nothing to say. It was ok. Nice and clean.
Verified Expedia guest review

6/10 Good

Rooms are clean, close to beach, transportation. Staff was friendly ,
Verified Expedia guest review

8/10 Very good

Friendly staff
The staff was very friendly and personable. They helped with any questions even though they didn't speak great English and I didn't speak great Spanish.
Verified Expedia guest review

6/10 Good

cheap traveler
good budget hotel don't expect much and you will be happy, very hard beds, good hot water and a/c very cold but the location is what your really paying for, everything is in walking distance for everything else use the air condition bus to go up and down the main tourist strip
Verified Hotels.com guest review