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Canopy by Hilton Memphis Downtown

4-star hotel with restaurant, near Beale Street

  • Free WiFi
From
ZAR 3,385

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8,8.Fabulous.
  • Amazing Amazing I will be back

    Apr 11, 2021

  • All very nice except the Valet situation on Saturday. Took for ever to get my can and…

    Apr 9, 2021

See all 125 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 174 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • 24-hour front desk

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Iron/ironing board
  • Hair dryer

What’s around

  • In Downtown Memphis
  • Beale Street - 5 min walk
  • FedEx Forum - 8 min walk
  • National Civil Rights Museum at the Lorraine Motel - 15 min walk
  • AutoZone Park - 3 min walk
  • Orpheum Theatre - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 Bedroom
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Corner
  • Room, 1 King Bed with Sofa bed, Corner
  • Premium Room, 1 King Bed
  • Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Hearing)
  • Premium Room, 1 King Bed, Accessible (Hearing)
  • Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
  • Room, 2 Queen Beds, Accessible, Bathtub (Mobility)
  • Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)
  • Premium Room, 2 Queen Beds
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible (Hearing)
  • Deluxe Room, 1 King Bed
  • Suite, 1 Bedroom

Location

  • In Downtown Memphis
  • Beale Street - 5 min walk
  • FedEx Forum - 8 min walk

What’s around

Landmarks

  • In Downtown Memphis
  • Beale Street - 5 min walk
  • FedEx Forum - 8 min walk
  • National Civil Rights Museum at the Lorraine Motel - 15 min walk
  • AutoZone Park - 3 min walk
  • Orpheum Theatre - 7 min walk
  • Beale Street Landing - 12 min walk
  • Sun Studio - 17 min walk
  • Tom Lee Park - 22 min walk
  • Bass Pro Shops at the Pyramid - 23 min walk
  • Mud Island - 43 min walk

Getting around

  • Memphis International Airport (MEM) - 19 min drive
  • Memphis Central Station - 19 min walk

At a glance

Hotel size

  • This hotel has 174 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (USD 30 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Water dispenser

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2020
  • Elevator
  • Fireplace in lobby

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • 47-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Canopy By Hilton Memphis
  • Canopy by Hilton Memphis Downtown Hotel
  • Canopy by Hilton Memphis Downtown MEMPHIS
  • Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Optional extras

Covered valet parking costs USD 30 per night

Breakfast costs between USD 9 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

Pet deposit: USD 50 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Canopy by Hilton Memphis Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 30 per night.
  • Yes, dogs are welcome. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Dejavu (3-min walk), Tamp and Tap (3-min walk), and Flight Restaurant and Wine Bar (4-min walk).
  • No, this hotel doesn't have a casino, but Southland Casino & Gaming (9-min drive) is nearby.
8,8.Fabulous.
  • 8,0.Very good

    Everything was fine. Just when it came to check out time. They had one valet person, and there were many people checking out. So we had to wait awhile. But it wasn’t that big of a deal. Will highly consider when we visit again.

    Bradley, 2 night trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Nice stay but a bit pricey

    Nice hotel, excellent location, across from the Peabody and steps to Beale Street. It was clean and modern. Very nice shower. Beds could be a little more comfortable. It would be nice if they had a self park option in addition to the valet that was a little less expensive. The price adds up quick. Although I thought this was a nice hotel, I’m not sure it is worth the price. The service was excellent.

    1 night family trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Weekend Get away

    This was a nice hotel to stay for The Weeknd. I would recommend it to anyone visiting Memphis. The rooms were for the mos part quite and comfortable. Only thing negative do would say would be that they didn’t have enough towels in the room and when we called for more there didn’t bring them up. Other than that, well worth staying here

    Frances, 2 night trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great location

    The hotel is great and in the best location. We enjoyed our stay. The room was overall clean but the floor wasn’t clean, as it seems a child had been eating in all different locations and the crumbs were all over.

    Daniel, 2 night trip with friends, Mar 31, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Surprise charges

    The hotel and services were great but when we checked out we had three different charges for all three different nights..which when we selected this hotel thought we were paying the one price. Surprise Surprise..jokes on us..

    Jennifer, 3 night family trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Weekend in Memphis

    Super friendly staff and chic hotel. The only nearby parking is public parking or valet for the hotel. So if you plan to go in and out, valet is the way to go. Only drawback from this hotel stay, was that one of my bath towels wasn’t clean and the bathtub had some stains. I was slightly upset about that but overall the hotel was super nice.

    Amy, 1 night trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The room was very quiet. We didn’t hear any doors closing or noise in the hall. The noise from the street below was very minimal. The service from the staff was excellent.

    Dwayne, 1 night family trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Needs to invest on Valet.

    The problem we had was even before the check in. There was only one guy on the valet parking, and the place was busy, really busy. After that was in the lounge

    aigo, 1 night trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Superb hotel

    Beautiful hotel, great service and friendly staff. Decor is awesome, cool ambiance and rooms are clean and plush. Highly recommend this property.

    Debra, 1 night family trip, Mar 21, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Nice location and Clean

    Check in was not great. Desk clerk was not willing or open to help and have conversation with me.

    2 night family trip, Mar 21, 2021

    Verified Hotels.com guest review

See all 125 reviews