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All properties in Cologne, North Rhine-Westphalia, Germany

Mercure Hotel Köln West

4-star hotel with indoor pool, connected to a shopping center, near RheinEnergieStadion

  • Free WiFi
From
ZAR 1,205

Property renovations and closures

  • This property is closed from March 20 2020 to January 10 2021 (dates subject to change).

Image gallery

  • Pool
  • Pool
  • Bathroom
  • Exterior
  • Pool
Pool. Image 1 of 63.
1 / 63Pool
8,2.Very good.
  • Clean hotel, just a short drive away from Cologne centre. No English audio on most TV…

    May 30, 2019

  • Great overnight stop off. Staff friendly, breakfast varied and well presented.…

    Aug 20, 2020

See all 245 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 191 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Lindenthal
  • RheinEnergieStadion - 31 min walk
  • Keramion Museum - 33 min walk
  • Castle Park Gleuel - 2.7 mi / 4.3 km
  • University of Cologne - 4.8 mi / 7.7 km
  • Neumarkt - 4.9 mi / 7.8 km
This property is closed from March 20 2020 to January 10 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Twin Room
  • Superior Room, 1 Double Bed
  • Privilege, Room, 1 Queen Bed
  • Standard Room, 2 Twin Beds
  • Standard Double Room, 1 Double Bed
  • Standard Double Room, 1 Double Bed with Sofa bed

Location

  • In Lindenthal
  • RheinEnergieStadion - 31 min walk
  • Keramion Museum - 33 min walk

What’s around

Landmarks

  • In Lindenthal
  • RheinEnergieStadion - 31 min walk
  • Keramion Museum - 33 min walk
  • Castle Park Gleuel - 2.7 mi / 4.3 km
  • University of Cologne - 4.8 mi / 7.7 km
  • Neumarkt - 4.9 mi / 7.8 km
  • Museum of East Asian Art - 3.4 mi / 5.5 km
  • Cologne Carnival Museum - 3.4 mi / 5.5 km
  • Cologne Synagogue - 3.8 mi / 6.2 km
  • Volkstheater Millowitsch - 4.2 mi / 6.7 km
  • Colonius - 4.3 mi / 6.9 km

Getting around

  • Cologne - Bonn Airport (CGN) - 21 min drive
  • Duesseldorf International Airport (DUS) - 45 min drive
  • Cologne Süd Station - 9 min drive
  • Cologne West Station - 9 min drive
  • Hürth-Kalscheuren Station - 9 min drive
  • Marsdorf U-Bahn - 5 min walk
  • Haus Vorst U-Bahn - 14 min walk
  • Stuettgenhof U-Bahn - 22 min walk

At a glance

Hotel size

  • This hotel has 191 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • 2 per room

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Golfing nearby

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6426
  • Conference space size (meters) - 597
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1983
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German
  • Polish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 66-cm LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Les Createurs - This restaurant specializes in German cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Mercure Hotel Koeln
  • Mercure Hotel Köln West Hotel
  • Mercure Hotel Köln West Cologne
  • Mercure Hotel Köln West Hotel Cologne
  • Mercure Hotel Koeln West
  • Mercure Hotel Koeln West Cologne
  • Mercure Koeln West
  • Mercure Koeln West Cologne
  • Mercure Hotel Köln West Cologne
  • Mercure Hotel Köln West
  • Mercure Köln West Cologne
  • Mercure Köln West

Optional extras

Self parking costs EUR 10 per day with in/out privileges

Rollaway beds are available for EUR 35.0 per day

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Hotel Köln West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property is closed from March 20 2020 to January 10 2021 (dates subject to change). The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
    • Fitness facilities
    • Sauna

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self parking costs EUR 10 per day.

  • Yes, there's an indoor pool. The swimming pool will be unavailable from September 9 2020 to March 1 2021 (dates subject to change).

  • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 10 per pet, per night.

  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

  • Yes, Les Createurs offers German cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Filoxenia (7-min walk), Dolce Vita (2.2 mi), and Da Stella (2.3 mi).

  • Mercure Hotel Köln West has an indoor pool and a sauna, as well as a fitness center.
8,2.Very good.
  • 8,0.Very good

    Cean and comfy

    Room was not ready on arrival so given drinks as we waited. Friendly staff. Close to fast food and shops. Pool not available due to covid. Beds vey comfy.

    Khola, 1 night family trip, Aug 9, 2020

    Verified Hotels.com guest review

  • 2,0.Poor

    Haveing use this hotel over a period of years ie Since it was built I will recommend to my contacts in the vicinity not to use it in future

    1 night trip, Mar 3, 2020

    Verified Expedia guest review

  • 6,0.Good

    Average facility with good staff.

    Needs to be better mainetained. Otherwise good. Staff was excellent.

    Ali, 1 night trip with friends, Jan 31, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    My stay was very good however I did not enjoy the breakfast

    Thompson, 2 night business trip, Nov 14, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great restaurant. Train station close by to get into the city.

    2 night trip with friends, Oct 25, 2019

    Verified Wotif guest review

  • 6,0.Good

    It's definitely not a 4 star hotel. Three star should be fair.

    John, 1 night family trip, Oct 25, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Not particularly luxurious, but clean and in good condition. Excellent place to stay for people driving through Cologne needing a place to spend the night.

    1 night family trip, Sep 26, 2019

    Verified Hotels.com guest review

  • 4,0.Fair

    4 star hotel no refrigerators it very poor i will not come back

    3 night business trip, Sep 8, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Mercure Hotel Koln West

    Location good,tram very close.Good breakfast. Nice,and helpful staff.Rooms are a bit basic.

    George, 7 night trip, Sep 2, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Differing check in procedures ? Thurs 16 no credit card or passport requested. Sun 20 both required ? Otherwise fine.

    1 night trip with friends, May 18, 2019

    Verified Expedia guest review

See all 245 reviews