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All properties in Hagen, North Rhine-Westphalia, Germany

Mercure Hotel Hagen

4-star hotel with restaurant, near Stadthalle Hagen

  • Free WiFi
From
ZAR 1,607

Property renovations and closures

  • This property is closed from December 18 2020 to January 10 2021 (dates subject to change).

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Guest Room. Image 1 of 30.
1 / 30Guest Room
8,6.Fabulous.
  • Staff members was okay, hotel was abit run down, rooms was very hot, no air-conditioning…

    Jul 31, 2020

  • overall an excellent stay good location

    Nov 20, 2019

See all 168 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 146 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Emst
  • Stadthalle Hagen - 2 min walk
  • Elbershallen - 5 min walk
  • Osthaus Museum Hagen - 13 min walk
  • Theater Hagen - 18 min walk
  • Hagen Westphalian Open-Air Museum - 30 min walk
This property is closed from December 18 2020 to January 10 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Sauna

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 1 Double Bed
  • Standard Room, 1 Twin Bed
  • Standard Twin Room, 2 Twin Beds
  • Standard Double Room, 1 Double Bed
  • Superior Room, 1 Double Bed with Sofa bed

Location

  • In Emst
  • Stadthalle Hagen - 2 min walk
  • Elbershallen - 5 min walk

What’s around

Landmarks

  • In Emst
  • Stadthalle Hagen - 2 min walk
  • Elbershallen - 5 min walk
  • Osthaus Museum Hagen - 13 min walk
  • Theater Hagen - 18 min walk
  • Hagen Westphalian Open-Air Museum - 30 min walk
  • FernUniversität in Hagen - 39 min walk
  • Hohenlimburg Castle - 5.5 mi / 8.9 km
  • Signal Iduna Park - 15.4 mi / 24.8 km
  • Westfalenpark Dortmund - 16.5 mi / 26.5 km

Getting around

  • Duesseldorf International Airport (DUS) - 51 min drive
  • Dortmund (DTM) - 28 min drive
  • Hagen-Oberhagen Station - 9 min walk
  • Hagen Central Station - 25 min walk
  • Hagen (ZEY-Hagen Train Station) - 26 min walk

At a glance

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 5 per night; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Fitness facilities
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Felsengarten - This restaurant specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Hagen Mercure Hotel
  • Mercure Hagen
  • Mercure Hotel Hagen
  • Mercure Hotel Hagen Hotel
  • Mercure Hotel Hagen Hagen
  • Mercure Hotel Hagen Hotel Hagen

Optional extras

Self parking costs EUR 5 per night with in/out privileges

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 9.00 per person (approximately)

Pets are allowed for an extra charge of EUR 10.00 per pet, per night

Service animals exempt from fees

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Hotel Hagen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from December 18 2020 to January 10 2021 (dates subject to change). The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
    • Bar/Lounge(s)
    • Fitness facilities
    • Sauna
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 5 per night. Parking spots may be limited. RV/bus/truck parking is available.
  • Yes, pets are welcome. There's a charge of EUR 10.00 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Felsengarten offers alfresco dining and international cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Artischocke (4-min walk), Kipos (4-min walk), and Banderas (6-min walk).
  • No, this hotel doesn't have a casino, but Spielbank Hohensyburg (24-min drive) is nearby.
  • Mercure Hotel Hagen has a sauna and a fitness center.
8,6.Fabulous.
  • 10,0.Exceptional

    Nice and friendly 4-star hotel.

    A very nice evening on a through-trip. Friendly staff and good breakfast. The under-hotel parking was amazing to keep the car cool in the heat wave.

    Anders Haakon, 1 night romance trip, Aug 1, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great value

    Lovely hotel. All staff extremely helpful.

    Alan, 2 night trip with friends, May 31, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Lovely Hotel

    Nice clean hotel with great bar and food. Would be nice to have a full size duvet on the bed but I understand this is what is done in Germany.

    1 night business trip, May 28, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    you have to pay parking fee (overnight 5 euros). Food at the restaurant seems to be reasonable. burger is ok.

    James, 1 night trip, Nov 8, 2018

    Verified Expedia guest review

  • 10,0.Exceptional

    Hagen business

    Area is not so great at night, no danger but not much to d. The hotel, esp. bar and restaurant are frequented and nice staff.

    1 night business trip, Nov 5, 2018

    Verified Hotels.com guest review

  • 8,0.Very good

    Great hotel for overnight business

    Lovely hotel. Clean and modern. Great TV in room with English channels and quick Wi-fi. Good quality fitness room for a hotel in this category. Lovely and helpful staff

    Richie, 1 night business trip, Aug 14, 2018

    Verified Hotels.com guest review

  • 6,0.Good

    One night stay, good hotel

    Ok hotel for a short stop over

    Patrik, 1 night family trip, Jul 17, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Mercure Hagen

    this is a great hotel, 5 mins walking from the shops and restaurants. it has a great outdoor terras for food and drink (inc smoking) breakfast was really enjoyable.

    Ron, 2 night business trip, Jun 27, 2018

    Verified Hotels.com guest review

  • 8,0.Very good

    The Hotel itself is great! Clean, modern and well maintained. The Wifi, very slow and unstable. The Hotel is located a bit outside of the city centre, in a very quiet Neighborhood. However the local Bus system is great.

    1 night business trip, May 29, 2018

    Verified Hotels.com guest review

  • 6,0.Good

    Hohe Nebenkosten

    Bedienung und Reception sehr freundlich. Parkplatz und Frühstück überteuert (Parkplatz 10€, Frühstück 16€). Das Frühstücksbüfett war definitive kein 16€ Wert (sehr überschaubar mit nur ein Käsesorte, ein Brötchensorte usw.)

    Alaattin, 1 night business trip, Feb 22, 2021

    Verified Hotels.com guest review

See all 168 reviews