Frontdesk - R&T Lofts Downtown Des Moines

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Primary image
Full-size fridge, microwave, oven, stovetop
1 bedroom, individually decorated, individually furnished
43-inch flat-screen TV with digital channels, TV, Netflix
43-inch flat-screen TV with digital channels, TV, Netflix

Overview of Frontdesk - R&T Lofts Downtown Des Moines

Entire apartment

Frontdesk - R&T Lofts Downtown Des Moines

3.0 star property
3-star apartment, convenient to Hy Vee Hall

8,2/10 Very good

17 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
  • Air conditioning
  • Laundry facilities
Map
717 Locust Street, Des Moines, IA, 50309
Main amenities
  • 5 smoke-free apartments
  • Fitness center
  • Air conditioning
For families
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Television
  • Washer/dryer
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Follows industry sanitisation guidelines

Choose dates to view prices

About this area

What's nearby

  • In Downtown Des Moines
  • Hy Vee Hall - 11 min walk
  • Principal Park - 18 min walk
  • Hoyt Sherman Place - 19 min walk
  • Des Moines Civic Center - 20 min walk
  • Iowa Events Center - 24 min walk
  • Wells Fargo Arena - 25 min walk
  • Drake University - 42 min walk
  • 801 Grand - 1 min drive
  • Des Moines Public Library - 1 min drive
  • Pappajohn Sculpture Park - 1 min drive

Getting around

  • Des Moines International Airport (DSM) - 12 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Frontdesk - R&T Lofts Downtown Des Moines

All Frontdesk stays are contactless self-check-in and include Scout, our exclusive digital companion to guide you through everything you'll need before and during your time with us. We're also available 24/7 via text or phone and have a local team should you need anything.
Guests are required to follow all regional and building-specific COVID-19 policies. We continue to employ a professional cleaning staff adhering to OSHA and CDC guidelines to make sure your stay is clean and comfortable.

The Space:
Our 1-bedroom apartment is furnished with a queen bed in the bedroom, a couch, and an air mattress. It has everything you need for a comfortable stay! The kitchen is stocked with cookware to cook simple meals, stainless steel appliances, and a Keurig to enjoy a fresh cup of coffee in the morning. Parking is not included but there are multiple paid parking garages available nearby. Metered street parking is available from 9am-9pm, is free from 9pm-9am, and has a 4-hour time limit.

During your stay, please keep in mind that our suites are smoke-free environments.

The building connects to the skywalk (level 3) for easy access to getting around Downtown without walking outdoors. Including Wells Fargo arena, Marriott hotel, and more.

Anything in the apartment is yours to use. Make yourself at home once you arrive. While traditional cable TV is not included in your stay, we do provide Roku TV's with apps like Netflix, Prime, Hulu, and more! Feel free to use these services with your own login and enjoy!

Guest Access:
You can access the building anytime after 3pm by using the lockbox to obtain the keys. We ask that you respect our home and the quiet hours of the community. Our home is not baby proofed, and may not be ideal for families with very small children, however, children are welcome at your own discretion.

Interaction with Guests:
Most of our guests prefer to let themselves in with our lockbox entry system; however, we can be available upon request and are always available via phone call or text message should any questions or issues arise.

The Neighborhood:
You couldn’t ask to be in a better location! No matter what direction you go or what your interests are, you’ll find yourself surrounded by excitement and adventure. There are endless options for delicious dining and trendy bars, along with parks and attractions. Downtown Des Moines is home to hot spots such as the Iowa State Capital, the Pappajohn Sculpture Park, and the Wells Fargo Arena. You’re also located close to the Rotary Riverwalk Park, giving you the chance to enjoy the outdoors while taking in the views of the city.

Getting Around:
Des Moines is known to be one of the easiest and fastest places to get around! The downtown trolley offers free rides during the weekdays and passes popular attractions throughout the city. The D-Line runs a free loop every 10 minutes, taking visitors and locals from the East Village to the Western Gateway. Feel like going for a walk? Downtown offers 4 miles of climate-controlled skywalks, that can take you from restaurants, to meeting spots, to local coffee shops. The Des Moines Regional Transit (DART) provides bus services throughout the metro area. Due to the popularity of the city, Uber and Lyft are also easily accessible.

Other Things to Note:
Please ensure you are booking with your full legal name. We have a strict 11am checkout. If you'd like to pay to check out later, the latest we can do is 1pm, at $25 per hour. Please let us know one day in advance if this is something you'd like to schedule!

At Frontdesk, a core value is to be a good neighbor. We extend this 5-star experience to you, our guests, as well as our property partners. This means we have a zero-tolerance policy for parties or gatherings. To ensure this in the most comfortable and least intrusive way possible, we use a noise sensor to detect the noise level inside of the suite. The number of people inside the suite may not exceed the reserved guest amount at any time. While we do not anticipate the need, following multiple warnings, we will utilize local law enforcement to ensure compliance. If removal is required, it will be done at the guest's expense. Thank you for respecting the community and our commitment to be a good neighbor.

House Rules:
Help us be a good neighbor by respecting and following our house rules.
Please be aware that while rare, violation of house rules is grounds for removal at the guest’s expense. If you have questions about our house rules, do not hesitate to reach out by tapping the Scout button on the right.

Quiet Hours
9pm-7am, daily. As with most communities, please keep music, movies, or other noise to a conversational level during the quiet hours.

Noise Monitoring
To ensure we’re being good neighbors, this suite is equipped with a noise sensor that measures decibels. There is no recording of audio, the device is active 24/7 and is located in the living area. If the noise exceeds a reasonable level, our Trust and Safety team will receive a notification and message you. To comply with community regulations, if the noise sensor becomes disconnected we will notify you if we need access to your stay to reconnect it.

We’re here for you
Please do not contact building staff. While our property partners know you’re staying with us, they will be unable to help with questions or concerns. For anything at all, tap the pink icon in the bottom right to talk to a live Frontdesk specialist.

Parties are Not Allowed
Disturbing other residents in this building will not be tolerated. While a rare occurrence, following warnings from your host triggered by the noise sensor or a complaint from a neighbor, you may be asked to leave at your own expense. Local law enforcement will be utilized if necessary.

No Smoking
We are a smoke-free community. This goes for balconies and in or around the building too. No smoking also includes vaping devices and candles. If evidence of smoking is found, a $500 fine will be assessed.

No Pets
Pets are not allowed. We likely would love your pet, but there will be a $500 fine for having a pet in the suite if not required by local regulations.

Professional Photo and Video Shoots
Commercial shoots of any kind, will not be tolerated. While we do encourage showcasing your stay on social media, chances are, if you are using professional equipment or your content will make a profit, it’s not allowed.

Mind the keys
The lockbox must remain locked at all times (if applicable). Some stays have auto-locking doors so keep the keys on you. If the keys are lost or unreturned a fee of up to $300 dollars will be assessed. A $75 fee will be assessed for overnight lockout service.

Packages and Mail Delivery
Please do not send anything to the suite. We are not responsible for receiving, lost, or undelivered packages.

Guests and Events
The number of guests must match the number of guests on your reservation. If you are anticipating more people please updated your reservation and confirm by messaging our city team prior to their arrival. Building events and celebrations are for permanent residents of this property only and not open to attending

Third-Party Bookings
The name on the reservation must be the guest present for the duration of the stay. Some booking platforms may have additional restrictions, please refer to your reservation.

Excessive Cleaning
Enjoy your stay, but be mindful of the cleanup. We employ a professional cleaning staff adhering to OSHA and CDC guidelines to make sure your stay is clean and comfortable. However, if it takes our staff longer than 2 hours to clean after your visit a $75 fee will be assessed.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and SafeHome (VRMA & VRHP)
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The check-in location differs from the property location; to check in, go to We will send you the instructions
  • Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • This property requires a successful background check to be conducted on all reserved guests. A valid government-issued picture ID will be required upon booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Property amenities

Internet

  • Free WiFi

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Paper towels
  • Cleaning supplies
  • Toaster
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shared bathroom
  • Bathtub or shower
  • Toilet paper
  • Hair dryer
  • Soap
  • Towels provided
  • Toothbrush and toothpaste
  • Free toiletries
  • Shampoo

Living spaces

  • Sitting area

Entertainment

  • 43-inch flat-screen TV with digital service
  • Netflix
  • Streaming services

Laundry

  • Dryer
  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board

Things to do

  • Fitness center

General

  • 5 rooms
  • Individually decorated
  • Individually furnished

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs USD 10.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and SafeHome (VRMA & VRHP).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit/debit cards. Cash is not accepted.

Also known as

Downtown Apts by Frontdesk
Frontdesk R&t Lofts Des Moines
Renovated Downtown Apts by Frontdesk
Frontdesk R T Lofts Downtown Des Moines
Frontdesk | R T Lofts Downtown Des Moines
Frontdesk - R&T Lofts Downtown Des Moines Apartment
Frontdesk - R&T Lofts Downtown Des Moines Des Moines
Frontdesk - R&T Lofts Downtown Des Moines Apartment Des Moines

Frequently asked questions

Overall score and ratings

8,2

Very good

8,8/10

Cleanliness

8,3/10

Amenities

8,3/10

Property conditions & facilities

6/10 Good

The floor is all busted up, worn and looks dirty (even if it’s been recently cleaned). The hot and cold lines are backwards on all faucets - kitchen sink, bathroom sink and shower - hot is cold, cold is hot. On a positive note, it was quiet and the bed was comfortable. ESPN on the tv was nice too
charles, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Cute apartment for a few nights stay. A bit noisy, but in the heart of downtown with easy walking access to many things to do.
Hannah, 2-night trip
Verified Expedia guest review

4/10 Fair

Disappointing
This property does not accommodate 6 people. 2 queen beds, a very short couch, that does not pull out. No air mattress provided. Lock box not labeled as stated in instructions. Difficult to figure out as several other lock boxes there. No coffee provided for the coffee maker. Parking is difficult, time consuming to access. Only one of 3 elevators working. No residents wearing masks in elevator, even though signs state they are required.
Lisa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I love staying here. It's so convenient for work and located in the heart of downtown. Great spot.
Danica, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Very nice
This is a very nice apartment, especially for the price. It is in a great location if you are needing to be downtown. Parking in the garage is handy because of the skywalks.
Liz, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Comfortable downtown stay
Overall the apartment was clean and it was very convenient to attend competition being held at well Fargo arena as we could walk the skywalks the entire way. I felt safe during our stay with the security measures. The beds were very comfortable and having a kitchen and laundry was a plus. However, the kitchen was only stocked with 4 plates, 3 bowls and two coffee mugs so feeding the five people we had staying there took some creativity. Thanks for the great stay.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Comfortable
Nice comfortable place. Will be back.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The building was very secure and safe. It was smaller than I anticipated but was clean and comfortable. Communication was great. The only issue was the lockbox with the key had a different code vs what was given to me, but they contacted me right away with the correct code and instructions.
Josie, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Cute spot in DSM! Had a little trouble upon arrival due to an error with the key code. Would stay again.
Hannah M, 1-night trip
Verified Expedia guest review