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All properties in San Cristobal de las Casas, Chiapas, Mexico
1 room, 2 adults

Hotel Rocaval

3-star3 stars
Calzada Mexico No. 5 Barrio de Fatima, San Cristobal de las Casas, CHIS, 29264, Mexico

3-star hotel, convenient to San Cristobal de las Casas Cathedral
  • Free continental breakfast, free WiFi in lobby, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Avoid this hotel. You are better off spending an extra $30 per night and staying across the street at the Hotel Villa Mercedes. Rocaval only has cold water in their sinks. Their…Jan 1, 2021

Hotel Rocaval

from ZAR 622
  • Standard Double Room
  • Standard Room

What’s around Hotel Rocaval

Landmarks

  • San Cristobal de las Casas Cathedral - 23 min walk
  • Huitepec Ecological Reserve - 7 min walk
  • Church of San Cristobal - 16 min walk
  • Amber Museum of Chiapas - 17 min walk
  • Regional Costume Museum - 18 min walk
  • Plaza de La Paz - 22 min walk
  • Arches of Carmen - 22 min walk
  • Museo de San Cristóbal - 22 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 70 min drive

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free uncovered onsite self parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
Services
  • 24-hour front desk
  • Laundry facilities
Accessibility
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Grab bar - in shower
Languages Spoken
  • Spanish

In the room

Home comforts
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Shower only
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hotel Rocaval’s small print

Also known as

  • Hotel Rocaval Hotel
  • Hotel Rocaval San Cristobal de las Casas
  • Hotel Rocaval Hotel San Cristobal de las Casas

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Rocaval

  • Does Hotel Rocaval offer free cancellation for a full refund?
    Yes, Hotel Rocaval does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Rocaval?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Rocaval?
    Yes, there's free self parking.
  • Are pets allowed at Hotel Rocaval?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Rocaval?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.

Recent reviews

Very good 8,4 From 10 reviews

Exceptional 10,0
Super confortable
Experiencia apreciable, cómodo y tranquilo, bien posicionado, muy recomendable.
AGUSTIN, mx3 night family trip
Very good 8,0
Estancia cómoda, buen servicio, lo recomiendo.
Cindyc, mx1 night family trip
Exceptional 10,0
Hotel con calefacción
El lugar está muy bien, recomendado al 100, te da seguridad ante estos tiempos de pandemia, muy bien ubicado, las áreas con que cuenta están muy bien adecuadas y la calefacción que quería y que busque en varios hoteles lo encontré ahí.
Uzias Gadiel, mx1 night trip
Very good 8,0
Todo bien
Todo bien, excelente la estancia y el lugar, cómodo limpio y el personal muy amable
Jonathan, mx1 night family trip
Exceptional 10,0
En general todo bien
Guadalupe, mx3 night business trip
Exceptional 10,0
Excelente atención
Excelente atención de todo el personal, comodo, tranquilo, bien ubicado
EDGAR FIDEL, mx2 night family trip
Very good 8,0
Richard, us2 night trip
Exceptional 10,0
Luis Eduardo, us1 night trip

Hotel Rocaval