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All properties in Santa María Huatulco (and vicinity), Oaxaca, Mexico
1 room, 2 adults

Hotel Castillo Huatulco

3,5-star3,5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Highchair
  • In-room childcare (surcharge)
Boulevard Santa Cruz 303, Sector A, Santa María Huatulco (and vicinity), OAX, 70987, Mexico

3.5-star beachfront hotel with free beach shuttle, near Chahue Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Highchair
    • In-room childcare (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Noisythe extractor did no twork.No control on the AC.Jan 13, 2021
  • I truly enjoyed my stay, the hotel was very clean and the staff was very friendly! It’s…Aug 14, 2020

Hotel Castillo Huatulco

from ZAR 1,227
  • Standard Room
  • Family Suite
  • Habitación con Terraza

What’s around Hotel Castillo Huatulco

Landmarks

  • On the beach
  • Chahue Beach - 13 min walk
  • Huatulco National Park - 23 min walk
  • La Entrega Beach - 34 min walk
  • Maguey Bay - 2.4 mi / 3.9 km
  • Las Parotas Golf Club - 3 mi / 4.8 km
  • Cacaluta Beach - 2.9 mi / 4.6 km
  • Huatulco Beach - 3.6 mi / 5.7 km

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 18 min drive
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free secured, covered onsite self parking

  • Free covered onsite valet parking

  • Wheelchair-accessible parking on site

Offsite

  • Free beach shuttle

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Free beach shuttle
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Children's pool
  • Playground on site
  • Golfing nearby
  • Kayaking nearby
  • Beach umbrellas
  • Pool umbrellas
  • Beach towels
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 200
  • Conference space size (meters) - 19
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1989
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Castillo Huatulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

La Capilla - This buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Hotel Castillo Huatulco’s small print

Also known as

  • Castillo Hotel Huatulco
  • Hotel Castillo Huatulco Hotel
  • Hotel Castillo Huatulco Santa María Huatulco
  • Hotel Castillo Huatulco Hotel Santa María Huatulco
  • Hotel Castillo Huatulco Santa María Huatulco
  • Castillo Huatulco Hotel
  • Hotel Castillo Huatulco
  • Castillo Huatulco Santa María Huatulco
  • Castillo Huatulco ta ía Huatu

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 9:00 AM to 9:00 PM.

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge of MXN 350 (subject to availability)

Late check-out can be arranged for an extra charge of MXN 400 (subject to availability)

Buffet breakfast is offered for an extra charge of MXN 350 per person (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Castillo Huatulco

  • Does Hotel Castillo Huatulco offer free cancellation for a full refund?
    Yes, Hotel Castillo Huatulco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Castillo Huatulco?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Castillo Huatulco?
    Yes, there's free self and valet parking.
  • Is there a pool at Hotel Castillo Huatulco?
    Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Are pets allowed at Hotel Castillo Huatulco?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Castillo Huatulco?
    You can check in from 4:00 PM - anytime. There's a charge of MXN 350 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge of MXN 400 (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near Hotel Castillo Huatulco?
    Yes, La Capilla offers Mexican cuisine. Nearby restaurants include Restaurant Mercader (5-min walk), Los Parados (2 mi), and Mare (2 mi).
  • What is there to do at Hotel Castillo Huatulco and nearby?
    Have fun with nearby activities like boat tours and kayaking, and practice your swing on the nearby golf course. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a garden.

Recent reviews

Very good 8,2 From 96 reviews

Exceptional 10,0
The Beach Club that was part of the resort was spectacular - a great place to relax and enjoy the sun, sand, and water. The staff was extremely friendly and helpful plus they kept the hotel spotless
ca2 night trip with friends
Very good 8,0
Hotel Castillo is not a 5 star hotel. However, it is a great value. We recommend this hotel based on it's value, and we definitely recommend Huatulco.
Dave, ca14 night family trip
Exceptional 10,0
We really loved this hotel! The staff were amazing, the best staff we have ever had at an hotel. Friendly, helpful and just all around fun ! This hotel has a beach club which was also wonderful, we spent many days there. As well, the food was great! We would love to go back to this hotel!
claudette, ca14 night trip with friends
Exceptional 10,0
There was nothing unique just a clean well-kept hotel
Denid, ca2 night romance trip
Very good 8,0
Decent hotel liked beach club. Pools could have used a railing to help older folks get in and out. Quite crowded on Weekends also would benefit from Coffee maker in the room.
Frank, ca6 night romance trip
Very good 8,0
I liked the location, everything is close by, beaches, restaurants, banks. I really didn't like wi fi connectivity, so poor
Jose, ca6 night romance trip
Very good 8,0
Only that could be improved is the food, too repetitive and bland. However, Overall very good hotel, I would recommend.
ca10 night romance trip
Poor 2,0
Overall there is a lot of noise in the hotel. The food is plain. The room has extra firm beds. There is no elevator to the 4th floor. However, the staff is extremely nice and helpful.
us3 night romance trip
Exceptional 10,0
It was more than we expected, the staff was great and friendly, I highly will recommend Hotel Castillo to my traveling friends..
martin, us14 night family trip
Very good 8,0
Great stay, amazing beach club!
We booked Hotel Castillo Huatulco upon arriving to town (we had planned on staying in Puerto Angel but everything was sold out as we hadn't planned ahead). It was a busy weekend as the first couple hotels we drove to didn't have any availability, but luckily there was a room for this place on hotels.com. We had no expectations walking in, and ended up loving our stay! The first night we didn't realize it was an all inclusive resort but loved the room (we got the penthouse suite in the back building, room 501 or something - I highly recommend it! If you don't mind climbing the stairs to get to the 5th floor it is quiet, large, and has a very comfortable king size bed. We loved it so much we booked another night all inclusive. The beach club is incredible. The shuttle takes you straight there and there is a pool and the beach plus a shaded hammock area, plus a bunch of stuff for kids - a trampoline, volleyball court, climbing gym and little soccer field. Food was super average and all buffet but water and drinks were flowing so we didn't mind it for one day.
Heidi, us1 night trip

Hotel Castillo Huatulco