Krystal Palace Douala

Photo gallery for Krystal Palace Douala

Primary image
Outdoor pool
Standard Twin Room | Minibar, in-room safe, laptop workspace, blackout drapes
Deluxe Double Room | Minibar, in-room safe, laptop workspace, blackout drapes
Premium Double Room | Minibar, in-room safe, laptop workspace, blackout drapes

Overview of Krystal Palace Douala

Krystal Palace Douala

Douala property with outdoor pool

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Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • 24/7 front desk
Map
Boulevard de la Liberté, Douala, Région du Littoral
Main amenities
  • 237 guestrooms
  • Outdoor pool
  • Breakfast available
  • Free airport pick-up
  • Business center
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Concierge services
  • Gift shops/newsstands
  • Wedding services
  • Luggage storage
Feel at home
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
  • Minibar
  • In-room climate control (air conditioning)

Choose dates to view prices

About this area

Getting around

  • Douala (DLA-Douala Intl.) - 20 min drive
  • Free airport pick-up

About this property

Krystal Palace Douala

Krystal Palace Douala offers free airport pick-up service (available 24 hours). Guests can enjoy the outdoor pool, and buffet breakfast is available daily.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a EUR 92 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM - 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport pickup on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hospital bed available

Languages

  • English
  • French

Room amenities

Be entertained

  • 52-inch TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Deposit: EUR 50000 per person, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.76 per person, per night
  • Tourism fee: EUR 9.09 per accommodation, per night
  • Shuttle transfer per adult: EUR 12.19 (one-way)
  • Shuttle transfer per child: EUR 0 (one-way), (up to 9 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 16 for children (approximately)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

On-site PCR COVID-19 testing is available for a EUR 92 fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

Property Registration Number RC/DLA/2009/B/763

Also known as

KRYSTAL PALACE DOUALA Douala
KRYSTAL PALACE DOUALA Property
KRYSTAL PALACE DOUALA Property Douala

Frequently asked questions

Does Krystal Palace Douala offer free cancellation for a full refund?
Yes, Krystal Palace Douala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Krystal Palace Douala?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Krystal Palace Douala on 29 September 2022 start from R5 564, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Krystal Palace Douala?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Krystal Palace Douala?
Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 8:30 PM.
Are pets allowed at Krystal Palace Douala?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Krystal Palace Douala?
Yes, there's free self parking.
Is airport shuttle service offered by Krystal Palace Douala?
Yes, a free shuttle from the airport is available.
What are the check-in and check-out times at Krystal Palace Douala?
You can check in from 2:00 PM - 8:00 PM. Check-out time is noon.
What is there to do at Krystal Palace Douala and nearby?
Krystal Palace Douala has an outdoor pool.
Are there restaurants at or near Krystal Palace Douala?
Yes. Nearby restaurants include Saga Africa (10-min walk), La Reine+ (11-min walk), and Le Tournebroche (11-min walk).
What's the area around Krystal Palace Douala like?
Krystal Palace Douala is a short 10-minute walk from Eko Market and 19 minutes' walk from Cathedral of Saints Peter and Paul.

Overall score and ratings

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