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The Hotel Luzern, Autograph Collection

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Premium bedding, minibar, in-room safe, individually decorated
Suite, 1 King Bed, Non Smoking, Garden View (Garden & Park) | Premium bedding, minibar, in-room safe, individually decorated
Junior Suite, 1 King Bed, Park View, Corner | Premium bedding, minibar, in-room safe, individually decorated
Junior Suite, 1 King Bed, Park View, Corner | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of The Hotel Luzern, Autograph Collection

The Hotel Luzern, Autograph Collection

5.0 star property
Luxury hotel in Lucerne with restaurant and bar/lounge

9,0/10 Superb

179 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Sempacherstrasse 14, Lucerne, LU, 6002
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Babysitting
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Lucerne
  • Burgenstock - 31 min drive

Getting around

  • Zurich Airport (ZRH) - 59 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 5 min walk
  • Lucerne Station - 5 min walk
  • Luzern Sgv Station - 9 min walk

Restaurants

  • Jeff's Burger - 2 min walk
  • Das Weisse Schaf - 2 min walk
  • La Cucina - 2 min walk
  • Khoua Vientiane - 3 min walk
  • Angkor Take Away - 3 min walk

About this property

The Hotel Luzern, Autograph Collection

Located near a train station, The Hotel Luzern, Autograph Collection is a great choice for a stay in Lucerne. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. The comfortable beds and walkable location get good marks from fellow travelers.

Languages

English, French, German, Italian, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Onsite parking limited
  • Offsite parking within 49 ft (CHF 15 per night)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Free use of nearby fitness center
  • Hiking/biking trails nearby
  • Ski area nearby
  • Snowboarding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese

Room amenities

Be entertained

  • 40-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of CHF 35 for adults and CHF 25 for children (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 120.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 50 per accommodation, per night

Parking

  • Parking is available nearby and costs CHF 15 per night (49 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Hotel Lucerne
Hotel Luzern Autograph Collection Lucerne
Hotel Luzern Autograph Collection
Luzern Autograph Collection Lucerne
Luzern Autograph Collection
The Hotel Luzern, Autograph Collection Hotel
The Hotel Luzern, Autograph Collection Lucerne
The Hotel Luzern, Autograph Collection Hotel Lucerne

Frequently asked questions

Does The Hotel Luzern, Autograph Collection offer free cancellation for a full refund?
Yes, The Hotel Luzern, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Hotel Luzern, Autograph Collection?
As of 09 December 2022, prices found for a 1-night stay for 2 adults at The Hotel Luzern, Autograph Collection on 16 December 2022 start from R4 935, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Hotel Luzern, Autograph Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Hotel Luzern, Autograph Collection?
Yes, pets are welcome. There's a charge of CHF 50 per accommodation, per night.
Is parking offered on site at The Hotel Luzern, Autograph Collection?
Yes. Parking spots may be limited.
What are the check-in and check-out times at The Hotel Luzern, Autograph Collection?
You can check in from 3 PM - midnight. Check-out time is noon.
Is there an onsite casino at The Hotel Luzern, Autograph Collection?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (16-min walk) is nearby.
What is there to do at The Hotel Luzern, Autograph Collection and nearby?
During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for hiking. Additional recreation nearby includes casino gaming.
Are there restaurants at or near The Hotel Luzern, Autograph Collection?
Yes, there's an onsite restaurant. Nearby restaurants include Erdem Kebap (3-min walk), Negishi Sushi Bar (3-min walk), and Bachmann (4-min walk).
What's the area around The Hotel Luzern, Autograph Collection like?
The Hotel Luzern, Autograph Collection is in the heart of Lucerne, a short 5-minute walk from Lucerne (QLJ-Lucerne Train Station) and 6 minutes' walk from KKL Lucerne. Travelers say the area is walkable and ideal for skiing.

Overall score and ratings

9,0

Superb

9,4/10

Cleanliness

9,2/10

Staff & service

8,7/10

Amenities

9,0/10

Property conditions & facilities

9,0/10

Eco-friendliness

10/10 Exceptional

Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.
Leo, 1-night romance trip
Verified Expedia guest review

8/10 Very good

The hotels is a very nice hotel in prime location. However, I have to state both positive and negative aspects. Positives: Great location Friendly staff Room with a design. Negatives: Small room size. No place to sit in the room except the bed and one chair. Very dark room. Airplane bathroom. No lobby except the desk of the reception. The hallways between rooms are less than 1 meter wide which makes them very unpleasant place to walk.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent helpful and friendly staff
The staff gave us suggestions for places to tour while in the area. Then unexpectedly, my wife had a medical emergency and was admitted to the hospital. The staff assisted me with taxi transportation, and because my reservation ended, and there were no more rooms available, they arranged for me to move to a lovely nearby hotel, moving my luggage for me. Amid all of this they did not forget to inquire about how my wife was feeling and they also gave me a much-needed umbrella late at night.
Mark, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff are amazing they are friendly and very helpful.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good hotel different concept.
It was a good stay. Location is good. Less lights but that is their concept. Rooms are. Or child friendly.
Aditya, 2-night family trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Orbitz guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Contemporary
Great stay in our way back to Zurich. Contemporary hotel.
Laramie, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Close to train station and special design
Very close to Lucern main station and need to walk 20 mins to old town. Overall quite comfortable esp the bed. Not a cosy room but quite modern and stylish.
Mei Tuen, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet area near a park. Service was efficient and friendly.
Paul, 1-night trip
Verified Orbitz guest review