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Capsis Astoria Heraklion Hotel

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Seasonal outdoor pool, open 10:30 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:30 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:30 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:30 AM to 8:00 PM, pool umbrellas
Business Suite, Balcony | View from room

Overview of Capsis Astoria Heraklion Hotel

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Capsis Astoria Heraklion Hotel

4.0 star property
4-star hotel with 3 restaurants, near Heraklion Port
8,2 out of 10 Very good
8,2/10 Very good

859 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
11 Eleftherias square, Heraklion, Crete Island, 71201
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes
  • In-room childcare
For families
  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In a state park
  • Heraklion Port - 15 min walk
  • Heraklion Archaeological Museum - 1 min drive
  • Palace of Knossos - 8 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 13 min drive

Restaurants

  • Crop - 3 min walk
  • Ntoré Gastronomy & Symposia - 2 min walk
  • Χόβολη - 2 min walk
  • Αντίποδας - 2 min walk
  • Σαβοϊδάκης - 2 min walk
Map

About this property

Capsis Astoria Heraklion Hotel

Located 4 mi (6.5 km) from the airport, Capsis Astoria Heraklion Hotel features a rooftop terrace and puts you just a 5-minute drive from Heraklion Port. Guests can indulge in massages, and Cafe Capsis, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English, French, German, Greek, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room, up to 11 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (EUR 10 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Private winery tours
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (4650 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1966
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Arcade/game room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water
  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Capsis - This bistro specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
Erofilli - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
AegeanView Pool Bar/Resto - This beach restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Covered valet parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:30 AM to 8:00 PM
  • The seasonal pool is open from May to October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion

Frequently asked questions

Does Capsis Astoria Heraklion Hotel offer free cancellation for a full refund?
Yes, Capsis Astoria Heraklion Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Capsis Astoria Heraklion Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Capsis Astoria Heraklion Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:30 AM to 8:00 PM.
Are pets allowed at Capsis Astoria Heraklion Hotel?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Capsis Astoria Heraklion Hotel?
Yes. Valet parking costs EUR 10 per day.
What are the check-in and check-out times at Capsis Astoria Heraklion Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Capsis Astoria Heraklion Hotel and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes spelunking and ecotours. Enjoy amenities like 2 bars, a seasonal outdoor pool, and a 24-hour fitness center. Capsis Astoria Heraklion Hotel also has an arcade.
Are there restaurants at or near Capsis Astoria Heraklion Hotel?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and ocean views.
What's the area around Capsis Astoria Heraklion Hotel like?
Capsis Astoria Heraklion Hotel is in the heart of Heraklion, a short 15-minute walk from Heraklion Port and 2 minutes' walk from Eleftherias Square. Travelers say the area is central and good for shopping.

Reviews

8,2

Very good

8,3/10

Cleanliness

8,7/10

Staff & service

8,0/10

Amenities

7,9/10

Property conditions & facilities

8,2/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfectly located. Near to Archeological Museum
The concierge was very nice, as was everyone in reception. Room was lovely, so was breakfast. Recommend everything but the crazy narrow streets if you are driving and trying to park. Save yourself the headache and pay for valet. Just stop in front of hotel and run in to reception with your car keys.
Alicja, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location,great breakfast, spacious room.
Very clean,good location, spacious room with all facilities,great breakfast, friendly staff. One of the best hotel we stayed in.
Dr.Umesha Gullady, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Every time we stay at this hotel the whole experience is very pleasurable. All the staff are very friendly and accommodating.
Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very central great forthe centre of heraklion Great friendly staff
Richard, 1-night romance trip
Verified Expedia guest review

8/10 Very good

I made a mistake in booking the wrong date. I. Booked for the night before. Of course there was a non refundable policy. But they did upgrade my room.
John, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love this hotel , best location, nice services especially the first floor restaurant where the food was delicious, we ate every night and I would strongly recommend to everyone, taste delicious with great prices.
Verified Expedia guest review

4/10 Fair

Francesca, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great for being in the centre of Heraklion, and the breakfast there was brilliant!
JAYNE, 1-night family trip
Verified Expedia guest review

8/10 Very good

convenient location close to shops restaurants and harbour Lovely variety of breakfast options from buffet in a large dining area.Did have evening buffet once was okay but thought breakfast buffet had more variety.
simon, 7-night trip
Verified Expedia guest review

6/10 Good

Craig, 4-night trip
Verified Hotels.com guest review