Experience the charm of Basel at Hotel Metropol Basel, where modern amenities meet historic surroundings. Unwind with a workout in the 24-hour gym or explore nearby Basler Muenster and Marktplatz with bike rentals. With free in-room WiFi, multilingual staff, and helpful concierge services, this upscale hotel is a haven for travelers.
Located near a train station, Hotel Metropol Basel is a great choice for a stay in Basel. Guests can enjoy the 24-hour fitness center, and buffet breakfast is available daily. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Bhfeingang Gundeldingen Tram Stop is 5 minutes away.
Languages
English, French, German
At a glance
DONE
Hotel size
46 rooms
Arranged over 8 floors
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Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (CHF 30 per night)
On-site valet parking (CHF 30 per night)
On-site extended parking (CHF 30 per night)
On-site parking is limited
Height restrictions apply for on-site parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 1980
Safe-deposit box at front desk
24-hour fitness center
Accessibility
Elevator
Handrails in stairways
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Memory foam mattress
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 30 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs CHF 30 per night
Valet parking costs CHF 30 per night
Extended parking costs CHF 30 per night
Parking height restrictions apply
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel
Frequently asked questions
Does Hotel Metropol Basel offer free cancellation for a full refund?
Yes, Hotel Metropol Basel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Metropol Basel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Metropol Basel?
Yes. Self parking costs CHF 30 per night. Valet parking costs CHF 30 per night. Extended parking costs CHF 30 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Metropol Basel?
Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Metropol Basel?
No, this hotel doesn't have a casino, but Grand Casino Basel (5-min drive) and Casino Barriere De Blotzheim (11-min drive) are both nearby.
What is there to do at Hotel Metropol Basel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Hotel Metropol Basel like?
Hotel Metropol Basel is in Sankt Alban, a short 5-minute walk from Bhfeingang Gundeldingen Tram Stop and 8 minutes' walk from Basel Zoo.
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Hotel Metropol Basel Reviews
Reviews
8,6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,2/10
Cleanliness
9,0/10
Staff & service
8,2/10
Amenities
8,6/10
Property conditions & facilities
8,2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Lobby
Train station
Cities
Bed
Transportation
Air conditioning
Bathroom
What guests liked
The property's breakfast buffet was excellent, offering a wide variety of options including unlimited cappuccinos and fresh food. (6 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
11 March 2025
Very nice and convenient location. Fabulous breakfast on the top floor!
Albert
Albert, 3-night trip
10/10 Exceptional
23 February 2025
Lovely hotel In a wonderful location
A really good stay. The station is in a really good location near the station and a minute walk from the tram. Staff were really friendly and everything was neat and comfortable.
Chris
Chris, 2-night trip
10/10 Exceptional
08 December 2024
Great stay
Great stay
Robert
Robert, 1-night trip
10/10 Exceptional
27 December 2024
Very accommodating staff
Wade
Wade, 1-night trip
6/10 Good
22 April 2025
Basel 3 night stay
Stayed for 3 nights as a city break. Location is ideal next to train station making it easy to walk everywhere/jump in public transport.
Hotel was clean with good room sizes.
When we arrived reception was unmanned with only an automated machine to check in (which felt very impersonal & made thing feel more painful than needed for "weary travellers who'd just arrived in the country").
Room temperature was our main issue as it fluctuated up and down wildly making sleeping difficult - and this was centrally controlled with no option to adjust heat within our room (and nothing reception could do).
Breakfast selection and quality was acceptable.
Paul
Paul, 3-night trip
10/10 Exceptional
10 January 2025
Clean,friendly
Hiltje
Hiltje, 1-night trip
10/10 Exceptional
10 February 2025
Self check-in can be a bit fiddly but everything else is very decent and close to Basel SBB station (where a basement level supermarket is). Staff from adjacent (associated) hotels would help you if needed. Comfortable bed, big screen & complementary espresso machine. Happy to stay again.
machiko
8/10 Very good
12 September 2024
Quick stopover
Perfect for our 1 night stop over in Basel
Paul
Paul, 1-night trip
8/10 Very good
02 October 2024
A very pleasant stay
A lovely hotel - we made several minor requests of reception staff and they were fulfilled cheerfully and promptly. Room was clean and comfortable and the hotel is very near the railway station and other transport links.
Peter
Peter, 5-night trip
10/10 Exceptional
28 September 2024
Even though it was close to the train station and main bus stops (making it super easy to get to where we wanted to explore), the room was quiet and spacious. Highly recommend!
Unja
Unja, 2-night trip
8/10 Very good
12 December 2024
Easy to find from the train station. Staff efficient but not really friendly
As described
Sally
Sally, 1-night trip
8/10 Very good
22 January 2025
👌
Sylvie
Sylvie, 2-night trip
8/10 Very good
23 December 2024
Hotel is in an excellent location and the rooms are reasonable and clean.
No reception service between certain hours and you are directed to the larger sister hotel around the corner.
Breakfast was adequate but service was slightly lacking.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
19 September 2024
The continental breakfast buffet was excellent! Unlimited cappuccinos (or any other coffee you would like), meuselli with fresh berries, lovely fresh bread, eggs, bacon, cold cuts, cheeses, fresh fruit - everything you could desire.
Corinne
Corinne, 4-night trip
10/10 Exceptional
28 December 2024
Needed a place to stay for one night after a flight and this hotel was perfectly placed. Easy assess late at night with clear info on check in process. Room clean and beds comfy. Fit the bill. Recommended.
Julie
Julie, 1-night trip
8/10 Very good
09 August 2024
Good hotel
We stayed for one night and had a very pleasant stay. Easy to check in and very nice room. Breakfast was also alright.
Frederik
Frederik, 1-night trip
10/10 Exceptional
01 July 2024
Good location, easy access
mahnaz
mahnaz, 1-night trip
10/10 Exceptional
06 October 2024
Very clean. Great location near the train station and bus to the airport, plus excellent public transportation for getting around the city. The staff was super nice and helpful. I would definitely stay again.
Zicky
Zicky, 1-night trip
10/10 Exceptional
06 October 2024
Arrived early morning, luggage storage was not an issue, recieved our Basel city pass which we were able to use straight away. Very helpful staff. Great location from Train station.
Phillip
Phillip, 1-night trip
10/10 Exceptional
29 October 2024
Good location
Automated check-in works, but there are also friendly staff. Rooms are comfortable, and the price/quality ratio is good. Breakfast is pretty basic and pre-cutting the loaves means they can be a little stale
David
David, 1-night trip
10/10 Exceptional
21 June 2024
Great stay!
We loved the helpfulness of the staff. They were very helpful!!
Christine
Christine, 3-night trip
10/10 Exceptional
16 September 2024
Lovely hotel close to the train station. Plenty of restaurants nearby. Friendly helpful staff. Enjoyed our stay.
Only downside was I wanted twin beds which I thought was guaranteed and not a request.
James
James, 1-night trip
8/10 Very good
27 July 2024
Good stay
Simon
Simon, 1-night trip
8/10 Very good
07 October 2024
Excellent Stay
To check in we had to go to the connected hotel around the corner but after that the location near the station and not too far from the old town was excellent. The service that we received from the staff was excellent. The room was large and well appointed. The continental breakfast was better than average.