Shangri-La Wuhan

Photo gallery for Shangri-La Wuhan

Primary image
Pool
Pool
Terrace/patio
Minibar, in-room safe, desk, blackout drapes

Overview of Shangri-La Wuhan

Shangri-La Wuhan

5.0 star property
Luxury Wuhan hotel with 3 restaurants, connected to the convention center

8,4/10 Very good

202 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
  • Bar
Map
700 Jian She Avenue, Hankou, Wuhan, Hubei, 430015
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Health club
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Conference center
  • Business center
  • Train station pick-up service
  • Limo/town car service
For families
  • Rollaway/extra beds
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Jiang'an District
  • Wuhan University - 23 min drive
  • Wuhan University of Technology - 27 min drive

Getting around

  • Wuhan (WUH-Tianhe Intl.) - 30 min drive
  • Hankou Railway Station - 10 min drive
  • Wuchang Railway Station - 26 min drive
  • Wuhan Station - 27 min drive
  • Train station pick-up (surcharge)

About this property

Shangri-La Wuhan

Take in the views from the rooftop terrace when you stay at Shangri-La Wuhan. You can indulge in Thai massages, body treatments, or hydrotherapy, and Cafe Wu, one of 3 restaurants, serves breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a health club, and a 24-hour fitness center. Fellow travelers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 442 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 2:00 AM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration
  • Guests may be subject to health screenings for COVID-19 at the property

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Transfers

  • Train station pick-up*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business center
  • Conference center (17222 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Piano
  • 24-hour fitness center
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Well-lit path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese
  • Malay

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include Thai massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

Cafe Wu - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Shang Palace - This restaurant serves lunch and dinner. Open daily.
Horizon Club - This restaurant serves breakfast, lunch, and dinner. Open daily.
Lobby lounge - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 149 for adults and CNY 74.5 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CNY 350.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-La Hotel Wuhan
Shangri-La Wuhan
Shangri-La Wuhan Hotel
Wuhan Shangri-La
Wuhan Shangri-La Hotel
Shangri La Hotel Wuhan
Shangri La Wuhan
Shangri-La Wuhan Hotel
Shangri-La Wuhan Wuhan
Shangri La Hotel Wuhan
Shangri-La Wuhan Hotel Wuhan

Frequently asked questions

Overall score and ratings

8,4

Very good

8,7/10

Cleanliness

8,5/10

Staff & service

7,8/10

Amenities

8,3/10

Property conditions & facilities

6/10 Good

Conveniently located in a central area of Hankou (Xianggang Road), this is a nicely designed hotel, but it's seen better days. Don't get me wrong, it's still a good place to stay, but some work has to be done on cleanliness and style. I wouldn't say it lives up to the Shangri-La name.
Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff there are really helpful and willing to do extra for the customers. Wonderful experience and sure will stay again if I come next time.
C, 1-night trip
Verified Expedia guest review

10/10 Exceptional

tai, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were really helpful, especially in the hospitality department. Mr Feng helped me connect to the WIFI and answered many questions.
Biao, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Ronald, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hua, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

wonderful Hotel
It was a wonderful stay in Shagri-La Hotel Wuhan, excellent service, spacious and comfortable room, great food an coffee.
Jose L, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Wuhan stay
Good value. This is an older Shangri-La so it is a bit worn down. Currently undergoing construction. The room was clean and comfortable
david, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Salvatore, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Work in progress
The Shangri-La was undergoing renovation work at the time of my visit, but work was mainly centred on the entrance and reception areas. My first impression was that there were very few staff with good English proficiency, although this wasn’t too much of an issue. My room was spacious and had everything a business traveller would need. The hotel seemed a little limited for restaurants with the one I used (Asian) in urgent need of an upgrade. WiFi connectivity was pretty good and reasonably fast. The room I was allocated gave me access to the Horizon Club lounge, which was useful for a fast and convenient breakfast and check out, complementary meeting space if required and business centre facilities.
David, 2-night business trip
Verified Hotels.com guest review