Hotel New Otani Osaka

Photo gallery for Hotel New Otani Osaka

Primary image
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Hotel New Otani Osaka

VIP Access

Hotel New Otani Osaka

4.5 star property
Luxury hotel with 10 restaurants, near JO-TERRACE

9,2/10 Superb

1 004 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Air conditioning
Map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
Main amenities
  • Daily housekeeping
  • 10 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • 2 coffee shops/cafes
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Chuo
  • Osaka Castle - 17 min walk
  • Osaka-jō Hall - 6 min drive
  • Orix Theater - 16 min drive
  • Nipponbashi - 6 min drive
  • Tsutenkaku Tower - 16 min drive
  • Abeno Harukas - 16 min drive
  • Umeda Sky Building - 21 min drive
  • Kyocera Dome Osaka - 7 min drive
  • Osaka Aquarium Kaiyukan - 10 min drive
  • Intex Osaka - 27 min drive

Getting around

  • Itami Airport (ITM) - 28 min drive
  • Kobe Airport (UKB) - 30 min drive
  • Kansai Intl. Airport (KIX) - 41 min drive
  • Shigino Station - 17 min walk
  • Kyobashi Station - 17 min walk
  • Tenmabashi Station - 21 min walk
  • Osakajo-koen Station - 3 min walk
  • Osaka Business Park Station - 6 min walk
  • Osakajo-kitazume Station - 12 min walk

About this property

Hotel New Otani Osaka

4.5-star luxury hotel in the heart of Chuo
You can look forward to an art gallery on site, a shopping mall on site, and 2 coffee shops/cafes at Hotel New Otani Osaka. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature Japanese cuisine and garden views. Stay connected with free WiFi in public areas, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool
  • Full breakfast (surcharge), 2 outdoor tennis courts, and self parking (surcharge)
  • An elevator, luggage storage, and a porter/bellhop
  • A 24-hour front desk, a gift shop, and a front desk safe
  • Guest reviews say great things about the quiet location
Room features
All guestrooms at Hotel New Otani Osaka have perks such as air conditioning, as well as amenities like free Internet and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with digital channels
  • Refrigerators, electric kettles, and heating

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 525 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Breakfast is not included in the Breakfast Included room rate for children ages 6 and younger who share existing bedding with parents.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1200 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • 10 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Shopping
  • Boat tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Art gallery on site
  • Shopping mall on site
  • 2 outdoor tennis courts

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

ALL DAY DINING SATSUKI - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
TEPPANYAKI KEYAKI - Overlooking the garden, this steakhouse serves lunch and dinner. Reservations are required. Open daily.
ISSHIN - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
FRENCH CUISINE SAKURA - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of JPY 4400 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Self parking costs JPY 1200 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for JPY 3850 per person
  • The seasonal pool is open from July 16 to September 11
  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

Does Hotel New Otani Osaka offer free cancellation for a full refund?
Yes, Hotel New Otani Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel New Otani Osaka?
As of 18 August 2022, prices found for a 1-night stay for 2 adults at Hotel New Otani Osaka on 01 September 2022 start from R1 873, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel New Otani Osaka?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel New Otani Osaka?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Hotel New Otani Osaka?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Otani Osaka?
Yes. Self parking costs JPY 1200 per night.
What are the check-in and check-out times at Hotel New Otani Osaka?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel New Otani Osaka and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Hotel New Otani Osaka?
Yes, there are 10 onsite restaurants, featuring Japanese cuisine and garden views. Nearby restaurants include Starbucks (3-min walk), SAKURA DINING (4-min walk), and Takoyaki doraku Wanaka (5-min walk).
What's the area around Hotel New Otani Osaka like?
Hotel New Otani Osaka is located by the river in Chuo, a short 3-minute walk from Osakajo-koen Station and 9 minutes' walk from Osaka-jō Hall. Travelers say the area is very quiet and good for public transport.

Overall score and ratings

9,2

Superb

9,2/10

Cleanliness

9,3/10

Staff & service

8,9/10

Amenities

8,9/10

Property conditions & facilities

8,7/10

Eco-friendliness

10/10 Exceptional

Nobuko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sanae, 1-night trip
Verified Hotels.com guest review

2/10 Poor

takaKi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

YUUKO, 2-night trip
Verified Hotels.com guest review

8/10 Very good

miha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

HIRAOKA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yumi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

DAISUKE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

MAEDA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

HIROYUKI, 1-night trip
Verified Hotels.com guest review