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All properties in Mexico City, Mexico
1 room, 2 adults

LaiLa Hotel CDMX

3,5-star3,5 stars
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 06500, Mexico

Beaux Arts hotel with restaurant, near Paseo de la Reforma
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Food
Delicious food
Room
Room is all right

LaiLa Hotel CDMX

from ZAR 1,490
  • Standard Double Room
  • Standar Doble Breakfast Buffet

What’s around LaiLa Hotel CDMX

Landmarks

  • In Reforma
  • Paseo de la Reforma - 2 min walk
  • The Angel of Independence Monument - 7 min walk
  • U.S. Embassy - 9 min walk
  • Chapultepec Park - 11 min walk
  • Museo Nacional de Antropologia - 22 min walk
  • Monument to the Revolution - 27 min walk
  • Auditorio Nacional - 36 min walk

Getting around

  • Mexico City Intl. Airport (MEX) - 21 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 53 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Sevilla Station - 8 min walk
  • Chapultepec Station - 15 min walk
  • Insurgentes Station - 19 min walk
  • Airport drop-off service

At a glance

Key facts

Hotel size

  • This hotel has 167 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 7:00 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport drop off from 7:00 AM to 10:30 PM *

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1974
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

LaiLa Hotel CDMX’s small print

Also known as

  • Casa Business Mexico
  • Casa Inn Business Hotel
  • LaiLa Hotel CDMX Mexico City
  • Casa Business
  • LaiLa CDMX Mexico City
  • LaiLa CDMX
  • LaiLa Hotel CDMX Hotel
  • LaiLa Hotel CDMX Mexico City
  • LaiLa Hotel CDMX Hotel Mexico City

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs MXN 150 per night

Buffet breakfast is offered for an extra charge of MXN 189 for adults and MXN 100 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 800.00 per vehicle

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for LaiLa Hotel CDMX

  • Are pets allowed at LaiLa Hotel CDMX?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at LaiLa Hotel CDMX?
    Yes. Self parking costs MXN 150 per night. Parking spots may be limited.
  • Is airport shuttle service offered by LaiLa Hotel CDMX?
    Yes, a shuttle from the hotel to the airport is available from 7:00 AM to 10:30 PM on request. The charge is MXN 800.00 per vehicle.
  • What are the check-in and check-out times at LaiLa Hotel CDMX?
    You can check in from 3 PM to 6 AM. Check-out time is 1 PM.
  • Are there restaurants at or near LaiLa Hotel CDMX?
    Yes, there's an onsite restaurant that serves Mexican cuisine.

Recent reviews

Very good 8,4 From 372 reviews

Fair 4,0
The biggest problem is the smell. The fan in the room always let out of a kitchen smell. Especially in the room. I hate it very much.
TENGJIAO, us1 night business trip
Exceptional 10,0
Great place to stay !
A comfortable hotel in a great location. Friendly, helpful and efficient service.
id3 night trip with friends
Fair 4,0
Must lock valuable in safe/ Usen caja fuerte
The receptionist and bell boys who greeted you were always very friendly and helpful. The rooms AC system didn’t cool the room as the thermostat indicated. My bad review goes to house keeping because even though I had read a previous review on this hotel about keeping your valuables in a safe, after a long day out in the city we forgot to put some of our valuables away and of course the day we notice they were missing nothing could be done. All I was told is that they were going to put a notice for house keeping to call us if they found anything. Well I’m positive house keeping was the only other person in our room thus the responsible ones for our missing items. I hate to give the hotel a bad review but at this point I think I’m not the only person who had valuables missing and when you book a hotel you want to make sure you can leave your hotel without worrying about something left on your counter. Left very disappointed. Recepcionista y trabajadores muy amables. Hotel en un lugar bien para salir. Mi comentario negativo es para las personas que limpian. Guarden su dinero y pertenencias de valor en caja fuerte. Porque aunque ya avía visto comentarios después de un día de visitar la ciudad deje unas cosas de valor en mi buró y después cuando me di cuenta la recepcionista me dijo que iba avisar a las que limpian el cuarto para ver si encontraban algo. Mi punto es que seguros fueron ellas por que eran las únicas otras personas con acceso a mi cuarto. Me fui decepcionada.
Noe, us3 night family trip
Very good 8,0
OK
Great Location and very clean room. Need more people working at front desk, very slow service, from 3 desks, only one person at front desk. Also requested extra body lotion to be taken to my room and they never took it.
Noemi, us3 night trip
Exceptional 10,0
Nice hotel close to many attractions, people very accommodated to any request, customer service excellent
amando, us2 night family trip
Exceptional 10,0
Really enjoy my stay. The staff was really friendly and attentive. Would definitely recommend this hotel. It's in a great location.
Edna, us3 night family trip
Exceptional 10,0
Reasonably priced hotel in a great location.
Friendly staff in a great location and very reasonably priced. Restaurant on site with quality food and a very good breakfast selection.
ryan, us3 night business trip
Poor 2,0
Dirty razor blade left in an unclean room
My wife and son stayed there on 2018-09-19 and had a disappointing experience. The room had not been properly cleaned and someone had left shaving supplies in the window sill. My son had gotten a hold of a used razor blade and come into contact with potentially hazardous bodily fluids. When she reported this to the staff the manager was not available and her complaint went unaddressed. It is very irresponsible to not fully clean a room and look in areas like the window. Thank God my son is okay and did not have the razor for a very long time.
Daryl, us1 night family trip
Exceptional 10,0
Extremely comffy bed! Dirty linens.
Fernando E, mx1 night romance trip

LaiLa Hotel CDMX

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