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Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

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Exterior
2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
Lake View Panoramic Suite with Spa Access | Living area | Flat-screen TV, fireplace

Overview of Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

5.0 star property
Ennetbuergen ski-in/ski-out hotel with 12 restaurants and spa

9,6/10 Exceptional

147 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Bürgenstock, Ennetbuergen, 6363

Room options

About this area

What's nearby

  • Burgenstock - 6 min drive

Getting around

  • Zurich Airport (ZRH) - 65 min drive
  • Stansstad Station - 14 min drive
  • Hergiswil Station - 17 min drive
  • Alpnachstad PB Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Taverne 1879 - 4 min walk
  • Verbena - 7 min walk
  • Zum Beck - 14 min drive
  • Hafenrestaurant - 15 min drive
  • AIOLA al Porto - 15 min drive

About this property

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa allows you more time for skiing with ski-in/ski-out access. You can grab a bite to eat at one of the 12 restaurants and visit the spa to be pampered with hot stone massages, body wraps, or mani/pedis. Other highlights at this luxurious hotel include 2 indoor pools, a golf course, and an outdoor pool. Ski passes are also available. The helpful staff and location get great marks from fellow travelers.

Languages

Arabic, Chinese (Mandarin), Croatian, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Thai, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (CHF 40 per night)
  • Onsite extended parking (CHF 40 per night)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 12 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Golf lessons
  • Ice skating
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sledding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (107640 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Golf clubs on site

Facilities

  • 1 building/tower
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour health club
  • 9 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • 2 indoor pools
  • Full-service spa
  • 2 indoor tennis courts
  • 2 spa tubs
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Bathroom emergency pull cord

Languages

  • Arabic
  • Chinese (Mandarin)
  • Croatian
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Spanish
  • Thai
  • Ukrainian

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski lifts nearby
  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Frette Italian sheets
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 3.75 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of CHF 950 per vehicle (one way)

Renovations and closures

The following facilities or services will be unavailable from February 27 2023 to March 2 2023 (dates subject to change):
  • Spa

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for CHF 63.0 per night
  • Rollaway beds are available for CHF 225.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pet deposit: CHF 60 per night
  • Pets are allowed for an extra charge of CHF 60 per pet, per night

Parking

  • Valet parking costs CHF 40 per night
  • Extended parking costs CHF 40 per night

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

This property accepts credit cards, debit cards and cash.

Also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort
Bürgenstock Alpine Spa
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Frequently asked questions

Does Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa offer free cancellation for a full refund?
Yes, Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa on 12 December 2022 start from R25 649, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
Yes, there are 2 indoor pools, an outdoor pool, and a children's pool.
Are pets allowed at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
Yes, cats and dogs are welcome. There's a charge of CHF 60 per pet, per night, and there's also a deposit of CHF 60 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
Yes, an airport shuttle is available. The charge is CHF 950 per vehicle one way.
What are the check-in and check-out times at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in is available.
Is there an onsite casino at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (5 mi) is nearby.
What is there to do at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa and nearby?
Have fun with onsite winter activities like ice skating, and in warmer months, enjoy a round of golf at the golf course. Enjoy treatments at the spa, a relaxing soak in one of the 2 spa tubs, and an invigorating swim in one of the 2 indoor swimming pools. Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa also has an outdoor pool, a 24-hour health club, and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
Yes, there are 12 onsite restaurants. Nearby restaurants include Taverne 1879 (4-min walk), Verbena (7-min walk), and zum Beck (5 mi).
Does Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

Overall score and ratings

9,6

Exceptional

9,8/10

Cleanliness

9,3/10

Staff & service

9,6/10

Amenities

9,7/10

Property conditions & facilities

9,2/10

Eco-friendliness

4/10 Fair

haifa, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect is not enough praise!
Wow, what more is there to say. Everything was perfect, do much so that we will be returning in August 2022.
linda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superb
Very clean, the staff was friendly and the view is magnificent
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Great evening at the oak Even beautiful if rainy
Philippe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review