Holiday Inn Resort Batam, an IHG Hotel

Photo gallery for Holiday Inn Resort Batam, an IHG Hotel

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Indoor pool, 4 outdoor pools, free cabanas, pool umbrellas
Indoor pool, 4 outdoor pools, free cabanas, pool umbrellas
Indoor pool, 4 outdoor pools, free cabanas, pool umbrellas
Balcony

Overview of Holiday Inn Resort Batam, an IHG Hotel

Holiday Inn Resort Batam, an IHG Hotel

4.0 star property
4-star Batam resort with full-service spa, connected to the convention center

8,0/10 Very good

361 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Waterfront City, Batam, Batam Island, 29422
Main amenities
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Breakfast available
  • Free area shuttle
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Private bathroom

Room options

About this area

What's nearby

  • Nagoya Hill Mall - 39 min drive
  • Harbor Bay Ferry Terminal - 43 min drive
  • Batam Centre Ferry Terminal - 43 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 57 min drive
  • Singapore Changi Airport (SIN) - 19.1 miles/30.8 km
  • Seletar Airport (XSP) - 23.8 miles/38.3 km
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • Arirang - 3 min walk
  • Dragon Inn - 14 min walk
  • Delima Seafood Restaurant - 15 min walk
  • Cafe HOC - 4 min drive
  • Sun bread - 5 min drive

About this property

Holiday Inn Resort Batam, an IHG Hotel

4-star family-friendly resort connected to the convention center
A roundtrip airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Holiday Inn Resort Batam, an IHG Hotel. Active travelers can enjoy cycling, horseback riding, and beach volleyball at this resort. Treat yourself to a facial, a deep-tissue massage, or reflexology at Tea Tree Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants. Enjoy the gym, as well as activities like basketball and archery. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and an indoor pool, with a waterslide, free cabanas, and sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and bike rentals
  • An outdoor tennis court, limo/town car service, and concierge services
  • Guest reviews give good marks for the helpful staff
Room features
All guestrooms at Holiday Inn Resort Batam, an IHG Hotel have perks such as 24-hour room service and pillow menus, in addition to amenities like free WiFi and air conditioning. Guests reviews say good things about the spacious rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch flat-screen TVs with premium channels
  • Balconies, microwaves, and coffee/tea makers

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 275 units
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle
  • Shopping center shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Waterslide
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis lessons
  • Beach volleyball
  • Basketball
  • Archery
  • Rope course
  • Horse riding/rentals
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Ski area nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (13558 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Tea Tree Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 157300 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 180000 per vehicle (one-way)
  • Shopping center shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 300000.0 per stay
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Batam, An Ihg Batam
Holiday Inn Resort Batam, an IHG Hotel Batam
Holiday Inn Resort Batam, an IHG Hotel Resort
Holiday Inn Resort Batam, an IHG Hotel Resort Batam

Frequently asked questions

Does Holiday Inn Resort Batam, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Resort Batam, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Resort Batam, an IHG Hotel?
As of 07 October 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Batam, an IHG Hotel on 13 October 2022 start from R950, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Resort Batam, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Resort Batam, an IHG Hotel?
Yes, there are 4 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Holiday Inn Resort Batam, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Holiday Inn Resort Batam, an IHG Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Holiday Inn Resort Batam, an IHG Hotel?
Yes, an airport shuttle is available. The charge is IDR 180000 per vehicle one-way.
What are the check-in and check-out times at Holiday Inn Resort Batam, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Resort Batam, an IHG Hotel and nearby?
Have fun with onsite activities like horseback riding, archery, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Holiday Inn Resort Batam, an IHG Hotel also has 2 bars, a waterslide, and a sauna, as well as a steam room, an arcade, and a picnic area.
Are there restaurants at or near Holiday Inn Resort Batam, an IHG Hotel?
Yes, there are 4 onsite restaurants. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Arirang (3-min walk), Dragon Inn (14-min walk), and Cafe HOC (2.9 mi).
Does Holiday Inn Resort Batam, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Holiday Inn Resort Batam, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

8,0

Very good

8,0/10

Cleanliness

8,5/10

Staff & service

7,4/10

Amenities

7,7/10

Property conditions & facilities

8,0/10

Eco-friendliness

8/10 Very good

KHAN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great, but won't return for festive seasons.
Had a great experience with the seamless ferry terminal pickup and check in. The hotel staff are all super friendly and helpful. The only downside was we booked over the CNY weekend and the hotel and all the surrounding hotels had fireworks going off from 9pm-12am. Three hours of sporadic fireworks for both of the nights we stayed was not pleasant and definitely not what you want on a holiday. Seeing that it is also a family friendly hotel, I would think they would be more sensitive to children and early bedtimes. If the hotels could all just team up and have ONE display together it would be great. Great for a short getaway but definitely won't book a stay again during the festive season.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfortable. Staff were friendly and welcoming. Since it was peak period, the hotel set up an alternative service area for breakfast on Level 3 so as to manage the crowd. Housekeeping staff were honest and returned my wife's brooch when she dropped it. We also enjoyed the fireworks display over the CNY holidays. Overall, we really enjoyed ourselves and hope to be back soon! :)
3-night family trip
Verified Expedia guest review

8/10 Very good

Breakfast spread needs more assorted local varieties
Indra, 2-night family trip
Verified Expedia guest review

6/10 Good

Friendly and helpful staffs. Place a bit rundown. Very weak shower water pressure.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

wee yin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

nice hotel..................:::::::::;;:::::::::::::
Gopi, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Everything is great. Kids loved the pool and kids' club! The only thing is its a little further away from Batam city.
2-night family trip
Verified Expedia guest review

6/10 Good

check in experience can be better
When I checked at the reception, I was told me that I do not have breakfast for my stay and suggested me to buy their promo coupons. I bought but realised after that that I do have free breakfast in my booking and I went back to query. Another of the staff found out that it was indeed a mistake made and did a refund for me immediately. Thereafter I went to my room and realised that I am unable to open the room, I went back to the reception again and walked back to the room with a technician. The door is still unable to be opened. No choice , we walked back to the reception again with our luggages and waited at the lobby for them to reissue us another room. Although the staff did upgrade my room to a suite and the staff who made a mistake on the breakfast matter came forward to apologise to me, the overall check in experience to the resort was just not so pleasant. The room looks a bit out dated but the kids do enjoy their pool.
Tan, 2-night family trip
Verified Hotels.com guest review