Cozumel Hotel & Resort, Trademark Collection by Wyndham

Photo gallery for Cozumel Hotel & Resort, Trademark Collection by Wyndham

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Private beach, sun loungers, beach massages, scuba diving
Private beach, sun loungers, beach massages, scuba diving
Private beach, sun loungers, beach massages, scuba diving
Outdoor pool, cabanas (surcharge), pool umbrellas

Overview of Cozumel Hotel & Resort, Trademark Collection by Wyndham

Cozumel Hotel & Resort, Trademark Collection by Wyndham

3.0 star property
Colonos Cuzamil beachfront resort with 2 restaurants and outdoor pool

7,6/10 Good

996 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Carretera Costera Sur km 1.7, Cozumel, QROO, 77600
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Free beach club on site
  • Beach sun loungers
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
  • Spa services
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Colonos Cuzamil
  • Punta Langosta Pier - 1 min drive
  • Stingray Beach - 2 min drive
  • Benito Juarez Park - 2 min drive
  • Cozumel Museum - 2 min drive
  • San Miguel Church - 5 min drive
  • Arrecifes de Cozumel National Park - 3 min drive
  • Chankanaab National Park - 12 min drive
  • Chankanaab Beach Adventure Park - 11 min drive
  • Corona Beach - 15 min drive
  • Isla de Pasion - 29 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

About this property

Cozumel Hotel & Resort, Trademark Collection by Wyndham

Cozumel Hotel & Resort, Trademark Collection by Wyndham offers a private beach where you can get a beach massage or relax in a sun lounger, plus you'll be within a 15-minute drive of Chankanaab Beach Adventure Park. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. Dining choices include 2 restaurants and the bar/lounge is a great place to grab a cold drink. Other features include a poolside bar, a fitness center, and a spa tub. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for lunch and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 180 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Taking the kids

  • Children stay free
  • Children's pool
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Free beach club
  • Scuba diving

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2017
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Spa services
  • Spa tub

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for lunch and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Frequently asked questions

Overall score and ratings

7,6

Good

8,2/10

Cleanliness

8,3/10

Staff & service

7,7/10

Amenities

7,3/10

Property conditions & facilities

7,8/10

Eco-friendliness

10/10 Exceptional

Ver Good
Great stay, few people. Huge pool. Found it hard to get food on-site except for breakfast. I do not recommend the pizza. Breakfast is extremely good. The coffee could be better. I did not try the 4-course restaurant option but that is available in lieu of room service Snack menu at the pool was sometimes available.
3-night trip
Verified Hotels.com guest review

2/10 Poor

DAVID, 12-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely vacation
The rooms are not fancy but all I care about is a good bed and a good shower. They had both. The pool area is lovely. Although I took a snorkeling boat tour, the best snorkeling was right across the street in the shallow pool.
Nancy, 4-night trip
Verified Hotels.com guest review

6/10 Good

Leonard, 5-night trip
Verified Hotels.com guest review

8/10 Very good

This property location is great and within a reasonable walking distance to the main downtown area (15 min). Although not oceanfront, there is a sandy beach about 5 minutes south and the snorkelling is amazing. The rooms are basic, but comfortable. Overall decent value for the cost.
Christopher, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Ok but not a four star hotel. Dated. Staff was excellent
Maria, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Definitely a good deal. Nice place, friendly staff.
Jenny, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great staff
Clyde, 6-night trip with friends
Verified Expedia guest review

8/10 Very good

Our 3rd visit to this property and will come back always. Quiet and a great location because it's within walking distance to town (19 minutes), safe, quiet, beach access, dive shop - not part of hotel, can snorkel or do a shore dive with amazing macro life, laidback atmosphere, etc. What I love most is the pricing is very reasonable and the people I meet are so friendly and very easy to chat with just about anyone. The only negative is, no wash cloth, no body lotion, A/C broke and leaked water into room but they fixed right away, hotel cards - get only (1) and if you lose it, $5 to replace. The hotel definitely is trying to save $ on the little items (which we can understand given the amount of business lost because of COVID), I will just be better equipped on my next visit for those little items that really do not matter in the end. Will be back...no doubt.
Kathleen, 11-night family trip
Verified Expedia guest review

2/10 Poor

The hotel needs to be updated, the restaurant food was subpar, the hotel staff was pleasant. The water pressure in the room was low and inconsistent. Just to name a few.
Calvin, 4-night trip with friends
Verified Hotels.com guest review