Fairmont Le Chateau Frontenac

Photo gallery for Fairmont Le Chateau Frontenac

Primary image
Indoor pool
Indoor pool
Indoor spa tub
Suite, 1 King Bed (Celine Dion Suite) | Premium bedding, minibar, in-room safe, desk

Overview of Fairmont Le Chateau Frontenac

UNESCO Sustainable Travel Pledge

Fairmont Le Chateau Frontenac

4.5 star property
4.5-star ski-in/ski-out hotel with spa, near Quebec City Town Hall

9,2/10 Superb

1 460 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Pet-friendly
  • Airport transfer
  • Gym
Map
1 rue des Carrieres, Québec City, QC, G1R 4P5
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • Ski storage
  • 24-hour health club
  • Sauna
  • Steam room
  • Valet parking
For families
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Old Quebec
  • Old Port Quebec City - 9 min walk
  • Quebec Cruise Terminal - 9 min walk
  • Quebec City Town Hall - 1 min drive
  • Quartier Petit Champlain - 4 min drive
  • Videotron Centre - 15 min drive
  • Laval University - 15 min drive
  • Laurier Quebec - 19 min drive
  • Aquarium du Québec - 24 min drive
  • Montmorency Falls - 20 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 26 min drive
  • Quebec Palace Station - 13 min walk
  • Quebec Sainte-Foy Station - 24 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

About this property

Fairmont Le Chateau Frontenac

4.5-star historic hotel in the heart of Old Quebec
At Fairmont Le Chateau Frontenac, you can look forward to a roundtrip airport shuttle, a terrace, and shopping on site. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski storage. Treat yourself to a sports massage, a body scrub, or a manicure/pedicure at Moment Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature French cuisine and ocean views. In-room WiFi (surcharge) is available to all guests, along with a coffee shop/cafe and a hair salon.
You'll also find perks like:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An electric car charging station, express check-out, and a banquet hall
  • A ballroom, a porter/bellhop, and massage treatment rooms
  • Guest reviews give good marks for the helpful staff and location
Room features
All guestrooms at Fairmont Le Chateau Frontenac have perks such as premium bedding and air conditioning, in addition to amenities like safes and WiFi. Guest reviews highly rate the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • LCD TVs with cable channels
  • Recycling, childcare services, and electric kettles

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 611 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 4 PM - 3:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Covered onsite self parking (CAD 40 per day)
  • Covered onsite valet parking (CAD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (40000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Built in 1893
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Spanish

Ski

  • Ski-in/ski-out access
  • Ski shuttle (surcharge)
  • Ski storage
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • LCD television
  • Cable/satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Moment Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Dining

The Champlain - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.
1608 Wine and Cheese Bar - Overlooking the ocean, this wine bar specializes in French cuisine and serves light fare only. Happy hour is offered. Open daily.
Bistro Le Sam - Overlooking the ocean, this bistro specializes in French cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Place Dufferin - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves breakfast only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: CAD 25 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions

Optional extras

  • WiFi is available in guestrooms for CAD 13.95 per night (rates may vary)
  • WiFi is available in public areas for CAD 15 per night (rates may vary)
  • Wired Internet access is available in guestrooms for CAD 13.95 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of CAD 38.00 for adults and CAD 19.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CAD 30 per room (one-way)
  • Ski shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CAD 35.0 per night
  • Airport shuttle service for children up to age 14 costs CAD 0 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 60 per accommodation, per night

Parking

  • Covered self parking costs CAD 40 per day
  • Covered valet parking costs CAD 45 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Chateau Fairmont
Chateau Frontenac
Chateau Frontenac Fairmont
Fairmont Chateau Frontenac
Fairmont Chateau Frontenac Hotel
Fairmont Chateau Frontenac Hotel Quebec
Fairmont Chateau Frontenac Quebec
Fairmont Frontenac
Frontenac Chateau
Frontenac Fairmont
Fairmont Hotel Quebec City
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Le Chateau Frontenac Quebec/Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Hotel
Fairmont Le Chateau Frontenac Québec City
Fairmont Le Chateau Frontenac Hotel Québec City

Frequently asked questions

Does Fairmont Le Chateau Frontenac offer free cancellation for a full refund?
Yes, Fairmont Le Chateau Frontenac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Fairmont Le Chateau Frontenac?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Fairmont Le Chateau Frontenac on 25 October 2022 start from R7 296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Fairmont Le Chateau Frontenac?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Fairmont Le Chateau Frontenac?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Fairmont Le Chateau Frontenac?
Yes, pets are welcome. There's a charge of CAD 60 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Fairmont Le Chateau Frontenac?
Yes. Self parking costs CAD 40 per day. Valet parking costs CAD 45 per day. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Fairmont Le Chateau Frontenac?
Yes, an airport shuttle is available. The charge is CAD 30 per room one-way.
What are the check-in and check-out times at Fairmont Le Chateau Frontenac?
You can check in from 4 PM - 3:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Fairmont Le Chateau Frontenac and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Fairmont Le Chateau Frontenac also has 2 bars and an indoor pool, as well as a 24-hour health club and a sauna.
Are there restaurants at or near Fairmont Le Chateau Frontenac?
Yes, there are 3 onsite restaurants, featuring French cuisine and ocean views. Nearby restaurants include Le Feu Sacré (4-min walk), Bello Ristorante (4-min walk), and Baguette & Chocolat (5-min walk).
What's the area around Fairmont Le Chateau Frontenac like?
Fairmont Le Chateau Frontenac is in Old Quebec, a short 9-minute walk from Old Port Quebec City and 9 minutes' walk from Quebec Cruise Terminal. Travelers say this hotel is in a good location.

Overall score and ratings

9,2

Superb

9,5/10

Cleanliness

9,4/10

Staff & service

9,0/10

Amenities

9,3/10

Property conditions & facilities

9,0/10

Eco-friendliness

10/10 Exceptional

A MUST
Gorgeous iconic property in Quebec City. A must if you can. Service, style - impeccable.
Lauren, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clavelita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bei Bei Wo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dennis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Natalia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quebec City
This hotel is amazing and is right in the middle of Old Quebec
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gerry, 1-night trip
Verified Hotels.com guest review