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All properties in Pittsfield, Massachusetts, United States of America
1 room, 2 adults

Holiday Inn & Suites Pittsfield-Berkshires

3,5-star3,5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Ski area nearby
  • Free WiFi
  • Refrigerator
One West Street, Pittsfield, MA, 01201, United States of America

3.5-star hotel in Pittsfield with bar/lounge and health club
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Ski area nearby
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Massachusetts may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Hotels.com said the pool and the hot tub were open. They were not. This was the whole…Feb 16, 2021
  • Taylor was great and good at her job an help me find praking for my trailer but all the…Feb 11, 2021

Holiday Inn & Suites Pittsfield-Berkshires

from ZAR 1,573
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Standard Room
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility Roll-In Shower)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Mobility Tub)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking (Mobility Tub)
  • Room, 2 Double Beds, Accessible, Non Smoking (Mobility Roll-In Shower)
  • Suite, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, Tower
  • Suite, 1 Twin Bed, Accessible, Non Smoking (Roll-In Shower)

What’s around Holiday Inn & Suites Pittsfield-Berkshires

Landmarks

  • Heart of Pittsfield
  • Berkshire Museum - 2 min walk
  • Colonial Theater - 4 min walk
  • Berkshire Athenaeum - 4 min walk
  • Canoe Meadows Wildlife Sanctuary - 37 min walk
  • Arrowhead Museum - 3 mi / 4.9 km
  • Jiminy Peak Mountain Resort - 7.9 mi / 12.8 km
  • Tanglewood Music Center - 8 mi / 12.8 km

Getting around

  • Pittsfield, MA (PSF-Pittsfield Municipal) - 8 min drive
  • Hudson, NY (HCC-Columbia County) - 51 min drive
  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield Station - 5 min drive

At a glance

Key facts

Hotel size

  • This hotel has 179 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Massachusetts may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Specific rooms only, restrictions apply*

  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

  • Offsite parking within 500 ft (USD 6 per day)

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Health club
  • Spa treatment room(s)
  • Golfing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Braille signage
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Holiday Inn & Suites Pittsfield-Berkshires’s small print

Also known as

  • Crowne Plaza Hotel Pittsfield-Berkshires
  • & Suites Pittsfield Berkshires
  • Holiday Inn & Suites Pittsfield-Berkshires Hotel
  • Holiday Inn & Suites Pittsfield-Berkshires Pittsfield
  • Holiday Inn & Suites Pittsfield-Berkshires Hotel Pittsfield
  • Crowne Plaza Pittsfield-Berkshires
  • Crowne Plaza Pittsfield Hotel Pittsfield
  • Pittsfield Crowne Plaza
  • Crowne Plaza Pittsfield-Berkshires Hotel
  • Berkshire Plaza Hotel Pittsfield
  • Berkshire Plaza Pittsfield
  • Berkshire Plaza
  • Crowne Plaza Pittsfield Berkshires

Policies

State tax ID - C0010502360

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Parking is available nearby and costs USD 6 per day (500 ft away)

Buffet breakfast is offered for an extra charge of USD 10 for adults and USD 10 for children (approximately)

Pets are allowed for an extra charge of USD 75 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn & Suites Pittsfield-Berkshires

  • Does Holiday Inn & Suites Pittsfield-Berkshires offer free cancellation for a full refund?
    Yes, Holiday Inn & Suites Pittsfield-Berkshires does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn & Suites Pittsfield-Berkshires?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn & Suites Pittsfield-Berkshires?
    Yes, there's free self parking.
  • Are pets allowed at Holiday Inn & Suites Pittsfield-Berkshires?
    Yes, pets are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Holiday Inn & Suites Pittsfield-Berkshires?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Holiday Inn & Suites Pittsfield-Berkshires?
    Yes. Nearby restaurants include Otto's (4-min walk), On A Roll Cafe (4-min walk), and Flavours of Malaysia (4-min walk).

Recent reviews

Very good 8,0 From 165 reviews

Fair 4,0
heater would not climb above 70f
Russ, us1 night trip
Very good 8,0
IT WAS A GREAT PLACE TO STAY
Ashley M, us1 night trip with friends
Exceptional 10,0
Wonderful experience!
The hotel was very clean and updated. The customer service was great. Everyone was helpful. I highly recommend it and they are pet friendly! Also it is minutes away from the heart of Pittsfield with quick access to other towns.
Leslie, us1 night family trip
Good 6,0
The property was a little “run down”. Needs some updating. We went to bar approx 1 hr after it was to open and the beer coolers were still locked? Attendant didn’t have keys and was very confused about everything. We left and walked a few blocks to an off site bar and restaurant
Rick, us1 night trip with friends
Good 6,0
I understand why this hotel is inexpensive :/
Overall meh experience. Room was fine, but the service was not great. Parking garage is incredibly sketchy and the employee working in there was useless in helping us feel safe (3 females at 9:30pm). The entire parking situation is a joke. The main level garage is small, so we got directed to the lower-lever garage which was dark and the only car there appeared to have been abandoned weeks ago. We did not feel comfortable parking there because it felt so unsafe. The employee working in the upper level of the garage and directed us to the lower level did not offer to walk us up from the sketchy lower level. Once we got to the room, the TV wasn't working so we called for help. The same employee who did not help us in the parking garage came up to fix it, and was NOT wearing a mask. That is unacceptable. Overall it was fine for the price we paid, but I wish we had paid more money to stay somewhere better.
us1 night trip with friends
Very good 8,0
Just your average holiday inn in a small town. Nice
us1 night romance trip
Exceptional 10,0
I would recommend this hotel. It’s in a great location in downtown Pittsfield. The staff was friendly and responsive. All staff was masked (Covid) and there were plexiglass between them and customers at the check in desk. The room was nice and clean with a beautiful view of the mountains.
RL, us2 night trip with friends
Good 6,0
The restaurant was good but the bartender manager guy at jaes was super creepy and made us uncomfortable. He kept asking what kind of guys we were into and asked if we were going swimming today (the pool is next to the bar, he wanted to watch). Basically he ruined the hotel pool and bar for us. We avoided him a lot lol
us2 night trip with friends
Poor 2,0
Honestly when I arrived I thought it was a nice wonderful place. I walked into my room and saw a 5 ft stain, brown. Now this is a pet friendly hotel so we called the inspector we thought it was poop or some kind of sticky blob. There was an empty liquor bottle and no microwave or toaster. They will charge you for extra on your card as well so be prepared! If you park in the garage you may have damage to your car. So I don’t recommend this hotel to anyone more than 1 night in a deluxe suite and that’s it.
JennyD, us2 night romance trip
Very good 8,0
Over all it was a great stay. I would recommend this any one visiting Berkshire
us2 night family trip

Holiday Inn & Suites Pittsfield-Berkshires