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Charlotte Street Hotel, Firmdale Hotels

Photo gallery for Charlotte Street Hotel, Firmdale Hotels

Breakfast, lunch and dinner served
Property entrance
Frette Italian sheets, premium bedding, minibar, in-room safe
Breakfast, lunch and dinner served
Shower, designer toiletries, hair dryer, bathrobes

Overview of Charlotte Street Hotel, Firmdale Hotels

Charlotte Street Hotel, Firmdale Hotels

4.5 star property
Luxury hotel with restaurant, near The British Museum
9,4 out of 10 Exceptional
9,4/10 Exceptional

155 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym
The price is R8 832
Price available on 2023/06/11
Map
15-17 Charlotte Street, London, England, W1T 1RJ
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • In-room childcare
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Library
  • Lobby fireplace
For families
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In London City Centre
  • The British Museum - 10 min walk
  • Leicester Square - 11 min walk
  • Oxford Street - 14 min walk
  • Piccadilly Circus - 15 min walk
  • Trafalgar Square - 18 min walk
  • Thames River - 23 min walk
  • Marble Arch - 24 min walk
  • Big Ben - 29 min walk
  • London Eye - 29 min walk
  • Buckingham Palace - 30 min walk

Getting around

  • London City Airport (LCY) - 41 min drive
  • Luton Airport (LTN) - 42 min drive
  • Heathrow Airport (LHR) - 47 min drive
  • Stansted Airport (STN) - 51 min drive
  • Gatwick Airport (LGW) - 92 min drive
  • Tottenham Court Road Station - 6 min walk
  • London (QQU-London Euston Train Station) - 18 min walk
  • London Euston Station - 18 min walk
  • Goodge Street Underground Station - 4 min walk
  • Tottenham Court Road Underground Station - 6 min walk
  • Oxford Circus Underground Station - 10 min walk

Restaurants

  • Roka Charlotte Street - 1 min walk
  • Fitzroy Tavern - 1 min walk
  • Duke of York - 1 min walk
  • House of Ho - 1 min walk
  • Lima - 1 min walk
Map

About this property

Charlotte Street Hotel, Firmdale Hotels

Charlotte Street Hotel, Firmdale Hotels puts you in a great location, within a 15-minute walk of The British Museum and Oxford Street. Guests can indulge in massages, and Oscar serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a terrace. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Goodge Street Underground Station is 4 minutes and Tottenham Court Road Underground Station is 6 minutes.

Languages

English, French, Polish, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (GBP 44 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Bicycle rentals nearby

Working away

  • Meeting rooms
  • Conference space (43 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2000
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility (select rooms)
  • Assistive listening devices available

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Oscar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 26 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for GBP 66.0 per night
  • Rollaway beds are available for GBP 66.0 per night

Parking

  • Valet parking costs GBP 44 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Charlotte Street Hotel, Firmdale Hotels Hotel
Charlotte Street Hotel London
Charlotte Street London
Hotel Charlotte Street
Charlotte Street Hotel London, England
Charlotte Street Hotel, Firmdale Hotels London
Charlotte Street Hotel, Firmdale Hotels Hotel London

Frequently asked questions

Does Charlotte Street Hotel, Firmdale Hotels offer free cancellation for a full refund?
Yes, Charlotte Street Hotel, Firmdale Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Charlotte Street Hotel, Firmdale Hotels?
As of 02 June 2023, prices found for a 1-night stay for 2 adults at Charlotte Street Hotel, Firmdale Hotels on 11 June 2023 start from R8 832, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Charlotte Street Hotel, Firmdale Hotels?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Charlotte Street Hotel, Firmdale Hotels?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Charlotte Street Hotel, Firmdale Hotels?
Yes. Valet parking costs GBP 44 per day.
What are the check-in and check-out times at Charlotte Street Hotel, Firmdale Hotels?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Charlotte Street Hotel, Firmdale Hotels and nearby?
Have fun during the warmer months with activities nearby such as cycling. Charlotte Street Hotel, Firmdale Hotels also has a fitness center.
Are there restaurants at or near Charlotte Street Hotel, Firmdale Hotels?
Yes, there's an onsite restaurant, Oscar.
What's the area around Charlotte Street Hotel, Firmdale Hotels like?
Charlotte Street Hotel, Firmdale Hotels is in London City Centre, a short 4-minute walk from Goodge Street Underground Station and 10 minutes' walk from The British Museum. Travelers say that the hotel is in a great location.

Reviews

9,4

Exceptional

9,9/10

Cleanliness

9,7/10

Staff & service

9,6/10

Amenities

9,7/10

Property conditions & facilities

8,5/10

Eco-friendliness

Reviews

10/10 Exceptional

DAVID, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Nora, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Love this hotel. Everything is great: bedding, decor, staff, location. Will be back!
Graciela, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything is perfect at the Charlotte Street Hotel
Fran, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Everything
Rosina, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

nina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Victoria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, comfy rooms.
Fabulous welcome. Great location. We enjoyed the honesty bar for residents. Good breakfast too!
alan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very lovely hotel. Stayed a few times and it’s always superb, which is why I come back time and again.
Jennifer, 1-night business trip
Verified Hotels.com guest review