The Windsor Suites

Photo gallery for The Windsor Suites

Primary image
Seasonal outdoor pool, a heated pool
Seasonal outdoor pool, a heated pool
Seasonal outdoor pool, a heated pool
Balcony

Overview of The Windsor Suites

VIP Access

The Windsor Suites

4.0 star property
4-star hotel with 2 restaurants, near Pennsylvania Convention Center

8,4/10 Very good

1 296 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • 24-hour fitness center
  • Valet parking
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Library
For families
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Center City
  • Pennsylvania Convention Center - 10 min walk
  • Rittenhouse Square - 13 min walk
  • Philadelphia Museum of Art - 18 min walk
  • Drexel University - 20 min walk
  • University of Pennsylvania - 20 min walk
  • Liberty Bell Center - 24 min walk
  • Temple University - 31 min walk
  • Philadelphia Zoo - 36 min walk
  • Reading Terminal Market - 4 min drive
  • Eastern State Penitentiary - 7 min drive

Getting around

  • Philadelphia Intl. Airport (PHL) - 15 min drive
  • Philadelphia, PA (PNE-Northeast Philadelphia) - 19 min drive
  • Blue Bell, PA (BBX-Wings Field) - 27 min drive
  • Trenton–Mercer Airport (TTN) - 42 min drive
  • Philadelphia University City Station - 4 min drive
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • 30th St Station - 19 min walk
  • City Hall Station - 6 min walk
  • Race Vine Station - 8 min walk
  • 13th St. Station - 10 min walk

About this property

The Windsor Suites

The Windsor Suites puts you in a great location, within a 15-minute walk of Pennsylvania Convention Center and Rittenhouse Square. After splashing around at the seasonal outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Other highlights at this upscale hotel include a 24-hour fitness center, a fitness center, and a terrace. Fellow travelers say good things about the helpful staff and central location. Public transportation is just a short walk: City Hall Station is 6 minutes and Race Vine Station is 8 minutes.

Languages

Chinese (Mandarin), English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 170 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 2:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs and cats only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (USD 45.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's games

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space (1897 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1963
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness center
  • Heated pool
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per accommodation, per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 13 to May 1:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Parking

  • Covered valet parking costs USD 45.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Prepaid debit cards are not accepted for any bookings or onsite payments.

Also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

Frequently asked questions

Overall score and ratings

8,4

Very good

8,5/10

Cleanliness

8,7/10

Staff & service

8,3/10

Amenities

8,4/10

Property conditions & facilities

7,9/10

Eco-friendliness

10/10 Exceptional

Awesome!
The place was as clean as can be. Great view from the balcony. A mini apartment basically.
Tyler, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Short handed
The hotel is very nice. But they were behind in having rooms ready. We had to send towels back and ask for more because there wasn't enough. We had no handsoap in our room and a few other things. I think they were short on staff
asantewaa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great view of the city
Beautifully designed building and rooms. Ample amount of space, large size kitchen, and a great balcony overlooking the city.
Jacqueline, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Upgraded to a one bedroom but the beds were so small. My husband and I could hardly fit. Def not queen size bed. Used Valet parking-$90 for 2 nights and my car is damaged. Have been waiting hours for management to call me back.
Beverly, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Samantha, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Cindy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sam at the front desk was so sweet and helpful-she really added to our stay!
Hope, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Adam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very secure site. Access to building limited to those with room keys. Felt safe and comfortable!
Linda, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jose Luis, 1-night family trip
Verified Hotels.com guest review