Fiesta Americana Cozumel All Inclusive

Photo gallery for Fiesta Americana Cozumel All Inclusive

Primary image
Beach towels, snorkeling
Beach towels, snorkeling
2 outdoor pools, open 8:00 AM to 7:00 PM, free cabanas, pool umbrellas
2 outdoor pools, open 8:00 AM to 7:00 PM, free cabanas, pool umbrellas

Overview of Fiesta Americana Cozumel All Inclusive

VIP Access

Fiesta Americana Cozumel All Inclusive

4.0 star property
All-inclusive beach property with spa, near Chankanaab National Park

8,6/10 Fabulous

984 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600
Main amenities
  • Daily housekeeping
  • 7 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Beach towels
  • Children's pool
  • Pool bar
  • Swim-up bar
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Chankanaab National Park - 18 min walk
  • Chankanaab Beach Adventure Park - 19 min walk
  • Arrecifes de Cozumel National Park - 1 min drive
  • Corona Beach - 3 min drive
  • Paradise Beach - 7 min drive
  • Mr. Sancho's Beach Club - 8 min drive
  • Playa Mia Grand Beach and Water Park - 8 min drive
  • Stingray Beach - 13 min drive
  • Punta Langosta Pier - 18 min drive
  • San Francisco Beach - 12 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

About this property

Fiesta Americana Cozumel All Inclusive

With access to onsite snorkeling, Fiesta Americana Cozumel All Inclusive is a great choice for your beach stay in Cozumel. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Rosato, one of 7 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this upscale property include 2 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers like the comfortable beds and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • 7 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Lifeguard on site

What to do

  • Yoga classes
  • Snorkeling
  • Pool table
  • Air hockey
  • Foosball
  • Golfing nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center (1560 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free pool cabanas
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Day bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
El Mexicano - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Peninsula - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Cevicheria - This beachfront seafood restaurant specializes in seafood and serves lunch only. Guests can enjoy drinks at the bar. Open select days.
Vina del Mar - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.44 per accommodation, per night

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
Fiesta Americana All Inclusive Cozumel
Fiesta Americana Cozumel
Fiesta Americana Cozumel All Inclusive
Fiesta Cozumel
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Fiesta Americana Cozumel All Inclusive Hotel
Fiesta Americana Cozumel All Inclusive
Hotel Fiesta Americana Cozumel - All Inclusive Cozumel
Cozumel Fiesta Americana Cozumel - All Inclusive Hotel
Hotel Fiesta Americana Cozumel - All Inclusive
Fiesta Americana Cozumel - All Inclusive Cozumel
Fiesta Americana All Inclusive Hotel
Fiesta Americana All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Cozumel All Inclusive Cozumel
Fiesta Americana Cozumel All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

8,6

Fabulous

9,1/10

Cleanliness

9,1/10

Staff & service

8,2/10

Amenities

8,5/10

Property conditions & facilities

8,0/10

Eco-friendliness

10/10 Exceptional

This was the fifth time we stayed at this resort. Even though the beach did not have the usual amenities and restaurants, we had a great time and the staff was excellent as usual. We enjoy the quiet location and the snorkeling right in front of the resort is excellent. We would stay there again but hope the beach and beach restaurants will be open in the future.
Linda Kay, 6-night family trip
Verified Expedia guest review

8/10 Very good

MARCOS, 3-night trip
Verified Expedia guest review

2/10 Poor

Beach closed - staff didn't own it. City told us. Pool dirty. Son got food poising. The room was not cleaned by 5 PM. Difficult to check out. Left early.
Rachel, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved it.
Loved everything about the place. Good location. Good food. Quiet surroundings. Nice ambience. Would definitely book again.
David, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Not suitable for neurodiversity , just read the lower comments all are real
Jaime, 3-night trip
Verified Expedia guest review

8/10 Very good

Beautiful resort and amazing food! I booked to come back in November! Only didn’t like that the beach was closed, Pools need to be cleaned and new tile. My 13 month old son, had tiles in his month and I had to get them out of his mouth because he was choking. I saw another man cut his foot on them. The swings by the pool and bar were loose and my husband almost fell, we heard it break and another person fell from it right in front of us!!! Lastly, my husband ate the mussels in the Asian restaurant and got food poisoning so bad !!! It ruined two days from our vacation. Hopefully they can give us a promo code to use when we come back, especially since we travel to Cozumel once a year! Everything else BEAUTIFUL! Loved and can’t wait to come back
Stevan, 1-night family trip
Verified Expedia guest review

6/10 Good

Food made us sick multiple times and is also somewhat limited. Bars open limited hours as well. No "traditional" beach option and no adults-only area. Views are gorgeous, staff is very sweet and helpful. Good for a long weekend, but would not have wanted to spend any more time there.
Allison, 3-night romance trip
Verified Expedia guest review

6/10 Good

The staff was excellent! Everyone was nice and very helpful. I love how they took precautions due to Covid. I didn’t like that there was no beach and the restaurant and rental place across the street was closed. My wife looked forward to the beach and the beds they have that set out on the ocean. We stayed in room 317 the door looked had to be fixed twice during our stay.
Dramon L, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cozumel dive vacation
This hotel is excellent, the service is great and food actually taste good with a lot of variety. The only issue was the room can use some maintenance. The sliding glass door to the patio needed the handle fixed and there was a cracked tile in the restroom, but trust me it didn't take anything away from the comfort and cleanliness of the room.
Badar, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Where do we start? While checking into the property, it was rushed to say the least. They seemed to leave out all pertinent info such as if you do not make a reservation for supper, you don’t get to go to supper. There are 3 options to choose from, and you MUST make a reservation the day of, early in the day. Or no restaurant for you. We mentioned (as Expedia says to) that we are Gold Member status, and the response from Lucio was “They know that already.” We did not get VIP checkin, we did not get a room upgrade, and we did not get any other benefit for maintaining this status with Expedia, despite this being a “VIP Hotel” that supposedly rewards Gold Status Members. What we DID get, was Lucio trying to get us to sit through a 90 minute Timeshare presentation to purchase. Umm, no. Beach Club closed, showers flooded the bathrooms, bathrooms also SO small that a large or tall person will struggle dearly just to get inside of the door as the door opens only slightly and hits the toilet) no shows or events at the resort for adults, a bartender who said “I don’t know that” to a Fuzzy Navel (It is on their drink menu!) No large buffets, (small one for Bfast and Lunch) Fruit ONLY available with breakfast. Only 1 bar for the entire resort, in the main lobby.. Overall, worst overall resort experience we have ever had in Mexico. We would NEVER return, and urge others to consider recent reviews from this property! This resort is failing in every aspect.
Nathan, 7-night romance trip
Verified Expedia guest review