6/10 Good
29 September 2023
Lisibet
Lisibet, 3-night trip
Verified Hotels.com guest review
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Grand Sunset Princess - All Inclusive
Playa del Carmen beachfront property with water park and spa
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Grand Sunset Princess - All Inclusive
Photo gallery for Grand Sunset Princess - All Inclusive
Overview of Grand Sunset Princess - All Inclusive
8,0
Very good
Property highlights
- Restaurant
- Bar
- Pool
- Free breakfast
- Spa
- Free WiFi
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
What's around
- Playa Xcalacoco13 min walk
- Gran Coyote Golf7 min drive
- El Camaleón Mayakoba Golf Course8 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)51 min drive
Main amenities
- Daily housekeeping
- On the beach
- 9 restaurants and 2 beach bars
- 3 poolside bars and 9 bars/lounges
- 3 swim-up bars
- Full-service spa
- 12 outdoor pools and indoor pool
- 4 spa tubs
- Water park
- Nightclub
- Free children's club
- Free supervised childcare
Feel at home
- Children stay free
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Children's club (free)
- Rollaway/extra beds available (surcharge)
Room options
View all photos for Super Saver
Super Saver
View all photos for Deluxe Suite, Pool Access (with Jacuzzi, Pool View)
Deluxe Suite, Pool Access (with Jacuzzi, Pool View)
View all photos for Deluxe Suite, Garden View
Deluxe Suite, Garden View
View all photos for Family Club Room - Pool Access, Pool View
Family Club Room - Pool Access, Pool View
View all photos for Family Room
Family Room
View all photos for Suite (with 2 Jacuzzis)
Suite (with 2 Jacuzzis)
View all photos for Suite with Jacuzzi and Outdoor Shower
Suite with Jacuzzi and Outdoor Shower
About this area
What's nearby
- On the beach
- Gran Coyote Golf - 7 min drive
- El Camaleón Mayakoba Golf Course - 8 min drive
- Tres Rios Ecopark - 13 min drive
- Quinta Avenida - 11 min drive
- Central Square - 13 min drive
- Mamitas Beach - 24 min drive
- Playa del Carmen Main Beach - 26 min drive
- Playa del Carmen Maritime Terminal - 15 min drive
- Playacar Golf Club - 17 min drive
- Maroma Beach - 26 min drive
Getting around
Restaurants
- Snack Riviera - 2 min walk
- Yucatán Main Restaurant - 6 min walk
- Las Brisas Restaurant & Lounge Bar - 13 min drive
- Restaurant Piaf - 10 min walk
- Sakura - 16 min walk
About this property
Grand Sunset Princess - All Inclusive
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Land activities
Volleyball
Languages
English, French, German, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
At a glance
Hotel size
- 672 rooms
Arriving/Leaving
- Check-in time from 3:00 PM - midnight
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
- Babysitting*
- Free supervised childcare
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible parking and van parking on site
Offsite
- Free beach shuttle
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free buffet breakfast each morning 7:00 AM–10:00 AM
- 9 restaurants
- 9 bars/lounges
- 2 beach bars
- 3 poolside bars
- 3 swim-up bars
- Coffee/tea in a common area
- Free daily reception
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Free children's club
- Water park access (surcharge)
- Children's pool
- Playground
- Free supervised childcare/activities
- Lifeguard on site
What to do
- On the beach
- Free beach shuttle
- Tennis
- Beach volleyball
- Archery
- Kayaking
- Snorkeling
- Evening entertainment
- Shopping
- Pool table
- Table tennis
- Scuba diving nearby
Working away
- 5 meeting rooms
- Conference space (5425 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free beach cabanas
- Free beach shuttle
- Bicycle rentals
- Free pool cabanas
- Beach towels
- Beach umbrellas
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Television in common areas
- 24-hour fitness center
- 12 outdoor pools
- An indoor pool
- Water park access (surcharge)
- Arcade/game room
- Full-service spa
- Nightclub
- 4 spa tubs
- 2 outdoor tennis courts
- Sauna
- Massage/treatment rooms
- Steam room
- Vegetarian dining options
- Humane treatment of captive wild animals
- Banquet hall
- Reception hall
Accessibility
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Home comfort
- Air conditioning (climate-controlled)
- Ceiling fan
- Free stocked minibar
- Coffee/tea maker
- Iron/ironing board
- Window screens
Sleep well
- Blackout drapes/curtains
- Free rollaway/extra bed
- Bed sheets provided
What to enjoy
- Balcony
- Separate living room
Freshen up
- Private bathroom
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dining
Buffet Naranja - This buffet restaurant serves breakfast, lunch, and dinner.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Le Fleur - This theme restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
La Vaqueria - This theme restaurant serves dinner only. Reservations are required. Open daily.
Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Fees & policies
Optional extras
- Late check-out can be arranged for an extra charge of MXN 50 (subject to availability)
Children & extra beds
- In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
- Pool access available from 8:00 AM to 8:00 PM
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Policies
Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property
Frequently asked questions
Reviews
8,0
Very good
8,6/10
Cleanliness
8,2/10
Staff & service
8,0/10
Amenities
8,2/10
Property conditions & facilities
8,4/10
Eco-friendliness
Reviews
4/10 Fair
18 September 2023
Liam
Liam, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2023
Javier
Javier, 2-night trip
Verified Hotels.com guest review
4/10 Fair
15 July 2023
Yassine
Yassine, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2023
Jorge Guillermo
Jorge Guillermo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2023
Deshira
Deshira, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
05 July 2023
Maria
Maria, 6-night trip
Verified Expedia guest review
10/10 Exceptional
05 July 2023
Lucino benjamin
Lucino benjamin, 1-night trip
Verified Hotels.com guest review
6/10 Good
05 July 2023
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