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All properties in Interlaken, Canton of Bern, Switzerland
1 room, 2 adults

The Hey Hotel

3-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Höheweg 7, Interlaken, 3800, Switzerland

Mountain hotel with restaurant, near Mystery Rooms
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great location. Friendly staff. However the room is a bit smallMar 5, 2021
  • Really well located and clean hotel in the center of Interlaken. The communication of the…Mar 4, 2021

The Hey Hotel

from ZAR 3,572
  • Superior Double Room
  • Standard Double Room
  • Family Room
  • Superior Single Room
  • Standard Single Room
  • Standard Triple Room

What’s around The Hey Hotel

Landmarks

  • In Central Interlaken
  • Lake Brienz - 31 min walk
  • Lake Thun - 32 min walk
  • Mystery Rooms - 8 min walk
  • Hoeheweg - 1 min walk
  • Kletterhalle Interlaken - 3 min walk
  • Kunsthaus Interlaken - 3 min walk
  • Interlaken Casino - 7 min walk

Getting around

  • Bern (BRN-Belp) - 42 min drive
  • Interlaken West Station - 4 min walk
  • Interlaken Ost Station - 15 min walk
  • Interlaken (ZIN-Interlaken Ost Railway Station) - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*

  • Restrictions apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Covered onsite self parking (CHF 15.00 per day)

  • Height restrictions apply for onsite parking

  • Onsite garage

  • 24-hour offsite parking nearby (CHF 15.00 per day)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Cross-country skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
Working away
  • Number of meeting rooms - 3
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Languages Spoken
  • English
  • French
  • German
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Coffee/tea maker
Freshen up
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

The Hey Hotel’s small print

Also known as

  • The Hey Hotel Hotel
  • The Hey Hotel Interlaken
  • The Hey Hotel Hotel Interlaken

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Optional extras

Covered self parking costs CHF 15.00 per day

Parking is available nearby and costs CHF 15.00 per day (open 24 hours)

Rollaway beds are available for CHF 75.0 per night

Buffet breakfast is offered for an extra charge of CHF 25 for adults and CHF 12.50 for children (approximately)

Cribs/Infant beds are available for CHF 20.0 per night

Pets are allowed for an extra charge of CHF 15 per pet, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Hey Hotel

  • Does The Hey Hotel offer free cancellation for a full refund?
    Yes, The Hey Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Hey Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Hey Hotel?
    Yes. Self parking costs CHF 15.00 per day.
  • Are pets allowed at The Hey Hotel?
    Yes, cats and dogs are welcome. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at The Hey Hotel?
    You can check in from 3:00 PM - 5:30 AM. Check-out time is 11:00 AM.
  • Are there restaurants at or near The Hey Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Per Bacco (5-min walk), Città Vecchia (6-min walk), and Stadthaus (6-min walk).
  • Is there an onsite casino at The Hey Hotel?
    No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.
  • What is there to do at The Hey Hotel and nearby?
    During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes segway rentals.

Recent reviews

Fabulous 8,8 From 49 reviews

Very good 8,0
Friendly staff - Basic Hotel
Compared to how it was before it looks very fresh now. Very central, greatly located to walk to many places. Staff very kind. The room was very basic though (no amenities) and the bed was unfortunately very uncomfortable for our liking (hard). All in one for a short stay, ok.
ie2 night trip
Exceptional 10,0
The hotel was modern and clean and had an adorable marketing scheme including the word ‘hey’ in everything. The staff were friendly and helpful, and we really enjoyed the location.
us2 night romance trip
Exceptional 10,0
Central , grand and up class !
Hey hotel is situated right in the Center of Interlaken so it’s very convenient. We were upgraded due to low occupancy and the room was great. They offer free parking and even ironing to us! The restaurant / bar is nice and chic. Overall we were happy with our stay.
Ahmed Ali, ie2 night trip
Very good 8,0
Overall, it is a decent place to stay. The room was clean, spacious, in a good area, staff was friendly and responsive. We requested extra pillows and fan and they were provided with no problem.
us1 night trip
Exceptional 10,0
Great Service!
Beautiful stay at the Hey Hotel! Excellent service and welcome, perfect location, reasonably priced, would definitely recommend!
yusra, us1 night trip
Exceptional 10,0
convenient location, nice restaurant good also for aperitifs
Calatrava, us1 night family trip
Very good 8,0
Angenehmer Aufenthalt, schönes Hotel und nettes Personal. Das Frühstück fand ich in Bezug auf Wurst- und Käseauswahl nicht so überzeugend, was vermutlich auf Covid-19-Massnahmen und die vorgefertigten Teller zurückzuführen ist - das ist aber nur eine Bemerkung am Rande und wir können das Hotel sehr empfehlen, es wird sicher nicht unser letzter Aufenthalt dort sein.
ch1 night trip
Very good 8,0
Ganz ok
Hitel war ok, etwas harte Matratzen. Essen war nicht sehr gut, es gab 1 Menu und das war nicht sonderlich gut. Frühstück war ok wegen Corona kein Buffet. Empfang hat uns super bedient sogar Lunchpaket organisiert.
ch1 night trip
Exceptional 10,0
Le confort à Interlaken
Un séjour confort. Une chambre belle et spacieuse.
Rayan, fr1 night trip with friends
Exceptional 10,0
Nettes Personal. Zimmer waren Sauber. Parkmöglichkeit
Adam, ch3 night trip

The Hey Hotel