Stars Hotel & Spa

Photo gallery for Stars Hotel & Spa

Primary image
Indoor pool, outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Indoor pool, outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Superior Double Room | Minibar, in-room safe, desk, laptop workspace
Standard Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Overview of Stars Hotel & Spa

Stars Hotel & Spa

3.5 star property
3.5-star hotel with spa, near Jemaa el-Fnaa

8,8/10 Fabulous

75 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Angle Rue Sebou et Rue Ouadi Guéliz, Rue Ouadi Naffis, Marrakech, Marrakesh-Safi, 40000
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Indoor pool and outdoor pool
  • 2 spa tubs
  • Steam room
  • 2 coffee shops/cafes
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Gueliz
  • Jemaa el-Fnaa - 23 min walk
  • Majorelle Gardens - 7 min drive

Getting around

  • Menara Airport (RAK) - 13 min drive
  • Marrakech Central Station - 19 min walk
  • Airport shuttle (surcharge)

About this property

Stars Hotel & Spa

3.5-star hotel in the heart of Gueliz
Consider a stay at Stars Hotel & Spa and take advantage of free continental breakfast, a roundtrip airport shuttle, and a terrace. Treat yourself to a Swedish massage at ORELIA, the onsite spa. The onsite café, PENSEE, features light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 coffee shops/cafes and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • A 24-hour front desk, tour/ticket assistance, and a front desk safe
  • Massage treatment rooms, smoke-free premises, and a porter/bellhop
  • Concierge services and an elevator
Room features
All guestrooms at Stars Hotel & Spa offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch Smart TVs with digital channels
  • Daily housekeeping, desks, and phones

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Local laws may restrict unmarried guests from sharing a room

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:00 AM
  • 2 coffee shops
  • Restaurant

Traveling with children

  • Lifeguard on site

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • 2 spa tubs
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Visual fire alarm
  • Well-lit path to entrance

Languages

  • Arabic
  • English
  • French

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

ORELIA has 2 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a steam room.

The spa is open daily.

Dining

PENSEE - This café serves breakfast, lunch, dinner, and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • City/local tax: MAD 11

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 150 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge of MAD 400 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:30 AM to 6:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Stars Hôtel
STARS HOTEL
Stars Hotel & Spa Hotel
Stars Hotel & Spa Marrakech
Stars Hotel & Spa Hotel Marrakech

Frequently asked questions

Does Stars Hotel & Spa offer free cancellation for a full refund?
Yes, Stars Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Stars Hotel & Spa?
As of 25 September 2022, prices found for a 1-night stay for 2 adults at Stars Hotel & Spa on 26 September 2022 start from R1 444, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Stars Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Stars Hotel & Spa?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 10:30 AM to 6:30 PM.
Are pets allowed at Stars Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Stars Hotel & Spa?
Sorry, there's no onsite parking at Stars Hotel & Spa.
Is airport shuttle service offered by Stars Hotel & Spa?
Yes, an airport shuttle is available. The charge is MAD 150 per room one-way.
What are the check-in and check-out times at Stars Hotel & Spa?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge of MAD 400 (subject to availability).
Is there an onsite casino at Stars Hotel & Spa?
No, this hotel doesn't have a casino, but Casino de Marrakech (15-min walk) and Le Grand Casino de la Mamounia (9-min drive) are both nearby.
What is there to do at Stars Hotel & Spa and nearby?
Stars Hotel & Spa has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Stars Hotel & Spa?
Yes, there's an onsite restaurant, PENSEE. Nearby restaurants include Le Warner (3-min walk), l'Adresse Café Restaurant (3-min walk), and Chami (4-min walk).
What's the area around Stars Hotel & Spa like?
Stars Hotel & Spa is in Gueliz, a short 20-minute walk from Majorelle Gardens and 6 minutes' walk from Marrakech Plaza.

Overall score and ratings

8,8

Fabulous

9,1/10

Cleanliness

8,8/10

Staff & service

7,9/10

Amenities

8,6/10

Property conditions & facilities

8,3/10

Eco-friendliness

10/10 Exceptional

Worth it
Good 4 Star hotel: - Specious rooms - Different types of breakfast choices - Nice rooftop pool - Great spa facilities and options - Excellent customer service To be even better: - Little more focus on cleaning - Small bits and pieces of refurbishment/fixing needed
Modris, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed my stay at this new hotel. Very friendly staff, clean rooms and easy access to all nearby attractions. However the breakfast is not buffet, it served to you from 4 available options, no refill of drinks, therefore any extra drinks are chargeable.
Isfan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Asmo, 2-night trip
Verified Hotels.com guest review

8/10 Very good

A new and clean hotel.
Qasem, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff were brilliant, friendly and helpful. Food and breakfasts great, room spacious and clean. Just away from main road so quiet but still accessible. Quite new so not all taxi drivers knew it, and I had to show them a map.
Peter, 9-night trip
Verified Expedia guest review

6/10 Good

Is okay
elbachir, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay. Wonderful staff
I stayed at the Stars Hotel after reading good reviews and it did not disappoint. The receptionists were absolutely wonderful and very helpful. I would stay here again
Stephen, 2-night trip
Verified Hotels.com guest review

4/10 Fair

It was a bad experience, first of all they didn’t give the room I booked and payed for , and it was dorty and noisy too
Muhammad, 1-night trip
Verified Expedia guest review

2/10 Poor

Not nice
richard, 2-night trip
Verified Orbitz guest review

2/10 Poor

Very poor management & staff
RAYAN, 2-night trip with friends
Verified Expedia guest review