Hotel Pinheiros do Caracol

Photo gallery for Hotel Pinheiros do Caracol

Primary image
Balcony
Terrace/patio
Minibar, in-room safe, laptop workspace, blackout drapes
Minibar, in-room safe, laptop workspace, blackout drapes

Overview of Hotel Pinheiros do Caracol

Hotel Pinheiros do Caracol

3.0 star property
3-star hotel in Canela with restaurant and bar/lounge

9,8/10 Exceptional

26 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
Map
Rua Pedro Luiz Oliveira, Canela, RS, 95680000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Minibar
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Gramado Covered Street - 17 min drive
  • Mini Mundo - 21 min drive

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 116 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Pinheiros do Caracol

A great choice for a stay in Canela, Hotel Pinheiros do Caracol features an airport shuttle. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 9:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 11 lbs)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: 10 percent of room rate

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for BRL 90.0 per day
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 65 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Pinheiros Do Caracol Canela
Hotel Pinheiros do Caracol Hotel
Hotel Pinheiros do Caracol Canela
HOTEL POUSADA PINHEIROS DO CARACOL
Hotel Pinheiros do Caracol Hotel Canela

Frequently asked questions

Overall score and ratings

9,8

Exceptional

9,9/10

Cleanliness

9,9/10

Staff & service

10,0/10

Amenities

9,9/10

Property conditions & facilities

9,8/10

Eco-friendliness

10/10 Exceptional

Sila, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aconchegante
Local tranquilo e com muito verde em volta. Pessoal super gentil e atencioso. Ambiente familiar e aconchegante. Ótima música ambiente. Excelente café da manhã. Atendimento personalizado.
JOEL, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Incrivel
carlos, 1-night trip
Verified Hotels.com guest review

8/10 Very good

incrivel
Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente opção em Canela
Instalações e localização excelentes, em meio à natureza e com muito comforto. O atendimento da equipe é uma experiência à parte, todos extremamente atenciosos e profissionais. Recomendo a quem quiser conhecer Canela se sentindo em casa.
Marcelo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maravilhoso
Lugar sossegado é muito aconchegante. Lindo em meio à natureza e com atendimento maravilhoso. Com certeza voltaremos.
Graziela Surli, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bem vindo a Canela.
A estadia foi incrível. O lugar é lindo, numa rua exclusiva. Tem árvores lindas no entorno. A acomodação e perfeita. A entrada, a sala de recepção, a música ambiente. O quarto e enorme e o banheiro muito bom. Não tem nada que me desagradou. Além disso a recepção com a Gabriela foi demais. Parecíamos amigos. A Ingrid e muito simpática também. Já estou com saudades.
Vista da janela do meu quarto.
Floresta no fundo da pousada.
Cristian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Experiência maravilhosa.
Experiência maravilhosa! Hotel com mimos e cortesia que foi desde um chá com cuca de boas vindas até uma massagem relaxante fenomenal. Quarto cheiroso e acolhedor. Café da manhã muito gostoso.Super recomendo.
Alexandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

BRUNO DE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review