Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Photo gallery for Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Primary image
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

3.5 star property
3.5-star hotel with restaurant, near Bass Pro Shops at the Pyramid

7,4/10 Good

980 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is R3 044
Price available on 2022/07/29
Map
300 N 2nd Street, Memphis, TN, 38105
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Library
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown Memphis
  • Bass Pro Shops at the Pyramid - 10 min walk
  • AutoZone Park - 17 min walk
  • Orpheum Theatre - 20 min walk
  • Beale Street - 21 min walk
  • FedEx Forum - 22 min walk
  • Mississippi River - 23 min walk
  • Beale Street Landing - 24 min walk
  • National Civil Rights Museum at the Lorraine Motel - 28 min walk
  • Mud Island - 31 min walk
  • St. Mary's Catholic Church - 1 min drive

Getting around

  • Memphis International Airport (MEM) - 15 min drive
  • Memphis Central Station - 8 min drive
  • Free area shuttle

About this property

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel puts you just a 5-minute drive from Beale Street and AutoZone Park. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Notes & Provisions , which serves breakfast and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights. The comfortable beds and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 230 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 110 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Onsite self parking (USD 22 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free area shuttle within 3 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Free local shuttle
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (2320 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • English

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Notes & Provisions - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast costs between USD 7 and USD 20 for adults, and USD 7 and USD 20 for children (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
  • Swimming pool

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 60.00 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 22 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

Overall score and ratings

7,4

Good

7,8/10

Cleanliness

8,1/10

Staff & service

6,9/10

Amenities

7,4/10

Property conditions & facilities

6,7/10

Eco-friendliness

10/10 Exceptional

Ernestina, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Robert L, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Confused?
I thought the hotel was nice, clean and comfortable. I had not been to Memphis before. We were going to bass pro while we passed through on our way to Arkansas for a funeral. I thought it was slightly over priced for the neighborhood surrounding it. Did not feel safe going in and coming out of the hotel. Checked my bill the next day and to my disappointment i had an additional charge for $50 not sure what for.
Rebecca, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nina, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Bad bad spot
Should be a nice place with a respected brand, but this hotel is rundown and trash and NOT cost efficient. Service is horrible, had to switch rooms as our first one was filthy and apparently “not supposed to have been rented” out.
Timothy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Our stay was great! Nice hotel.
Kim, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Travelers Beware
The hotel was dirty. It was difficult to check in or get service because they were short staffed. The extra money charged for the breakfast was not worth the money. The rooms were gross the furniture was ratty. The property grounds were not taken care of. I would never stay there again!
joman, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I have stayed here a couple times before, and with the location, service, and shuttle service, I’ll always stay here. Close to everything for your visit to Memphis.
Wendell T., 3-night trip
Verified Hotels.com guest review

4/10 Fair

No bang/Too much buck
Staff wasn’t ready for people checking in and we had to wait about an hour to check in after arriving. Cost did not match the facilities. For 391.00, I expected a cleaner, more organized place to stay.
Matthew, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Overpriced dirty hotel
Toilettes did not work properly. I dont think the AC vents have ever been cleaned. There are cracks in the walls. The carpet was sticky. Way over priced for what you get.
Brian, 1-night family trip
Verified Hotels.com guest review