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Palmer House a Hilton Hotel

4-star4 stars
17 E Monroe StChicagoIL60603United States of America

4-star hotel with spa, near Art Institute of Chicago
    Very Good8.4
    Vibe
    Awesome vibe
    Amenities
    Great amenities
    Service
    Fantastic service
    WiFi
    Complaints about WiFi
    3269See all 3,269 Hotels.com reviews
    From 9,688 reviewsTripAdvisor Traveller Rating

    Palmer House a Hilton Hotel

    from ZAR 2,020
    • Room, 1 King Bed, Non Smoking (Hip & Historic)
    • Room, 2 Double Beds, Non Smoking (Hip & Historic)
    • Room, 1 Double Bed, Non Smoking (Hip & Historic)
    • Executive Room, Non Smoking, Business Lounge Access
    • Executive Room, Non Smoking, Business Lounge Access
    • Room, Accessible, Non Smoking (Roll-in Shower)
    • Room, Accessible, Non Smoking (Roll-in Shower)
    • Room, Accessible, Bathtub
    • Suite, 1 King Bed, Non Smoking (Hip & Historic)
    • Suite, 2 Double Beds, Non Smoking (Hip & Historic)
    • Room, Accessible, Non Smoking (Roll-in Shower)
    • Suite, Accessible, Non Smoking (Roll-in Shower)
    • Room, Accessible, Business Lounge Access (Bathtub)
    • Executive Room, Non Smoking, Business Lounge Access
    • Suite, Multiple Beds, Non Smoking
    • Business Room, 2 Double Beds, Non Smoking
    • Business Room, 1 King Bed, Non Smoking
    • Suite, 2 Bedrooms, Non Smoking (Parlor)
    • Room, 2 Double Beds, 2 Bathrooms (Hip & Historic)
    • Room, 2 Double Beds, Accessible, Bathtub

    At a glance

    Key facts

    Hotel size

    • This hotel has 1,641 rooms
    • This hotel is arranged over 25 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    • Check-out time is noon
    • Express check-in/out
    24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    Travelling with others

    Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed *

    • Up to 75 lb

    Internet

    • WiFi in public areas *

    • WiFi in rooms *

    Transport

    Parking

    • Valet parking *
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • Buffet breakfast (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)
    Things to do
    • Indoor pool
    • Health club
    • Full-service spa
    • Spa treatment room(s)
    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Spa tub
    • Steam room
    • Sauna
    Working away
    • Business center
    • Conference space
    • Conference space size (feet) - 110000
    • Conference space size (meters) - 10219
    Services
    • 24-hour front desk
    • Concierge services
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    Facilities
    • Year Built 1925
    • Elevator/lift
    • ATM/banking
    • Safe-deposit box at front desk
    Accessibility
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    • Premium bedding
    • Pillowtop mattress
    Things to enjoy
    • In-room massage available
    Freshen up
    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer
    Be entertained
    • TV
    • Pay movies
    • Premium TV channels
    • Video-game console
    Stay connected
    • Desk
    • Free newspaper
    • WiFi (surcharge)
    • Phone
    Food and drink
    • Refrigerator (on request)
    • Microwave (on request)
    More
    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Balance Spa offers massages, facials, and beauty services. This full-service health spa includes 12 treatment rooms and a hair salon.

    Awards and affiliations

    • The property is a member of Historic Hotels of America.

    Palmer House a Hilton Hotel’s small print

    Also known as

    • Hilton Palmer
    • Palmer House Hilton Hotel Chicago
    • Chicago Palmer House Hilton
    • Hilton Hotel Palmer
    • Palmer House Chicago
    • The Palmer House Hilton Hotel Chicago
    • The Palmer House Hilton
    • Hilton Palmer House
    • House Hilton
    • Palmer Hilton
    • Palmer Hilton House
    • Palmer House
    • Palmer House Hilton
    • Palmer House Hilton Chicago
    • Palmer House Hilton Hotel

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Children under 18 years old are not allowed in the spa without adult supervision.

    Guests under 13 years old are not allowed in the spa.

    Parking height restrictions apply.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Deposit: USD 50.00

    Optional extras

    Self parking costs USD 46.00 per night

    Valet parking costs USD 82.00 per night with in/out privileges

    Microwaves are available for USD 40 per stay

    Refrigerators are available for USD 40 per stay

    Rollaway beds are available for USD 40.00 per stay

    Breakfast costs between USD 7 and USD 11 per person (approximately)

    Pets are allowed for an extra charge of USD 50 per accommodation, per stay

    WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

    WiFi is available in public areas for USD 12.95 per night (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Palmer House a Hilton Hotel

    Landmarks

    • In The Loop
    • Art Institute of Chicago - 5 min walk
    • Millennium Park - 5 min walk
    • Willis Tower - 11 min walk
    • Skydeck Ledge - 11 min walk
    • John Hancock Center - 28 min walk
    • University of Illinois Chicago - 36 min walk
    • Chicago Cultural Center - 6 min walk

    Getting around

    • Chicago, IL (MDW-Midway Intl.) - 20 min drive
    • Chicago, IL (ORD-O'Hare Intl.) - 34 min drive
    • Chicago, IL (PWK-Chicago Executive) - 36 min drive
    • Millennium Station - 8 min walk
    • Chicago Van Buren Street Station - 9 min walk
    • Chicago Union Station - 16 min walk
    • Monroe Station - 1 min walk
    • Monroe Station - 2 min walk
    • Adams-Wabash Station - 3 min walk
    • Self parking (surcharge)
    • Valet parking (surcharge)

    Recent reviews

    Very Good 8.4 From 3,269 reviews

    Palmer House a Hilton Hotel
    Exceptional10.0
    Hotel was grand and elegant. Glad that I was finally able to stay there. Has been booked all the other times I’ve tried. Now I see why
    Cynthia, us2 night trip
    Palmer House a Hilton Hotel
    Very Good8.0
    Not the cleanest but not the worst
    Stayed here my wedding night. All my guests from out of town also booked rooms here. No big problems but the bathrooms are NOT very clean. My husband is bald and I have extremely short blonde hair and there were long black hairs on the wall of the shower. Rest of bathroom wasn’t super clean either.
    Corinne, us1 night trip
    Palmer House a Hilton Hotel
    Very Good8.0
    Great Location...Below Average Service
    Check in was not smooth as I had made my reservation through Hotels.com (cheaper than my Hilton Honors rate, which makes no sense). Long line and then complicated check-in started off stay on the wrong foot. Then when my son and I were in the bar area, we couldn't find anyone to serve us drinks and food. I think only one waiter was trying to cover the whole bar/lobby area. Way under-staffed and I had to go to the bar and wait 15 minutes for an over-priced cocktail for us. Still no waiter, so we left. You lost additional cocktails and food revenue as a result of your under-staffed scheduling.
    Gary, us2 night trip
    Palmer House a Hilton Hotel
    Exceptional10.0
    Classic
    A beautiful classic hotel. If you want fresh design, spacious rooms and a top of line bathroom this is not your place. However, I’m a repeat customer when price is right for it’s convenient location and common area benefits. Enjoy hanging out in lobby. Must try brownie dessert.
    Magaly Novo, us4 night trip
    Palmer House a Hilton Hotel
    Very Good8.0
    Lovely hotel
    Very good......friendly staff, great breakfast, big gym, etc, etc! oh! and great location for all I wanted to do.
    Gay, us5 night trip

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    Palmer House a Hilton Hotel

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