Palmer House a Hilton Hotel

Photo gallery for Palmer House a Hilton Hotel

Primary image
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Palmer House a Hilton Hotel

Palmer House a Hilton Hotel

4.0 star property
4-star hotel with spa, near Millennium Park

8,0/10 Very good

1 209 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is R4 473
Price available on 2022/10/30
Map
17 E Monroe St, Chicago, IL, 60603
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Chicago
  • Millennium Park - 3 min walk
  • Grant Park - 3 min walk
  • Art Institute of Chicago - 5 min walk
  • Michigan Avenue - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • Chicago Riverwalk - 14 min walk
  • Field Museum of Natural History - 27 min walk
  • Navy Pier - 30 min walk
  • Soldier Field - 33 min walk

Getting around

  • Chicago Midway Airport (MDW) - 30 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive
  • Chicago, IL (PWK-Chicago Executive) - 48 min drive
  • Millennium Station - 7 min walk
  • Chicago Van Buren Street Station - 8 min walk
  • Chicago Union Station - 16 min walk
  • Monroe Station (Red Line) - 1 min walk
  • Monroe Station (Blue Line) - 2 min walk
  • Madison-Wabash Station - 3 min walk

About this property

Palmer House a Hilton Hotel

4-star historic hotel near Millennium Park
Chicago Riverwalk and Michigan Avenue are located near Palmer House a Hilton Hotel, which provides a grocery/convenience store, designer stores on site, and a coffee shop/cafe. Indulge in a massage, a body wrap, and a body treatment at Balance Spa, the onsite spa. The onsite restaurant, Lockwood Lobby Bar, features American cuisine and happy hour. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An indoor pool
  • Breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An electric car charging station, a porter/bellhop, and express check-out
  • ATM/banking services, express check-in, and an elevator
  • Guest reviews speak well of the central location and helpful staff
Room features
All guestrooms at Palmer House a Hilton Hotel offer comforts such as premium bedding and laptop-compatible safes, as well as amenities like desk chairs and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 37-inch TVs with premium channels
  • Video-game consoles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 1641 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (up to 75 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 52 per night)
  • Onsite valet parking (USD 75 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free
  • Grocery/convenience store

What to do

  • Shopping
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • 77 meeting rooms
  • Coworking spaces
  • Conference center (130000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1873
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Designer stores on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Video-game console
  • 37-inch TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone
  • Desk chair

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

Balance Spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Lockwood Lobby Bar - This lobby lounge specializes in American cuisine. Happy hour is offered.
Lockwood Express - This café serves breakfast, lunch, and light fare. Open daily.
Lockwood Restaurant - This restaurant serves breakfast only. Open select days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per night (rates may vary)
  • Wired Internet access is available in guestrooms for USD 12.95 (rates may vary)
  • Breakfast costs between USD 15 and USD 30 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Refrigerators are available for USD 40 per stay

Children & extra beds

  • Rollaway beds are available for USD 40.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Self parking costs USD 52 per night
  • Valet parking costs USD 75 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 5:30 AM to 9:00 PM
  • Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

Does Palmer House a Hilton Hotel offer free cancellation for a full refund?
Yes, Palmer House a Hilton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palmer House a Hilton Hotel?
As of 06 October 2022, prices found for a 1-night stay for 2 adults at Palmer House a Hilton Hotel on 30 October 2022 start from R4 473, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palmer House a Hilton Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Palmer House a Hilton Hotel?
Yes, there's an indoor pool. Guests have pool access from 5:30 AM to 9:00 PM.
Are pets allowed at Palmer House a Hilton Hotel?
Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Palmer House a Hilton Hotel?
Yes. Self parking costs USD 52 per night. Valet parking costs USD 75 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Palmer House a Hilton Hotel?
You can check in from 3 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Palmer House a Hilton Hotel and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palmer House a Hilton Hotel also has a sauna and a health club.
Are there restaurants at or near Palmer House a Hilton Hotel?
Yes, Lockwood Lobby Bar offers American cuisine. Nearby restaurants include The Berghoff Restaurant (3-min walk), Italian VIllage (3-min walk), and Tesori (3-min walk).
What's the area around Palmer House a Hilton Hotel like?
Palmer House a Hilton Hotel is in Downtown Chicago, a short 1-minute walk from Monroe Station (Red Line) and 3 minutes' walk from Millennium Park. The local area is central and popular for its beaches.

Overall score and ratings

8,0

Very good

8,5/10

Cleanliness

8,5/10

Staff & service

7,7/10

Amenities

8,0/10

Property conditions & facilities

8,0/10

Eco-friendliness

4/10 Fair

Overall the staff was great and the hotel historic and lovely, but very underwhelming. There was a moth flying around the room, the pillows were so uncomfortable, and we could hear the loud whirring of the elevators the entire night. I got maybe 3 hours sleep total - and the housekeeping came around knocking an hour before checkout and woke me up. I was billed $17 after checkout for something and have no idea what that was for, we only took one bottled water out of the fridge. We live in Chicago and stay downtown sometimes and while the Palmer house is a gorgeous historic landmark, this stay just wasn’t worth the money spent when I could have been much more comfortable at home.
1-night trip
Verified Hotels.com guest review

6/10 Good

Kellie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Satisfied.
great place to stay.
Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

donna, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deborah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loving the history of this hotel!
The history of this hotel is so spectacular!! I love to have friends from out of town stay here and tell them about it all it. I am so proud to live in such a beautiful city. It's magical.
Joni, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

William, 2-night trip
Verified Hotels.com guest review

6/10 Good

Location and not much else
The lobby and some of the other public areas of this hotel are beautiful but the room I had was very small even for one person. The front desk people were okay but not very helpful. The only thing we really loved was the location which is super convenient for the things we wanted to do.
Kathryn Beau, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Michaela, 2-night trip
Verified Hotels.com guest review