Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

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Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Premium Room | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Standard Room, 2 Twin Beds (2 Pers) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Overview of Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

4.5 star property
Luxury Neuss hotel with full-service spa, connected to the convention center

8,0/10 Very good

812 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Rheinallee 1, Neuss, NW, 41460
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Conference center
  • 14 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Hammfeld
  • Konigsallee - 19 min drive
  • Messe Duesseldorf - 22 min drive
  • Merkur Spiel-Arena - 24 min drive

Getting around

  • Duesseldorf International Airport (DUS) - 23 min drive
  • Cologne - Bonn Airport (CGN) - 46 min drive
  • Neuss Central Station - 5 min drive
  • Neuss Holzheim Station - 9 min drive
  • Düsseldorf Volksgarten Station - 9 min drive
  • Neuss Rheinparkcenter S-Bahn - 10 min walk

About this property

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

4.5-star luxury hotel in the heart of Hammfeld
Take advantage of a terrace, dry cleaning/laundry services, and car rentals on site at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel. Take some time to relax at the onsite spa. The onsite international cuisine restaurant, Riverside Restaurant, features brunch and light fare. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An elevator, newspapers in the lobby, and a computer station
  • A front desk safe, luggage storage, and multilingual staff
  • Guest reviews give top marks for the first-rate property condition
Room features
All guestrooms at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel have perks such as pillow menus and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 34-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 246 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 22 per night; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • 24-hour offsite parking within 164 ft (EUR 16 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • 14 meeting rooms
  • Computer station
  • Conference center (43056 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1982
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Swimming pool
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • German

Room amenities

Be entertained

  • 34-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
RiverBar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 300.00 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 24 for adults and EUR 12 for children (approximately)
  • Early check-in can be arranged for an extra charge of EUR 40.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 40.00 (subject to availability)

Renovations and closures

The property will be renovating from April 28 2022 to October 31 2022 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for EUR 40 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Covered self parking costs EUR 22 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Parking is available nearby and costs EUR 16 per day (164 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Dusseldorf Neuss
Neuss Dusseldorf
Swissotel Dusseldorf
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf/ Hotel
Swissotel Dusseldorf/ Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissotel Neuss
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Crowne Plaza Düsseldorf Neuss

Frequently asked questions

Does Crowne Plaza Düsseldorf-Neuss, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Düsseldorf-Neuss, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
Yes, there's a pool.
Are pets allowed at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
Yes. Self parking costs EUR 22 per night. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
You can check in from 3:00 PM - midnight. There's a charge of EUR 40.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 40.00 (subject to availability).
What is there to do at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel and nearby?
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel has a spa and a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
Yes, Riverside Restaurant offers international cuisine. Nearby restaurants include Casa CC Tapas (2 mi), Trattoria Emiliana (2.1 mi), and Zoco Bella (2.1 mi).
Does Crowne Plaza Düsseldorf-Neuss, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Crowne Plaza Düsseldorf-Neuss, an IHG Hotel like?
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel is located by the river in Hammfeld, a short 10-minute walk from Neuss Rheinparkcenter S-Bahn and 18 minutes' walk from Port of Neuss.

Overall score and ratings

8,0

Very good

8,5/10

Cleanliness

8,2/10

Staff & service

8,1/10

Amenities

8,0/10

Property conditions & facilities

7,9/10

Eco-friendliness

10/10 Exceptional

Dean, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eyal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family trip
Checking in was very quick. The room was very spacious and clean. The area is very quiet.
Helene, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Chia-Jung, 8-night family trip
Verified Hotels.com guest review

8/10 Very good

Mariusz, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Our room AC did not work for our visit, last night we got to change rooms but took a few tries. Breakfast was great!
Rebecca, 6-night romance trip
Verified Expedia guest review

6/10 Good

Not nice or Fait
They will not offered expensive buffet choices for a meal and since the hotel is located in the middle of nowhere we felt trapped
Rajiv, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Appreciated the free parking possibilities around the corner.
Dionne, 1-night business trip
Verified Expedia guest review

6/10 Good

Katie, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Klaus, 1-night trip
Verified Hotels.com guest review