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Luxury hotel with 5 restaurants, near Foch Square
Lack of good service, they kept making mistakes all the time
Nov 25, 2020
Great place neat and clean. Location is really good too.
Oct 18, 2020
This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
Valet parking costs USD 1.50 per day
Rollaway beds are available for USD 30.0 per night
Buffet breakfast is offered for an extra charge of USD 26 per person (approximately)
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one way)
Area shuttle service is offered for an extra charge
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
From the moment I arrived up until my departure it was a wonderful stay. I was welcomed with hot towels and drinks at check in and the lady assisting at check in was very friendly and offered plenty of information. The room that I had was spacious and well set up with a great view of the city. The hotel is located in a great neighborhood with nice restaurants and bars all around within walking distance. The hotel itself has plenty of restaurants as well. The gym is fully equipped and the pool is both indoor and outdoor. I greatly enjoyed my stay and would definitely return another time.
1 night romance trip, Feb 19, 2020
Verified Expedia guest review
The staff and hotel were excellent during our stay.
1 night romance trip, Feb 16, 2020
Verified Expedia guest review
Amazing service-entering the hotel we were met by classy doormen who rushed to help us and give us a welcome juice and hot towel. Super nice front desk and restaurant servers were lovely! Just a great hotel and made our great trip even better!!
MichelleT, 1 night romance trip, Feb 7, 2020
Verified Expedia guest review
I've stayed in 3 different hotels in Quito. Most of them are a bit dated, and this was not an exception. The staff was really helpful and professional. I did find that it was noisy inside the rooms, without a lot of insulation from the street. I would recommend asking for an interior room. When I noted the problem, the staff were quick and generous in moving me to another room, with an upgrade. The beds are pretty hard - some of this may be a cultural difference, though it was difficult for me to get a good night's sleep. The location is good and worked well for what I needed. The gym is well stocked, as it is also used by outside members. It's busy in the morning yet I was able to get on machines.
2 night business trip, Feb 4, 2020
Verified Expedia guest review
Lovely staff and enjoyed how upscale hotel was! Big room with view of city!!
3 night romance trip, Feb 1, 2020
Verified Expedia guest review
Clean, spacious rooms. Great breakfast. Amazing staff was very accommodating.
Nathan, 1 night trip, Jan 18, 2020
Verified Expedia guest review
Very high end, so much so I kinda felt out of place. Very good hotel. I would stay again but would be a bit more ready, like having better close.
Jules, 2 night trip, Jan 3, 2020
Verified Hotels.com guest review
Super clean; great bathrooms; quiet at night and morning
1 night romance trip, Dec 29, 2019
Verified Expedia guest review
The room needs to be updated. Our room was facing the street and the windows were not insulated. Additionally, the electrical outlets were old and both of our phone chargers kept falling out of them. Small but annoying part.
3 night romance trip, Nov 21, 2019
Verified Expedia guest review
The room upgrade was very satisfying. Considering the fact that i only paid $35+tax, it was such a cheap price for me to get both amazing city view on the 11th floor and breakfast at the same time. The food was great in every way, the room was clean and comfortable, and people were very kind and amiable. Excellent.
Yoobin, 1 night trip, Aug 9, 2019
Verified Hotels.com guest review