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Best Western North Phoenix Hotel

No-frills hotel in North Mountain with outdoor pool

  • Free buffet breakfast, free WiFi in lobby, and free parking
From
ZAR 1,432

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Lobby
  • Lobby
  • Pool
  • Outdoor Pool
  • Lobby
Lobby. Image 1 of 74.
1 / 74Lobby
9455 N Black Canyon Highway, Phoenix, 85021, AZ, United States of America
8,6.Fabulous.
  • The staff was very nice and helpful. However, the manager at check in seemed like she was…

    Oct 12, 2021

  • Staff was so friendly! They had hot breakfast, it was alright. Kinda confusing to enter…

    Oct 9, 2021

See all 858 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Dining options
Convenient

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 86 guestrooms
    • Daily housekeeping
    • Outdoor pool
    • Fitness center
    • 24-hour front desk
    • Air conditioning

    For families

    • Microwave
    • Private bathroom
    • Premium TV channels
    • Television
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • In North Mountain
    • Grand Canyon University - 6.6 mi / 10.5 km
    • Arizona State Capitol - 10 mi / 16.1 km
    • Phoenix Convention Center - 11.6 mi / 18.7 km
    • Footprint Center - 11.7 mi / 18.9 km
    • Gila River Arena - 11.9 mi / 19.1 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
    • Standard Room, 1 King Bed, Non Smoking, Kitchenette
    • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
    • Standard Room, 1 King Bed, Accessible, Non Smoking
    • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
    • Standard Room, 2 Queen Beds, Accessible, Non Smoking
    • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

    What’s around

    Landmarks

    • In North Mountain
    • Grand Canyon University - 6.6 mi / 10.5 km
    • Arizona State Capitol - 10 mi / 16.1 km
    • Phoenix Convention Center - 11.6 mi / 18.7 km
    • Footprint Center - 11.7 mi / 18.9 km
    • Gila River Arena - 11.9 mi / 19.1 km
    • Chase Field - 11.9 mi / 19.2 km
    • Peoria Sports Complex - 12.2 mi / 19.6 km
    • State Farm Stadium - 12.8 mi / 20.5 km
    • Camelback Mountain - 13.2 mi / 21.2 km

    Getting around

    • Sky Harbor International Airport (PHX) - 24 min drive
    • Phoenix, AZ (DVT-Phoenix Deer Valley) - 12 min drive
    • Scottsdale, AZ (SCF) - 24 min drive
    • Mesa, AZ (MSC-Falcon Field Municipal) - 40 min drive
    • Chandler, AZ (CHD-Chandler Municipal) - 43 min drive
    • 19th Avenue/ Dunlap Station - 27 min walk
    map
    See on map
    9455 N Black Canyon Highway, Phoenix, 85021, AZ, United States of America

    At a glance

    Hotel size

    • This hotel has 86 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 4:00 PM-1:00 AM
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets allowed*
    • Specific rooms only*
    • 2 per room (up to 35 lbs)

    Internet

    • Free WiFi and wired Internet access in public areas

    Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options

    Other information

    • No alcohol served onsite
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free buffet breakfast daily
    • Snack bar/deli
    • Barbecue grills
    • Water dispenser

    Things to do

    • Outdoor pool
    • Pool sun loungers
    • Fitness facilities
    • Spa tub
    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Pool umbrellas

    Working away

    • Computer station

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1997
    • Elevator
    • ATM/banking
    • Designated smoking areas
    • Picnic area
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Hair dryer

    Be entertained

    • 40-inch TV
    • Premium TV channels

    Stay connected

    • Free local calls

    Food and drink

    • Microwave

    More

    • Daily housekeeping

    Fees & policies

    Refundable depositPay at property

    • Deposit: USD 100 per stay

    PetsPay at property

    • Pet deposit: USD 150.00 per stay
    • Pets are allowed for an extra charge of USD 30.00 per pet, per night
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation to request a pet-friendly room

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 7 AM to 10 PM
    • Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision
    • Guests under 16 years old are not allowed in the fitness facility or spa tub

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Preferential Card and debit cards. Cash is not accepted.

    Also known as

    • Quality Inn Metro
    • Mainstay Suites Phoenix
    • Mainstay Phoenix
    • Quality Inn Suites at Metro Center
    • Best Phoenix Hotel Phoenix
    • Best Western North Phoenix Hotel Hotel
    • Best Western North Phoenix Hotel Phoenix
    • Quality Inn Metro Center
    • Best Western North Phoenix Hotel Hotel Phoenix
    • Quality Inn Metro Center Phoenix
    • Quality Metro Center
    • Quality Metro Center Phoenix
    • Mainstay Suites Metro Hotel Phoenix
    • Best Western North Phoenix
    • Best Western Hotel
    • Best Western

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Best Western North Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
    • Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10 PM.
    • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 35 lbs per pet. There's a charge of USD 30.00 per pet, per night, and there's also a deposit of USD 150.00 per stay. Service animals are exempt from fees.
    • You can check in from 4:00 PM - 1:00 AM. Check-out time is 11 AM. Express check-out is available.
    • Yes. Nearby restaurants include Outback Steakhouse (7-min walk), Fajitas (9-min walk), and Sweet Tomatoes (10-min walk).
    • No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (19-min drive) is nearby.
    • Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Best Western North Phoenix Hotel also has a fitness center and a picnic area.
    8,6.Fabulous.
    • 4,0.Fair

      Unpleasant Experience

      Our hotel sink was clogged and the staff couldn’t fix it. They were sold out, so we had to live with it. I had to brush my teeth in the community bathroom next to the free breakfast area. Gross! I’ve had better experiences at camp sites! Paid $173 for this dump and was ripped off.

      Susan, 1 night family trip, Sep 25, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      My new hotel

      It was the best stay. Everyone was friendly and everywhere was very clean. There was someone always in the dining room cleaning when people left, they served a real, full breakfast. I couldn’t ask for more. My room was cleaned and fresh towels EVERYDAY!!! I love this place.

      Ina, 4 night business trip, Sep 25, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Baseball game and relaxation!!

      Great customer service. The manager ensured that the guest were happy during breakfast.

      Lora, 2 night trip, Sep 20, 2021

      Verified Hotels.com guest review

    • 6,0.Good

      It was okay but

      Woke up to a wet floor, the fridge started leaking water overnight.

      Diana, 1 night family trip, Sep 18, 2021

      Verified Hotels.com guest review

    • 2,0.Poor

      all night partys

      kevin, 1 night family trip, Sep 10, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Convenient for travelers, friendly and helpful staff, clean rooms, good pool for the kids, and well above average breakfast, this hotel was a fine and affordable lodging for launching our exploration of the Arizona and western landscapes.

      1 night family trip, Sep 9, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Convenient

      We stayed for 1 night. Check-in went smoothly and the hotel was convenient to everything.

      1 night trip, Sep 3, 2021

      Verified Hotels.com guest review

    • 6,0.Good

      Smells

      Room smelled like old cigarette smoke. They did switch rooms out and the next one was better but still smells. You get use to it but anytime you go anywhere and come back you smell it. While the room looked clean it shouldn’t smell like old cigarette smoke.

      Scott, 3 night family trip, Aug 19, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      OK stay in Phoenux

      The room we had was nice, clean and comfort. The breakfast was a complete buffet including eggs, meat and waffles, unusual in these pandemic times. The hotel seemed a little dark and gloomy, the vending machine was broken and I had to wait 15 minutes for a person to come and man the desk.

      Karen J, 1 night trip, Aug 14, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      It is good.

      2 night family trip, Jul 22, 2021

      Verified Hotels.com guest review

    See all 858 reviews