02 January 2022
We were unable to stay at the accommodation. We tried to phone all numbers throughout the day, initially to confirm what dinner arrangements we could make and then later to try and find the place. The hotels.com directions took us to a dump site in Sterkstroom! Later we found some signs to the inn but could not locate it in the end. We wasted at least 2 hours! We expect to be refunded and reimbursed for the inconvenience of finding other accommodation at short notice (expensive) at a town far from our initial plan. Terrible experience all round.
1-night family trip
Verified Hotels.com guest review