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All properties in Nur-Sultan, Kazakhstan

Hotel Duman

4-star hotel in Nur-Sultan with 2 restaurants and spa

  • Free buffet breakfast, free WiFi, and free parking
From
ZAR 838

Image gallery

  • Pool
  • Pool
  • Pool
  • Bathroom
  • Pool
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Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 200 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • 24-hour business center

For families

  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • EXPO 2017 - 24 min walk
  • MEGA Silk Way - 36 min walk
  • House of Ministries - 3.4 mi / 5.5 km
  • Parliament of Kazakhstan - 3.4 mi / 5.5 km
  • Singing Fountain - 3.5 mi / 5.6 km
  • Supreme Court of the Republic of Kazakhstan - 3.7 mi / 5.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room
  • Standard Twin Room
  • Deluxe Double Room
  • Executive Suite

Location

  • EXPO 2017 - 24 min walk
  • MEGA Silk Way - 36 min walk
  • House of Ministries - 3.4 mi / 5.5 km

What’s around

Landmarks

  • EXPO 2017 - 24 min walk
  • MEGA Silk Way - 36 min walk
  • House of Ministries - 3.4 mi / 5.5 km
  • Parliament of Kazakhstan - 3.4 mi / 5.5 km
  • Singing Fountain - 3.5 mi / 5.6 km
  • Supreme Court of the Republic of Kazakhstan - 3.7 mi / 5.9 km
  • Keruen - 3.7 mi / 6 km
  • Kazakhstan Ministry of Foreign Affairs - 3.9 mi / 6.2 km
  • Presidential Palace - 3.9 mi / 6.3 km
  • Bayterek Tower - 4 mi / 6.4 km
  • Kazakhstan Central Concert Hall - 4.2 mi / 6.7 km

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 14 min drive
  • Astana Railway Station - 34 min drive

At a glance

Hotel size

  • This hotel has 200 rooms

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge

Things to do

  • Indoor pool
  • Full-service spa

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Elevator
  • Designated smoking areas (fines apply)

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • Russian

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Apriori. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Томирис - Onsite restaurant.

Жулдыз - Onsite restaurant.

Small print

Also known as

  • Hotel Duman Hotel Nur-Sultan
  • Duman
  • Hotel Duman Hotel
  • Hotel Duman Nur-Sultan

Optional extras

Early check-in can be arranged for an extra charge of 100 percent of room rate (subject to availability)

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Noise-free guestrooms cannot be guaranteed.

Pool access available from 7:00 AM to 10:00 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Duman does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2:00 PM. There's a 100% charge for early check-in (subject to availability). Check-out time is noon.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Qazaq Gourmet (2 mi), Uzbechka (2.6 mi), and Cafestar (3.5 mi).
  • Hotel Duman has a spa and an indoor pool.