Arcozelo Palace Hotel

Photo gallery for Arcozelo Palace Hotel

Primary image
Outdoor pool
Minibar, desk, blackout drapes, free cribs/infant beds
Minibar, desk, blackout drapes, free cribs/infant beds
Minibar, desk, blackout drapes, free cribs/infant beds

Overview of Arcozelo Palace Hotel

Arcozelo Palace Hotel

3.0 star property
3-star hotel in Paty do Alferes with outdoor pool and restaurant

7,6/10 Good

12 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Restaurant
Map
Estrada Capitão Zenóbio, 1100, Paty do Alferes, RJ, 26950-000
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Free supervised childcare
  • 24-hour front desk
  • Garden
  • Luggage storage
  • TV in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains

Choose dates to view prices

About this area

Getting around

  • Rio de Janeiro International Airport (GIG) - 28.9 miles/46.5 km

About this property

Arcozelo Palace Hotel

3-star hotel
You can look forward to a free breakfast buffet, a garden, and free supervised childcare at Arcozelo Palace Hotel. In addition to a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, an elevator, and a TV in the lobby
  • Smoke-free premises and luggage storage
Room features
All guestrooms at Arcozelo Palace Hotel include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Free infant beds, daily housekeeping, and desks

Languages

Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 185 rooms

Arriving/Leaving

  • Check-in time from 5:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 5:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Free supervised childcare

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Restaurant

Traveling with children

  • Children stay free
  • Free supervised childcare/activities

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Garden
  • Television in common areas
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages

  • Portuguese

Room amenities

Home comfort

  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Also known as

Arcozelo Palace Hotel Hotel
Arcozelo Palace Hotel Paty do Alferes
Arcozelo Palace Hotel Hotel Paty do Alferes

Frequently asked questions

Does Arcozelo Palace Hotel offer free cancellation for a full refund?
Yes, Arcozelo Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Arcozelo Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Arcozelo Palace Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Arcozelo Palace Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Arcozelo Palace Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Arcozelo Palace Hotel?
You can check in from 5:00 PM - midnight. Check-out time is 5:00 PM. Contactless check-in and check-out are available.
What is there to do at Arcozelo Palace Hotel and nearby?
Arcozelo Palace Hotel has an outdoor pool and a garden.
Are there restaurants at or near Arcozelo Palace Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Padaria Jardim De Paty (7-min walk), Picnic (4 mi), and Chikorei Restaurante e Pizzaria (4 mi).
What's the area around Arcozelo Palace Hotel like?
Arcozelo Palace Hotel is a short 1-minute walk from Vale do Paraíba and 9 minutes' walk from Matriz de Nossa Senhora da Conceicao Church.

Overall score and ratings

7,6

Good

8,0/10

Cleanliness

7,8/10

Staff & service

4,0/10

Amenities

6,6/10

Property conditions & facilities

9,0/10

Eco-friendliness

6/10 Good

Fraca
O local e lindo e bem limpo, os funcionários são muito prestativos. Com relação ao quarto que me colocaram estava muito distante da recepção e por outro lado o interfone nao funcionava e tive que descer varias vezes varias escadas para pedir alguma coisa(televisão nao funcionava e pedido de travesseiros e cobertores),isso me cansava muito. Fizeram a troca de televisao mas fiquei sem o controle remoto. Acredito que a culpaseja mais da Administração do hotel.
Fernando, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Razoável
Em termos de conforto o hotel é fraco, mobiliários antigos, tv antiga, tudo bem antigo e sem manutenção adequada. Wi fi não pega nos quartos, somente na recepção, café da tarde tem mais pão que outra coisa. As sobremesas acabavam e não tinha reposição. Mas a festa junina estava muito boa, boa mesmo!
Roberta, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Angelita, 1-night trip
Verified Hotels.com guest review

6/10 Good

Final de semana
Acho que já foi melhor. Na primeira noite não atendiam o interfone na recepção. Por ter ficado um tempo fechado durante a pandemia acho que o hotel deveria estar mais limpo. A festa junina/acostuma foi ótima
Cristiane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Recreação foi maravilhosa, meu filho e os amiguinhos adoraram!
😊Arthur, 2-night family trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

voltarei
Maravilhosa, o hotel e incrível e os funcionários são muito receptivos.
Kátia, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Hotel com pouco conforto em suas instalações, tv não funciona, sem wifi nos quartos, interfone não funciona.
Letícia dos Santos, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Poderia ser inesquecível
No geral foi bom ,mas poderia ser melhor se banheiro tivesse box e não somente cortina sem divisão, a agua do banho molhava o chão todo e o vaso,porta agarrava, endredons manchados parecendo sujo,e a hipocrisia de as piscinas ñ estarem liberadas,já que estaríamos em contato com a água.
Ronivaldo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Com Pensāo completa, super farto, maravilhoso!!!
1-night family trip
Verified Hotels.com guest review